TEST BANK for Operations Management, 14th Editio by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19

,Table of Contents fe fe




Chapter 01 Introduction to Operations Management Chap
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ter 02 Competitiveness, Strategy, and ProductivityChapte
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r 03 Forecasting
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Chapter 04 Product and Service DesignC fe fe fe fe fe fe




hapter 04S Reliability fe fe




Chapter 05 Strategic Capacity Planning for Products and ServicesCh
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apter 05S Decision Theory fe fe fe




Chapter 06 Process Selection and Facility LayoutChfe fe fe fe fe fe fe




apter 07 Work Design and Measurement Chapter
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07S Learning Curves fe fe




Chapter 08 Location Planning and AnalysisCh fe fe fe fe fe fe




apter 08S The Transportation Model Chapter
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fe 09 Management of Quality Chapter 10 Qua
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lity Control
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Chapter 10S Acceptance Sampling fe fe fe




Chapter 11 Aggregate Planning and Master SchedulingC
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hapter 12 MRP and ERP fe fe fe fe




Chapter 13 Inventory Management C fe fe fe fe




hapter 14 JIT and Lean OperationsCh fe fe fe fe fe fe




apter 14S Maintenance fe fe




Chapter 15 Supply Chain ManagementC fe fe fe fe fe




hapter 16 Scheduling fe fe




Chapter 17 Project Management fe fe fe

,Chapter 18 Management of Waiting LinesC
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hapter 19 Linear Programming
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Chapter 01 Introduction to Operations Management fe fe fe fe fe




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling andpro
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moting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact theability
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of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of thetwo ty
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pes of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in mostorg
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anizations.
True False



5. The greater the degree of customer involvement, the more challenging the design andman
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agement of operations. fe fe




True False

, 6. Goods producing organizations are not involved in service activities.Tru
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e False



7. Service operations require additional inventory because of the unpredictability of consumerdem
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and.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods orservic
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es.
True False



9. The use of models will guarantee the best possible decisions.Tru
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e False



10. People who work in the field of operations should have skills that include both knowledgeand p
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eople skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living.True
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False



12. The operations manager has primary responsibility for making operations system designdeci
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sions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology".
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True False