PUR3000 Examination Study Guide With Verified Solutions
1. AnalyticsM-
MANSWERM ✔✔AMtermMdescribingMtheMextensiveMuseMofMdata,MstatisticalMandMqua
ntitativeManalysis,MexplanatoryMandMpredictiveMmodels,MandMfact-
basedMmanagementMtoMdriveMdecisionsMandMactions.
2. CommunicationsMauditM-
MANSWERM ✔✔aMsystematicMdocumentationMofManMorganizationsMcommunicationMe
ffortsMtoMunderstandMhowMitMcommunicatesMwithMitsMpublic's
3. ConstraintMrecognitionM-
MANSWERM ✔✔whenMpeopleMdetectMaMproblemMorMsituationMinMtheirMenvironmen
tMbutMperceiveMobstaclesMthatMlimitMtheirMbehaviorMtoMdoManythingMaboutMit
4. DemographicsM-
MANSWERM ✔✔DataMdescribingMobjectiveMcharacteristicsMofMaMpopulationMincluding
Mage,MlevelMofMincomeMorMhighestMeducationalMdegreeMobtained
5. ExternalMpublicsM-MANSWERM✔✔peopleMoutsideMtheMorganization
6. FormalMresearchM-
MANSWERM ✔✔ResearchMdesignedMwithMclearMrulesMandMproceduresMforMcollection
MandManalysisMofMinformation
7. FormativeMresearchM-
MANSWERM ✔✔conductedMbeforeMandMduringMimplementationMtoMinformMplanning
MandMprogramMadjustment
,8. InMhouseM-
MANSWERM ✔✔WhenMpublicMrelationsMpeopleMareMemployedMdirectlyMwithinManMo
rganizationMratherMthanMworkingMforManMexternalMagencyMorMcontractedMasMindepe
ndentMconsultants.
9. InformalMresearchM-
MANSWERM ✔✔ResearchMconductedMwithoutMclearMrulesMorMprocedures,MwhichMm
akesMtheMfindingsMdifficultMtoMreplicateMorMcompareMtoMotherMresearchMorMsituatio
ns
10. InternalMpublicsM-
MANSWERM ✔✔GroupsMofMpeopleMwithMsharedMinterestsMwithinManMorganization
11. LevelMofMinvolvementM-
MANSWERM ✔✔TheMdegreeMtoMwhichMpeopleMfeelMorMthinkMthatMaMproblemMorMis
sueMaffectsMthem
12. MissionMstatementM-
MANSWERM ✔✔aMstatementMofMtheMorganization'sMsteady,MenduringMpurpose
13. OrganizationalMcultureM-
MANSWERM ✔✔TheMuniqueMcharacterMofManMorganizationMcomprisedMofMbeliefs,Mv
alues,MsymbolsMandMbehaviors
14. PrimaryMpublic'sM-
MANSWERM ✔✔GroupMofMpeopleMidentifiedMasMmostMimportantMtoMtheMsuccessMof
MaMpublicMrelationsMcampaignMorMprogram
, 15. PrimaryMresearchM-
MANSWERM ✔✔originalMresearchMconductedMforMaMspecificMmarketingMsituationM(sy
stematicMdesign,Mcollection,ManalysisMandMapplicationMofMoriginalMdataMorMobservati
on
16. ProblemMorMopportunityMstatementM-
MANSWERM ✔✔AMconciseMwrittenMsummaryMofMtheMsituationsMthatMexplainsMtheM
mainMreasonMforMaMpublicMrelationsMprogramMorMcampaign.
1. WrittenMinMtheMpresentMtenseM"what'sMhappeningMnow?"
2. DescribesMtheMsituationMinMspecificMandMmeasurableMterms
3. DoesMnotMimplyMsolutionsMorMplaceMblameM
17. (ComesMfromMyourMresearch)
18. ProblemMrecognitionM-
MANSWERM ✔✔WhenMpeopleMdetectMaMproblemMorMsituationMinMtheirMenvironmen
tMandMbeginMtoMthinkMaboutMit
19. PsychographicsM-
MANSWERM ✔✔DataMdescribingMphychologicalMcharacteristicsMofMaMpopulationMincl
udingMinterests,MattitudesMandMbehaviors(groupsMofMpeopleMwhoMlikeMtoMrunMorMdo
n'tMlikeMtoMrun,Mactivists,MpplMwhoMuseMsocialMmedia,MpeopleMwhoMwatchMtheMne
wsMonMTV)
20. ReliabilityM-
MANSWERM ✔✔ConsistencyMandMprecisionMofMaMparticularMresearchMtechnique
21. ResearchM-
MANSWERM ✔✔theMsystematicMgatheringMofMinformationMtoMdescribeMandMunderst
andMsituations,MandMtoMcheckMoutMassumptionsMaboutMPublicsMandMpublicMrelations
Mconsequences.M
22. it'sMmainMpurposeMisMtoMreduceMuncertaintyMinMdecisionMmaking
1. AnalyticsM-
MANSWERM ✔✔AMtermMdescribingMtheMextensiveMuseMofMdata,MstatisticalMandMqua
ntitativeManalysis,MexplanatoryMandMpredictiveMmodels,MandMfact-
basedMmanagementMtoMdriveMdecisionsMandMactions.
2. CommunicationsMauditM-
MANSWERM ✔✔aMsystematicMdocumentationMofManMorganizationsMcommunicationMe
ffortsMtoMunderstandMhowMitMcommunicatesMwithMitsMpublic's
3. ConstraintMrecognitionM-
MANSWERM ✔✔whenMpeopleMdetectMaMproblemMorMsituationMinMtheirMenvironmen
tMbutMperceiveMobstaclesMthatMlimitMtheirMbehaviorMtoMdoManythingMaboutMit
4. DemographicsM-
MANSWERM ✔✔DataMdescribingMobjectiveMcharacteristicsMofMaMpopulationMincluding
Mage,MlevelMofMincomeMorMhighestMeducationalMdegreeMobtained
5. ExternalMpublicsM-MANSWERM✔✔peopleMoutsideMtheMorganization
6. FormalMresearchM-
MANSWERM ✔✔ResearchMdesignedMwithMclearMrulesMandMproceduresMforMcollection
MandManalysisMofMinformation
7. FormativeMresearchM-
MANSWERM ✔✔conductedMbeforeMandMduringMimplementationMtoMinformMplanning
MandMprogramMadjustment
,8. InMhouseM-
MANSWERM ✔✔WhenMpublicMrelationsMpeopleMareMemployedMdirectlyMwithinManMo
rganizationMratherMthanMworkingMforManMexternalMagencyMorMcontractedMasMindepe
ndentMconsultants.
9. InformalMresearchM-
MANSWERM ✔✔ResearchMconductedMwithoutMclearMrulesMorMprocedures,MwhichMm
akesMtheMfindingsMdifficultMtoMreplicateMorMcompareMtoMotherMresearchMorMsituatio
ns
10. InternalMpublicsM-
MANSWERM ✔✔GroupsMofMpeopleMwithMsharedMinterestsMwithinManMorganization
11. LevelMofMinvolvementM-
MANSWERM ✔✔TheMdegreeMtoMwhichMpeopleMfeelMorMthinkMthatMaMproblemMorMis
sueMaffectsMthem
12. MissionMstatementM-
MANSWERM ✔✔aMstatementMofMtheMorganization'sMsteady,MenduringMpurpose
13. OrganizationalMcultureM-
MANSWERM ✔✔TheMuniqueMcharacterMofManMorganizationMcomprisedMofMbeliefs,Mv
alues,MsymbolsMandMbehaviors
14. PrimaryMpublic'sM-
MANSWERM ✔✔GroupMofMpeopleMidentifiedMasMmostMimportantMtoMtheMsuccessMof
MaMpublicMrelationsMcampaignMorMprogram
, 15. PrimaryMresearchM-
MANSWERM ✔✔originalMresearchMconductedMforMaMspecificMmarketingMsituationM(sy
stematicMdesign,Mcollection,ManalysisMandMapplicationMofMoriginalMdataMorMobservati
on
16. ProblemMorMopportunityMstatementM-
MANSWERM ✔✔AMconciseMwrittenMsummaryMofMtheMsituationsMthatMexplainsMtheM
mainMreasonMforMaMpublicMrelationsMprogramMorMcampaign.
1. WrittenMinMtheMpresentMtenseM"what'sMhappeningMnow?"
2. DescribesMtheMsituationMinMspecificMandMmeasurableMterms
3. DoesMnotMimplyMsolutionsMorMplaceMblameM
17. (ComesMfromMyourMresearch)
18. ProblemMrecognitionM-
MANSWERM ✔✔WhenMpeopleMdetectMaMproblemMorMsituationMinMtheirMenvironmen
tMandMbeginMtoMthinkMaboutMit
19. PsychographicsM-
MANSWERM ✔✔DataMdescribingMphychologicalMcharacteristicsMofMaMpopulationMincl
udingMinterests,MattitudesMandMbehaviors(groupsMofMpeopleMwhoMlikeMtoMrunMorMdo
n'tMlikeMtoMrun,Mactivists,MpplMwhoMuseMsocialMmedia,MpeopleMwhoMwatchMtheMne
wsMonMTV)
20. ReliabilityM-
MANSWERM ✔✔ConsistencyMandMprecisionMofMaMparticularMresearchMtechnique
21. ResearchM-
MANSWERM ✔✔theMsystematicMgatheringMofMinformationMtoMdescribeMandMunderst
andMsituations,MandMtoMcheckMoutMassumptionsMaboutMPublicsMandMpublicMrelations
Mconsequences.M
22. it'sMmainMpurposeMisMtoMreduceMuncertaintyMinMdecisionMmaking