SFDC Admin 201 Cert 2025/2026 Exam
Questions and Answers | A+ Score
Assured
How do you access your user profile in Chatter? - 🧠 ANSWER ✔✔Click on
your name anywhere on the chatter homepage or feed
How do you update your photo in Chatter? - 🧠 ANSWER ✔✔chatter profile
>
hover over your photo >
click on the "Add Photo" link
Once uploaded,
select the part that will appear as the thumbnail on posts.
Why would you want to update the "About Me" section of your profile?
What should type of info should be included here? - 🧠 ANSWER ✔✔To
update your...
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,education
skills
experience
mission
personal notes
If you want to modify your email notifications for Chatter, where do you go
to do this? - 🧠 ANSWER ✔✔My Chatter Settings >Chatter Email Settings
What is an "app"?
What is a "tab"?
What is the difference between the two? - 🧠 ANSWER ✔✔tabs = object(s)
& associated functions in Salesforce.
apps = groups of tabs.
Salesforce groups tabs together into Apps. Users can select which app
they want to view from the Force.com App Menu.
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,What is a SF object? - 🧠 ANSWER ✔✔object = table of data
They contain records (and are similar to spreadsheets)
rows = records
Columns = fields
Where can users view the details of an account record? - 🧠 ANSWER
✔✔account record detail page.
List the 7 standard objects in Salesforce. - 🧠 ANSWER ✔✔1. Accounts
2. Contacts
3. Opportunities
4. Cases
5. Solutions
6. Campaigns
7. Leads
3
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, How does Salesforce define an Account? - 🧠 ANSWER ✔✔- An
organization that you need to track (AKA Customers)
How does Salesforce define a Contact? - 🧠 ANSWER ✔✔- Individuals
associated with an account.
How does Salesforce define an Opportunity? - 🧠 ANSWER ✔✔- Potential
sales associated with an account.
They make up your pipeline and forecasts
- Associated with Contacts
How does Salesforce define a Case? - 🧠 ANSWER ✔✔Describes
customer feedback
problems
questions
- Associated with Accounts & Contacts
4
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
Questions and Answers | A+ Score
Assured
How do you access your user profile in Chatter? - 🧠 ANSWER ✔✔Click on
your name anywhere on the chatter homepage or feed
How do you update your photo in Chatter? - 🧠 ANSWER ✔✔chatter profile
>
hover over your photo >
click on the "Add Photo" link
Once uploaded,
select the part that will appear as the thumbnail on posts.
Why would you want to update the "About Me" section of your profile?
What should type of info should be included here? - 🧠 ANSWER ✔✔To
update your...
1
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,education
skills
experience
mission
personal notes
If you want to modify your email notifications for Chatter, where do you go
to do this? - 🧠 ANSWER ✔✔My Chatter Settings >Chatter Email Settings
What is an "app"?
What is a "tab"?
What is the difference between the two? - 🧠 ANSWER ✔✔tabs = object(s)
& associated functions in Salesforce.
apps = groups of tabs.
Salesforce groups tabs together into Apps. Users can select which app
they want to view from the Force.com App Menu.
2
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,What is a SF object? - 🧠 ANSWER ✔✔object = table of data
They contain records (and are similar to spreadsheets)
rows = records
Columns = fields
Where can users view the details of an account record? - 🧠 ANSWER
✔✔account record detail page.
List the 7 standard objects in Salesforce. - 🧠 ANSWER ✔✔1. Accounts
2. Contacts
3. Opportunities
4. Cases
5. Solutions
6. Campaigns
7. Leads
3
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, How does Salesforce define an Account? - 🧠 ANSWER ✔✔- An
organization that you need to track (AKA Customers)
How does Salesforce define a Contact? - 🧠 ANSWER ✔✔- Individuals
associated with an account.
How does Salesforce define an Opportunity? - 🧠 ANSWER ✔✔- Potential
sales associated with an account.
They make up your pipeline and forecasts
- Associated with Contacts
How does Salesforce define a Case? - 🧠 ANSWER ✔✔Describes
customer feedback
problems
questions
- Associated with Accounts & Contacts
4
COPYRIGHT©NINJANERD 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
