CPI TRAINING EXAM WITH
CORRECT ANSWERS
2025
anxiety - correct answers - a noticeable increase or change in
behavior. a nondirected expenditure of energy
ex) pacing, finger drumming, wringing of hands, or staring.
first level of crisis dev model
challenge position - correct answers - a body position in which one
individual face-to- face, toe-to-toe, and eye-to-eye in relation to another
individual.
this position is often perceived as a challenge and tends to escalate a crisis
situation
classroom model - correct answers - demonstrating physical interventions
in order to show the application of basic principles
COPING model - correct answers - a model that staff members can use to
guide them through the process of establishing therapeutic rapport with an
individual after a crisis incident. this model can also be used to structure a
staff debriefing
crisis development model - correct answers - a series of recognizable
behavior levels an individual may go through in ca crisis, and corresponding
staff attitudes/approaches used for crisis intervention
decision making matrix - correct answers - a tool that can help staff each
objective critical decisions about risk
defensive level - correct answers - the beginning stage of loss or
rationality. at this stage, an individual often becomes belligerent and
challenges authority. it is second level of the crisis dev model
directive staff attitude/ approach - correct answers - an approach in
which a staff member takes control of a potentially escalating situation. it
is the recommended staff attitude/approach to an individual at the
defensive level
disengagement - correct answers - the use of a physical intervention to
gain a release from any holding situation while minimizing risk of pain or
injury in situation in which the behavior has been assessed as a lower,
medium, or higher risk to self or others
empathetic listening - correct answers - an active process to discern
what a person is saying
CORRECT ANSWERS
2025
anxiety - correct answers - a noticeable increase or change in
behavior. a nondirected expenditure of energy
ex) pacing, finger drumming, wringing of hands, or staring.
first level of crisis dev model
challenge position - correct answers - a body position in which one
individual face-to- face, toe-to-toe, and eye-to-eye in relation to another
individual.
this position is often perceived as a challenge and tends to escalate a crisis
situation
classroom model - correct answers - demonstrating physical interventions
in order to show the application of basic principles
COPING model - correct answers - a model that staff members can use to
guide them through the process of establishing therapeutic rapport with an
individual after a crisis incident. this model can also be used to structure a
staff debriefing
crisis development model - correct answers - a series of recognizable
behavior levels an individual may go through in ca crisis, and corresponding
staff attitudes/approaches used for crisis intervention
decision making matrix - correct answers - a tool that can help staff each
objective critical decisions about risk
defensive level - correct answers - the beginning stage of loss or
rationality. at this stage, an individual often becomes belligerent and
challenges authority. it is second level of the crisis dev model
directive staff attitude/ approach - correct answers - an approach in
which a staff member takes control of a potentially escalating situation. it
is the recommended staff attitude/approach to an individual at the
defensive level
disengagement - correct answers - the use of a physical intervention to
gain a release from any holding situation while minimizing risk of pain or
injury in situation in which the behavior has been assessed as a lower,
medium, or higher risk to self or others
empathetic listening - correct answers - an active process to discern
what a person is saying
