BCOR 370 EXAM 2 ACTUAL Questions
And Answers 100% Pass
Division of labor - ANS The degree to which jobs are divided into specific tasks.
unity of command - ANS Management technique where employees report to one, and only
one, designated manager.
Authority - ANS The legitimate right given to managers to give orders and make decisions.
accountability - ANS The willingness to accept responsibility for certain actions or behaviors.
Responsibility - ANS The personal obligation to perform preset tasks and reach specified
goals.
Formalization - ANS The process of determining procedures, rules, and responsibilities for
employees.
Flatarchies - ANS Types of organizational structures that share characteristics of hierarchies
and flat organizations.
holacratic organizational structure - ANS Distributes decision-making authority to self-
managed "boss-less" teams or "circles."
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boundaryless organizational structure - ANS Removes borders across the organization to
drive efficiency, innovation, and growth through the free flow of information.
virtual organizational structure - ANS A company structure in which employees are
geographically spread and tend to communicate by phone, e-mail, and the Internet.
The flow of authority from executive-level officers to line managers to production workers is
known as ______.
A. chain of command
B. departmentalization
C. job rotation
D. division of labor - ANS A. chain of command
You work for a rapidly growing company with some layers of management removed; the
company also encourages innovation and growth. You likely work for a company with a ______
organizational structure.
A. boundaryless
B. vertical
C. flatter
D. matrix - ANS C. flatter
Lupita is often frustrated when she talks to coworkers from other departments who have little
understanding of the kind of work she performs on her team. What type of organizational
structure does Lupita's company likely employ?
A. simple
B. divisional
C. horizontal
D. functional - ANS D. functional
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T or F: Differentiation works better in industries that are unstable and unpredictable. -
ANS False
T or F: Organizations may be structured according to type of task, region, or product -
ANS True
You work as a sales associate at an upscale department store. One day, a customer requests to
return an item without having a receipt, which is usually required for an exchange. You tell the
customer that you must get a manager because you don't have the ______ to do this exchange.
A. responsibility
B. delegation
C. accountability
D. authority - ANS D. authority
An online platform follows a less formalized model that allows all employees, no matter their
position, to take part in decision-making. Communication is open and frequent. This is an
example of which of the following?
A. organic model
B. mechanistic model
C. integration
D. differentiation - ANS A. organic model
A company that uses technological tools solely for communication and collaboration has a
______ organizational structure.
A. boundaryless
B. holacratic
C. flatter
D. virtual - ANS D. virtual