Wellcare
Which is an example of a top beneficiary complaint that affects Star Ratings?
The beneficiary did not understand that enrolling in a Wellcare plan would change their current
Medicare Advantage plan
An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll based solely on life
events that qualify for an SEP period.
True
Prior to the beginning of the enrollment process, a broker/agent is required to cover certain beneficiary
specific information, including but not limited to:
All
Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy. Wellcare's
quality focus consists of six drivers. Which of the following is not a Wellcare quality driver?
NOT - Serving Government Customers
Once the enrollment is completed, you can save a copy of the application for your reference.
False
The Mastery Exam will lock for a period of 48 hours after each failed attempt.
Which is an example of a top beneficiary complaint that affects Star Ratings?
The beneficiary did not understand that enrolling in a Wellcare plan would change their current
Medicare Advantage plan
An SEP is a period outside of the ICEP, AEP, or MA OEP when beneficiaries can enroll based solely on life
events that qualify for an SEP period.
True
Prior to the beginning of the enrollment process, a broker/agent is required to cover certain beneficiary
specific information, including but not limited to:
All
Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy. Wellcare's
quality focus consists of six drivers. Which of the following is not a Wellcare quality driver?
NOT - Serving Government Customers
Once the enrollment is completed, you can save a copy of the application for your reference.
False
The Mastery Exam will lock for a period of 48 hours after each failed attempt.
