NC correctional officer Phase 2 state
exam questions and answers
With in 15 days - ANS-And employee can file an allegation of discrimination and
retaliation of the occurrence
Hispanic pride gang, BPN, 13, Aztec art, - ANS-Brown pride Aztecs
Fire inspection and test - ANS-Every quarter which is three months
restraints - ANS-Handcuffs, black box, waist chain, leg restraints, plastic cuffs, zip tie
Properties of deadly force - ANS-Ability, opportunity, Jeopardy
Two characteristics of prison fires - ANS-Not an accident, intentional, designed to
confine occupants and difficult to evacuate
Crisis intervention training - ANS-Mental illness, manage inmates with intervention
strategies in a crisis
Five things to avoid during a report - ANS-Jargon, rambling, passive phrases, opinions,
rushing, slang talk
Prison emergency - ANS-Prison climate awareness, security practices, staff
professionalism, preparedness, prevention this method
The second sign of aggression is behavioral signs for example kicking and hitting,
ignoring someone, shouting, excessive cursing, spitting, stomping feet, pointing
pushing, clicking an ink pen repeatedly for attention
An example of a cognitive symptom would be - ANS-Black out, poor ability to make
decisions, problems focusing, problems with concentration
State the goals of conflict resolution - ANS-Produce a solution, work as quickly as
possible, try to improve the situation and relationship between the groups in conflict
Eustress - ANS-Beneficial positive stress
Problem focused - ANS-Is a coping style to How You find a resolution
, Define emotional signs of stress - ANS-Anxiety, depression, low self-esteem, easily
agitated, feeling overwhelmed, difficulty sleeping and relaxing, avoid others
Correctional officers sometimes do not manage stress - ANS-This is a result of lack of
recognition for their hard work
Define how correctional officers manage and supervise inmates - ANS-By using
techniques like job knowledge, Self-confidence, recognize individual differences, ability
to communicate, correct and reinforce with praise, keep your word, no your supervisor,
be observant, impact with communication skills
Keys to successful communication - ANS-Show mutual respect, talk about things in
common like sports, listen actively to inmates, except conflict, empathize, legitimate
reasons, appropriately express your feelings but set up boundaries and do not fall for
conn games never give out personal information
Define nonverbal communication - ANS-Body language, keep your distance, do not
touch inmates, voice pitch, tone, appearance, lack of a contact, posture, never put your
hands in your pockets complacency kills
Define buck 50 - ANS-150 searches from a cut on your face
Cellblock definition - ANS-Group of dorms
Defined check off - ANS-Protective custody death threat
Dry cell definition - ANS-No water
Gassing definition - ANS-Throwing a cup of urine on an officer or feces
Define Kite - ANS-A note on the floor with a string that inmates pass down a cell Block
Define shot caller - ANS-A boss man head man in the prison that's an inmate
Define soldier as used by inmates - ANS-A soldier works for the inmates head guy who
is usually a shot caller
Defined the hole - ANS-Segregation cell Block
Define Bindle - ANS-Package of dope
Explain custodial procedures - ANS-Prevent escape, prevent assaults, practice
methods to maintain control, practice methods to maintain custody, and other harmful
illegal ACTS inmates
Psychomotor - ANS-Physical behavior-things we do
exam questions and answers
With in 15 days - ANS-And employee can file an allegation of discrimination and
retaliation of the occurrence
Hispanic pride gang, BPN, 13, Aztec art, - ANS-Brown pride Aztecs
Fire inspection and test - ANS-Every quarter which is three months
restraints - ANS-Handcuffs, black box, waist chain, leg restraints, plastic cuffs, zip tie
Properties of deadly force - ANS-Ability, opportunity, Jeopardy
Two characteristics of prison fires - ANS-Not an accident, intentional, designed to
confine occupants and difficult to evacuate
Crisis intervention training - ANS-Mental illness, manage inmates with intervention
strategies in a crisis
Five things to avoid during a report - ANS-Jargon, rambling, passive phrases, opinions,
rushing, slang talk
Prison emergency - ANS-Prison climate awareness, security practices, staff
professionalism, preparedness, prevention this method
The second sign of aggression is behavioral signs for example kicking and hitting,
ignoring someone, shouting, excessive cursing, spitting, stomping feet, pointing
pushing, clicking an ink pen repeatedly for attention
An example of a cognitive symptom would be - ANS-Black out, poor ability to make
decisions, problems focusing, problems with concentration
State the goals of conflict resolution - ANS-Produce a solution, work as quickly as
possible, try to improve the situation and relationship between the groups in conflict
Eustress - ANS-Beneficial positive stress
Problem focused - ANS-Is a coping style to How You find a resolution
, Define emotional signs of stress - ANS-Anxiety, depression, low self-esteem, easily
agitated, feeling overwhelmed, difficulty sleeping and relaxing, avoid others
Correctional officers sometimes do not manage stress - ANS-This is a result of lack of
recognition for their hard work
Define how correctional officers manage and supervise inmates - ANS-By using
techniques like job knowledge, Self-confidence, recognize individual differences, ability
to communicate, correct and reinforce with praise, keep your word, no your supervisor,
be observant, impact with communication skills
Keys to successful communication - ANS-Show mutual respect, talk about things in
common like sports, listen actively to inmates, except conflict, empathize, legitimate
reasons, appropriately express your feelings but set up boundaries and do not fall for
conn games never give out personal information
Define nonverbal communication - ANS-Body language, keep your distance, do not
touch inmates, voice pitch, tone, appearance, lack of a contact, posture, never put your
hands in your pockets complacency kills
Define buck 50 - ANS-150 searches from a cut on your face
Cellblock definition - ANS-Group of dorms
Defined check off - ANS-Protective custody death threat
Dry cell definition - ANS-No water
Gassing definition - ANS-Throwing a cup of urine on an officer or feces
Define Kite - ANS-A note on the floor with a string that inmates pass down a cell Block
Define shot caller - ANS-A boss man head man in the prison that's an inmate
Define soldier as used by inmates - ANS-A soldier works for the inmates head guy who
is usually a shot caller
Defined the hole - ANS-Segregation cell Block
Define Bindle - ANS-Package of dope
Explain custodial procedures - ANS-Prevent escape, prevent assaults, practice
methods to maintain control, practice methods to maintain custody, and other harmful
illegal ACTS inmates
Psychomotor - ANS-Physical behavior-things we do