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OPERATIONS EXCELLENCE FINAL
EXAM QUESTIONS AND ANSWERS
100% PASS
Students have to change buildings between classes, which often involves walks of 5 minutes or
more. Walking from one building to another is
a waste
non-value-added time
value-added time. - ANS non-value-added time
Such walks are not waste, as they are required given the current lay-out of the campus.
However (unless the students take great joy in the walk), they do not add value to the
customer; they are thus non-value add time.
Non-Value Added - ANS a processing step that does not enhance the product but must be
done
value added time - ANS the time in which useful work is actually being done on the unit
What are the two pillars of the Toyota Production System?
a Just-in-time and waste reduction
b Waste reduction and built-in quality
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c Built-in quality and just-in-time
d Process improvement and waste reduction - ANS c Built-in quality and just-in-time Correct
Built-in Quality - ANS Built-In Quality practices ensure that each Solution element, at every
increment, meets appropriate quality standards throughout development.
just in time - ANS a logistics process in which goods arrive when needed for production, use,
or sale rather than sitting in storage
Which of the following does not belong to the seven sources of waste?
a Rework
b Overtime
c Transportation
d Inventory - ANS b Overtime
Seven Sources of Waste - ANS Inventory
Overproduction
Waiting time
Unnecessary transporting
Processing waste
Inefficient work methods
Product defects
What is the roof in the "house-shaped" representation of the Toyota Production System?
a Just-in-time
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b Waste reduction
c Built-in quality
d Process improvement - ANS b Waste reduction
The roof is the reduction of waste by better matching supply with demand. This includes the
waste of time of the flow units and the waste of resources.
What is the relationship between the number of kanban cards in a process and the inventory
level?
a There is no relationship between the two.
b There never can be more inventory in the process than what was authorized via Kanban
cards.
c The inventory of the process grows with the square root of the number of Kanban cards.
d The inventory of the process can be reduced by adding more Kanban cards. - ANS b There
never can be more inventory in the process than what was authorized via Kanban cards.
The information turnaround time is driven primarily by
a the number of workers.
b the IT system.
c the inventory in the process.
d the amount of waste in the process. - ANS the inventory in the process.
Which of the following statements about kanban are accurate?
I. Deploying the kanban system leads to pulling work through the system instead of pushing
work.
OPERATIONS EXCELLENCE FINAL
EXAM QUESTIONS AND ANSWERS
100% PASS
Students have to change buildings between classes, which often involves walks of 5 minutes or
more. Walking from one building to another is
a waste
non-value-added time
value-added time. - ANS non-value-added time
Such walks are not waste, as they are required given the current lay-out of the campus.
However (unless the students take great joy in the walk), they do not add value to the
customer; they are thus non-value add time.
Non-Value Added - ANS a processing step that does not enhance the product but must be
done
value added time - ANS the time in which useful work is actually being done on the unit
What are the two pillars of the Toyota Production System?
a Just-in-time and waste reduction
b Waste reduction and built-in quality
, ©THESTAR 2025 ALL RIGHTS RESERVED
c Built-in quality and just-in-time
d Process improvement and waste reduction - ANS c Built-in quality and just-in-time Correct
Built-in Quality - ANS Built-In Quality practices ensure that each Solution element, at every
increment, meets appropriate quality standards throughout development.
just in time - ANS a logistics process in which goods arrive when needed for production, use,
or sale rather than sitting in storage
Which of the following does not belong to the seven sources of waste?
a Rework
b Overtime
c Transportation
d Inventory - ANS b Overtime
Seven Sources of Waste - ANS Inventory
Overproduction
Waiting time
Unnecessary transporting
Processing waste
Inefficient work methods
Product defects
What is the roof in the "house-shaped" representation of the Toyota Production System?
a Just-in-time
, ©THESTAR 2025 ALL RIGHTS RESERVED
b Waste reduction
c Built-in quality
d Process improvement - ANS b Waste reduction
The roof is the reduction of waste by better matching supply with demand. This includes the
waste of time of the flow units and the waste of resources.
What is the relationship between the number of kanban cards in a process and the inventory
level?
a There is no relationship between the two.
b There never can be more inventory in the process than what was authorized via Kanban
cards.
c The inventory of the process grows with the square root of the number of Kanban cards.
d The inventory of the process can be reduced by adding more Kanban cards. - ANS b There
never can be more inventory in the process than what was authorized via Kanban cards.
The information turnaround time is driven primarily by
a the number of workers.
b the IT system.
c the inventory in the process.
d the amount of waste in the process. - ANS the inventory in the process.
Which of the following statements about kanban are accurate?
I. Deploying the kanban system leads to pulling work through the system instead of pushing
work.
