ASSIGNMENT 3 SEMESTER 1 2025
UNIQUE NO.
DUE DUE: 19 MAY 2025
,5. QUESTION 3: MEMORANDUM WRITING [25]
TO STUDY: LUs 1–11
INSTRUCTIONS
Read the main scenario provided on page 7 and then complete the following task.
As Phuluso Makhuvha, an assistant of the CEO, you have been tasked with drafting a
memorandum of approximately 350 words, inviting all employees of SNG Grant Thornton’s
accounting department on his behalf, persuading staff to attend the writing retreat at Badplaas
Forever Resort in Mpumalanga from 18 to 25 March 2024. You must describe the importance of
good writing skills and the aspects that employees will benefit from when attending this writing
retreat, focusing particularly on the following three stages in the writing process:
o task analysis,
o planning, and
o revising for clarity.
Also, encourage employees to forward their suggestions on how to make the training drive more
enjoyable. Follow the standard format for structuring an organisational memorandum. Your
memorandum should reflect some strong motivations and persuasions for staff in all the aspects
mentioned above.
Your writing should be:
o persuasive and motivational
o logical and coherent
o relevant to the scenario – you are welcome to expand on the ideas portrayed in the scenario
creatively; as long as you remain within the context of the scenario
o fluent and grammatically correct
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5.1. Mark allocation for Question 3: Memorandum
MARK ALLOCATION FOR QUESTION 3: MEMORANDUM WRITING
TASK DESCRIPTION MARKS
1. Format and layout 1.1. Header, heading structures, name of 5
company, date, subject, recipients and
alignment
2. Grammar and 2.1. Articulation, tense, fluency, sentence
language structure, formal tone, logical flow and 3.5
paragraph structure
2.2. Spelling and punctuation 1.5
3. Content 3.1. Inform staff of all details of the writing retreat 4
3.2. the importance of writing properly in the 2
organisation, and the benefit of attending
the writing retreat.
3.3. Three aspects of the writing stages such as 6
task analysis, planning stages and revising
for clarity
3.4. Encourage employees to forward their 3
suggestions.
Penalisation (if any) Format, layout and structure
Rewriting the scenario
Total 25
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6. QUESTION 4: STANDARD OPERATING PROCEDURES [25]
TO STUDY: LUs 1–11
INSTRUCTIONS
Read the main scenario provided on page 7 and then complete the following task.
You are the Section Head of the Accounting Department at SNG Grant Thornton. New employees
will be joining the Accounting Department on 1 April 2024 and you are required to draw up a
standard operating procedures (SOP) document with guidelines on successfully writing
communication documents in the organisation. Since you attended the writing retreat facilitated
by Prof Phemphu Atihambe, you have the necessary knowledge and have mastered the writing
skills that she shared regarding the steps in the writing process.
Take note of the following when drawing up the chronological list of instructions for prospective
new employees:
o Use the correct format and adhere to the stylistic requirements for an SOP document,
according to the specific guidelines of this course.
o Provide an appropriate heading.
o Describe the scope and purpose of this set of SOPs.
o Indicate the affected departments.
o Set out the procedures – you must provide ten (10) SOPs.
o Use an impersonal tone of address in your writing.
o Start each instruction with an appropriate imperative.
o Ensure that your imperatives are relevant and applicable to the context and the scenario
provided.
o Ensure that the instructions are listed chronologically, that is, they should form an
ordered list of instructions.
o Avoid repetition of instructions. Also, refrain from writing long-winded instructions. Be clear
and concise with each instruction.
o You will also be marked on the correct use of spelling and grammar in your writing.
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