Science Computer Science Computer Security and Reliability
ServiceNow CSA Exam
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Servicenow CSA Complete CSA Exam Questions CISSP Official ISC2 p
Teacher 181 terms 398 terms Teacher 800 terms
chipkoi Preview ChangDaniel025 Preview njeriemily39
(T/F) ACL evaluates True
condition/script and roles
If prefix of incident needs to be Number Maintenance Table
changed, where should you
refer?
Which of the following is B) Sends an email notificaiton
possible via an inbound action?
A) Schedule a job
B) Sends an email notificaiton
C) Modifying existing records
D) All of the above
_________ Is an Elevated Privileges. Session
As an end user, which modules A & B) My Requests & Requested Items
of service catalog do you see?
A) My requests
B) Requested Items
C) My approvals
D) None
Which setting allows the user to A) ESS Role
view knowledge articles without
logging in?
A) ESS Role
B) Public Setting
C) View All Setting
D) View all Role
,ACL is part of which security? Contextual Security
A) Physical Security
B) Compliance Security
C) Contextual Security
D) None of the above
Jelly scripting is used in which of A & B) UI Macros & Content Management System
the following?
A) UI Macros
B) Content Management System
C) UI Policies
What are the variables that you D) Multiple choice, Multi-line text, Choice list, Checkbox
can add when you create a
catalog item?
A) Slush bucket, Multiple choice
B) Additional category, Single
line text
C) Multi-line text, Choice list,
Checkbox
D) Multiple choice, Multi-line
text, Choice list, Checkbox
What are the workflow stages? A, B, C, & D) Waiting for approval, Fulfillment, Delivery, &
Completed
A) Waiting for approval
B) Fulfillment
C) Delivery
D) Completed
Tables and Fields can be viewed D) All of the above
and manipulated where?
A) Record List
B) Form
C) Tables and Columns
D) All of the above
If a request is rejected what A) Notification is sent and sets the status to cancelled
happens?
A) Notification is sent and sets
the status to cancelled
B) Notification is sent and sets
the status to Not Approved
Contextual Security-Question B) Generic to specific
on hierarchy
A) Generic to all
B) Generic to specific
, How do you change the color of A) Using Navigation Menu under Content Management
the instance?
A) Using Navigation Menu under
Content Management
B) Using Navigation Menu under
Application
C) Under Content Management,
Instance color marking
D) None of the above
Where can we use A) Workflow Activities
'variable_pool'?
A) Workflow Activities
B) UI Policies
C) UI Scripts
(T/F) Coalescing on a field (or False
set of fields) means the field will
be used as a regular/general key
Filters are defined with the A) Field name, operator, and values
following attributes in
ServiceNow
A) Field name, Operator, and
Values
B) Field name, Variables, and
Values
C) Variables, Operator, and
Values
D) Operands, Operator, and
Values
Kb articles are referred in which B) News
modules?
A) Service Catalog
B) News
C) Incident
D) Request
Schedule Jobs can be captured A) True
in Update Sets
A) True
B) False
C) We can migrate that only
through export and import xml
D) Both 'b' and 'c'
ServiceNow CSA Exam
Save
Students also studied
Flashcard sets Study guides
Servicenow CSA Complete CSA Exam Questions CISSP Official ISC2 p
Teacher 181 terms 398 terms Teacher 800 terms
chipkoi Preview ChangDaniel025 Preview njeriemily39
(T/F) ACL evaluates True
condition/script and roles
If prefix of incident needs to be Number Maintenance Table
changed, where should you
refer?
Which of the following is B) Sends an email notificaiton
possible via an inbound action?
A) Schedule a job
B) Sends an email notificaiton
C) Modifying existing records
D) All of the above
_________ Is an Elevated Privileges. Session
As an end user, which modules A & B) My Requests & Requested Items
of service catalog do you see?
A) My requests
B) Requested Items
C) My approvals
D) None
Which setting allows the user to A) ESS Role
view knowledge articles without
logging in?
A) ESS Role
B) Public Setting
C) View All Setting
D) View all Role
,ACL is part of which security? Contextual Security
A) Physical Security
B) Compliance Security
C) Contextual Security
D) None of the above
Jelly scripting is used in which of A & B) UI Macros & Content Management System
the following?
A) UI Macros
B) Content Management System
C) UI Policies
What are the variables that you D) Multiple choice, Multi-line text, Choice list, Checkbox
can add when you create a
catalog item?
A) Slush bucket, Multiple choice
B) Additional category, Single
line text
C) Multi-line text, Choice list,
Checkbox
D) Multiple choice, Multi-line
text, Choice list, Checkbox
What are the workflow stages? A, B, C, & D) Waiting for approval, Fulfillment, Delivery, &
Completed
A) Waiting for approval
B) Fulfillment
C) Delivery
D) Completed
Tables and Fields can be viewed D) All of the above
and manipulated where?
A) Record List
B) Form
C) Tables and Columns
D) All of the above
If a request is rejected what A) Notification is sent and sets the status to cancelled
happens?
A) Notification is sent and sets
the status to cancelled
B) Notification is sent and sets
the status to Not Approved
Contextual Security-Question B) Generic to specific
on hierarchy
A) Generic to all
B) Generic to specific
, How do you change the color of A) Using Navigation Menu under Content Management
the instance?
A) Using Navigation Menu under
Content Management
B) Using Navigation Menu under
Application
C) Under Content Management,
Instance color marking
D) None of the above
Where can we use A) Workflow Activities
'variable_pool'?
A) Workflow Activities
B) UI Policies
C) UI Scripts
(T/F) Coalescing on a field (or False
set of fields) means the field will
be used as a regular/general key
Filters are defined with the A) Field name, operator, and values
following attributes in
ServiceNow
A) Field name, Operator, and
Values
B) Field name, Variables, and
Values
C) Variables, Operator, and
Values
D) Operands, Operator, and
Values
Kb articles are referred in which B) News
modules?
A) Service Catalog
B) News
C) Incident
D) Request
Schedule Jobs can be captured A) True
in Update Sets
A) True
B) False
C) We can migrate that only
through export and import xml
D) Both 'b' and 'c'
