MGRADES
L&M Final Exam UPDATED ACTUAL
Exam Questions and CORRECT Answers
violence - CORRECT ANSWER - includes asaults or threats of assults toward persona at
work or on duty
preventing violent behavior - CORRECT ANSWER - -workplace assessments, note
behaviors that precede violence, know your patients, maintain calm behavior
If violent behavior occurs - CORRECT ANSWER - Report the incident, call security, get
medical attention, contact the appropriate organization, be proactive
burnout - CORRECT ANSWER - results from unresolved stress
stages of burnout- high expectations or idealism - CORRECT ANSWER - individual
enthusiatic, dedicated, and committed to work
stages of burnout- pessimism - CORRECT ANSWER - early job dissatisfaction,
frustrated, disillusioned, and bored with their work, begin to show physical or psycological
symptoms
stages of burnout- withdrawal - CORRECT ANSWER - isolation- angry, hostile, and
negative about work, physical, psychological signs worsen
stages of burnout- detachment - CORRECT ANSWER - loss of interest- low self esteem,
chronic absenteesism, and becomes cynical about work
Private not-for-profit organizations - CORRECT ANSWER - founded by civic, chariable
or religiois groups, DO NOT have to generate a profit, profit is utilized with the organization
L&M Final Exam UPDATED ACTUAL
Exam Questions and CORRECT Answers
violence - CORRECT ANSWER - includes asaults or threats of assults toward persona at
work or on duty
preventing violent behavior - CORRECT ANSWER - -workplace assessments, note
behaviors that precede violence, know your patients, maintain calm behavior
If violent behavior occurs - CORRECT ANSWER - Report the incident, call security, get
medical attention, contact the appropriate organization, be proactive
burnout - CORRECT ANSWER - results from unresolved stress
stages of burnout- high expectations or idealism - CORRECT ANSWER - individual
enthusiatic, dedicated, and committed to work
stages of burnout- pessimism - CORRECT ANSWER - early job dissatisfaction,
frustrated, disillusioned, and bored with their work, begin to show physical or psycological
symptoms
stages of burnout- withdrawal - CORRECT ANSWER - isolation- angry, hostile, and
negative about work, physical, psychological signs worsen
stages of burnout- detachment - CORRECT ANSWER - loss of interest- low self esteem,
chronic absenteesism, and becomes cynical about work
Private not-for-profit organizations - CORRECT ANSWER - founded by civic, chariable
or religiois groups, DO NOT have to generate a profit, profit is utilized with the organization
