WORK GROUP - Answers a group that interacts primarily to share information and to make decisions to
help each group member to perform within his or her area of responsibility.
WORK TEAM - Answers a group whose individual efforts result in performance that is greater than the
sum of the individual inputs.
SELF-MANAGED WORK TEAMS - Answers groups of 10-15 people who take on responsibilities of their
former supervisors.
CROSS-FUNCITONAL TEAMS - Answers employees from about the same hierarchical level , but from
different work areas, who come together to accomplish a task.
MULTITEAM SYSTEMS - Answers systems in which different teams need to coordinate their efforts to
produce a desired outcome.
ORGANIZATIONAL DEMOGRAPHY - Answers the degree to which members of a work unit share a
common demographic attribute such as age, sex, age and the impact of this attribute on turnover.
MENTAL MODELS - Answers team members' knowledge and beliefs about how the work gets done by
the team.