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CCHI-Core Questions with 100% Answers Correct!!

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Community Interpreting - ANSWERSA specialization that facilitates access to community resources Medical Interpreting - ANSWERSInterpreting for patients, their families, providers to facilitate access to healthcare Communicative Autonomy - ANSWERSThe capacity of each party in the encounter to be responsible for and control their own communication Which area of interpreting has become more professional - ANSWERSMedical Requirements to become certified - ANSWERS1. 18 years old 2. HS grad 3. Proof of language proficiency through third party tester 4.40 hr training course Certificate v.s. Certification - ANSWERSCertificate is the 40 hour class, Certification requires the 4 requirements Certification is provided by which two agencies - ANSWERS1. CCHI and NBCMI What does NBCMI stand for - ANSWERSNational board of certification for healthcare workers What does CCHI stand for - ANSWERSCertification Commission for healthcare interpreters What are ethics vs standards - ANSWERSEthics-what we do Standards-how we do them Ethics are defined as - ANSWERSA set of principles that govern the conduct of practitioners of a profession Standards of practice are defined as - ANSWERSA set of formal guidelines that practitioners use that offer clear strategies and course of action to support professional conduct What are the ethics that make up the code of ethics - ANSWERS1. Confidentiality 2. Accuracy 3. Impartiality 4. professional conduct 5. Transparency 6. intercultural communication 7. advocacy 8. professional boundaries 9. professional development 10. Direct communication Do you interpret everything stated? - ANSWERSyes What three things should you do if you know the client - ANSWERS1. disclose to all parties 2. Offer to withdraw 3. decide if you can be impartial Three steps to the say no module - ANSWERS1. gracious 2. offer choices 3. reason why working language - ANSWERSany language the interpreter works with Source language - ANSWERSlanguage the interpreter interprets from target language - ANSWERSlanguage you interpret in to three stages of the encounter - ANSWERS1. pre prep/briefing nter 3. debriefing 7 steps to the encounter - ANSWERS1. Prep 2. brief ssional intro 4. interpreting 5. mediating 6. debriefing 7. analysis 4 interpreting protocols - ANSWERS1. positioning 2. professional intro 3. first-person interpreting 4. turn-taking to manage flow 4 elements of the professional introduction - ANSWERS1. confidential 2. all interpreted 3. speak to each other 4. pause for clarification use third person interpreting when - ANSWERS1. children under 7 2. dementia, intox, psychotic 3. emergencies What steps to take if provider uses 3rd person - ANSWERS1. unobtrusive position and avoid eye contact 2. clarify role 3. use a hand gesture to direct provider to client 4. interpret in 3rd person 5. mediate outside of session to explain to provider that first person promotes direct communication chunking - ANSWERSbreaking down info into smaller parts that are easier to remember Imagery - ANSWERSvisualizing what you hear with who did what three modes of interpreting - ANSWERS1. consecutive 2. simultanious 3. sight translation message transfer skills - ANSWERS1. parroting 2. paraphrasing 3. anticipate 4. message analysis Eleven steps to sight translation - ANSWERS1. provider remains present 2. Assess text with CALL model to see if you should translate 3. read text from start to finish 4. Id unfamiliar words and complicated syntax 5. ask for clarification 6. consult dictionaries 7. render text from start to finish smoothly with out stopping and starting over 8. do not simplify or change text 9. decide if should continue -assess for accuracy C.A.L.L. Model - ANSWERSComplicated, Advanced, Legal, Long If you decide not to translate - ANSWERSAsk provider to explain doc and interpret explanation or ask for another staff member to explain it so that you can interpret explanation Rozan Model - ANSWERSFocus on the idea, follow the rules of abbreviation, linking to connect the sequence of events, document negation with a circle and line through it, underline twice for emphasis, take notes vertically, shift using vertical layout of ideas Professional Identity - ANSWERSthe process of building a sense of self in the work place language access law - ANSWERSmandates language assistance to help ensure equal access to public services to prevent or reduce discrimination Most important language access law in the U.S. - ANSWERStitle VI of the Civil Rights Act of 1964 componants of the interpreter's tool kit - ANSWERSresume, credentials, trade name, branding statement, website, marketing materials, business cards, professional email, professional voice mail , business forms legal interpreting - ANSWERSa specialiation of interpreting that involves legal proceedings or processes if you dont' know whether something is legal - ANSWERStreat it like it's legal two types of remote interpreting - ANSWERSphone and video challenges of remote interpreting - ANSWERScan't read body language, concentration, managing flow, sound, cultural boundaries, fatigue, intervene

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CCHI-Core Questions with 100%
Answers Correct!!
Community Interpreting - ANSWERSA specialization that facilitates access to
community resources

Medical Interpreting - ANSWERSInterpreting for patients, their families, providers to
facilitate access to healthcare

Communicative Autonomy - ANSWERSThe capacity of each party in the encounter to
be responsible for and control their own communication

Which area of interpreting has become more professional - ANSWERSMedical

Requirements to become certified - ANSWERS1. 18 years old 2. HS grad 3. Proof of
language proficiency through third party tester 4.40 hr training course

Certificate v.s. Certification - ANSWERSCertificate is the 40 hour class, Certification
requires the 4 requirements

Certification is provided by which two agencies - ANSWERS1. CCHI and NBCMI

What does NBCMI stand for - ANSWERSNational board of certification for healthcare
workers

What does CCHI stand for - ANSWERSCertification Commission for healthcare
interpreters

What are ethics vs standards - ANSWERSEthics-what we do Standards-how we do
them

Ethics are defined as - ANSWERSA set of principles that govern the conduct of
practitioners of a profession

, Standards of practice are defined as - ANSWERSA set of formal guidelines that
practitioners use that offer clear strategies and course of action to support professional
conduct

What are the ethics that make up the code of ethics - ANSWERS1. Confidentiality 2.
Accuracy 3. Impartiality 4. professional conduct 5. Transparency 6. intercultural
communication 7. advocacy 8. professional boundaries 9. professional development 10.
Direct communication

Do you interpret everything stated? - ANSWERSyes

What three things should you do if you know the client - ANSWERS1. disclose to all
parties 2. Offer to withdraw 3. decide if you can be impartial

Three steps to the say no module - ANSWERS1. gracious 2. offer choices 3. reason
why

working language - ANSWERSany language the interpreter works with

Source language - ANSWERSlanguage the interpreter interprets from

target language - ANSWERSlanguage you interpret in to

three stages of the encounter - ANSWERS1. pre prep/briefing 2.encounter 3. debriefing

7 steps to the encounter - ANSWERS1. Prep 2. brief 3.professional intro 4. interpreting
5. mediating 6. debriefing 7. analysis

4 interpreting protocols - ANSWERS1. positioning 2. professional intro 3. first-person
interpreting 4. turn-taking to manage flow

4 elements of the professional introduction - ANSWERS1. confidential 2. all interpreted
3. speak to each other 4. pause for clarification

use third person interpreting when - ANSWERS1. children under 7 2. dementia, intox,
psychotic 3. emergencies

What steps to take if provider uses 3rd person - ANSWERS1. unobtrusive position and
avoid eye contact 2. clarify role 3. use a hand gesture to direct provider to client 4.
interpret in 3rd person 5. mediate outside of session to explain to provider that first
person promotes direct communication

chunking - ANSWERSbreaking down info into smaller parts that are easier to remember

Imagery - ANSWERSvisualizing what you hear with who did what

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