MNGT-4711-ON1
Assignment 2: Problem/Opportunity Definition Report
2/6/2020
Module 2 - Problem Definition Report
Part A: Context
Mission Statement
To provide a clean and sustainable water supply to local communities within our scope of operation
Goals
- Provide piped water to at least 80% of the village by end of 2023
- Have clear regulation on water usage for local factories by December 2021
- Have a sustainable water storage facility to act as a water reservoir for when the rains fail
Strategies
- Introduce and sustain a control program for domestic water collection and storage in order to
replenish ground water reservoirs
- Work with local governments to attain required land and regulatory framework to build water
supply systems
- Work together with local stakeholders to get everyone on board with project
Objectives
- Identify all ground water reservoirs by March 2021
- Identify all stakeholders; both positive and negative stakeholders
- Build a water reservoir by December 2021
- Publish a water usage framework by July 2021
- Map out piping routes and negotiate with land owners by August 2021
- Complete construction of water supply system by March 2022
Problem/Opportunity Statement
Sections of the local community are hostile towards the project and this might delay the project progress
and completion.
Part B: Tools
Step One—Sensing the Existence of a Problem/Opportunity:
Multiple Perspectives and/or Affinity Diagram
Multiple Perspectives
Process
A team of 5 people each took a stakeholder role; 2 were internal while 3 were external. There were more
external stakeholders represented in the wheel than internal stakeholders because the problem is mainly
external at this point in time. As such, it is critical to get the perspective of external stakeholders as far as
Assignment 2: Problem/Opportunity Definition Report
2/6/2020
Module 2 - Problem Definition Report
Part A: Context
Mission Statement
To provide a clean and sustainable water supply to local communities within our scope of operation
Goals
- Provide piped water to at least 80% of the village by end of 2023
- Have clear regulation on water usage for local factories by December 2021
- Have a sustainable water storage facility to act as a water reservoir for when the rains fail
Strategies
- Introduce and sustain a control program for domestic water collection and storage in order to
replenish ground water reservoirs
- Work with local governments to attain required land and regulatory framework to build water
supply systems
- Work together with local stakeholders to get everyone on board with project
Objectives
- Identify all ground water reservoirs by March 2021
- Identify all stakeholders; both positive and negative stakeholders
- Build a water reservoir by December 2021
- Publish a water usage framework by July 2021
- Map out piping routes and negotiate with land owners by August 2021
- Complete construction of water supply system by March 2022
Problem/Opportunity Statement
Sections of the local community are hostile towards the project and this might delay the project progress
and completion.
Part B: Tools
Step One—Sensing the Existence of a Problem/Opportunity:
Multiple Perspectives and/or Affinity Diagram
Multiple Perspectives
Process
A team of 5 people each took a stakeholder role; 2 were internal while 3 were external. There were more
external stakeholders represented in the wheel than internal stakeholders because the problem is mainly
external at this point in time. As such, it is critical to get the perspective of external stakeholders as far as
