IAHSS Basic Officer Certification EXAM QUESTIONS
AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
The basic structure of a typical healthcare organization resembles a
a. Circle
b. Pentagon
c. Pyramid
d. Straight line - ans -b. Pyramid
Which of the following is a physical environment consideration, as defined by the
Joint Commission?
a. Staffing competency
b. Medical records
c. Life safety
d. Patient privacy - ans -c. Life safety
Security officers face sanctions under criminal law if they violate the
constitutional or civil rights of a party or engage in criminal acts. The sanctions are
in which two areas?
a. Constitutional and Civil Rights
b. Judicial and Constitutional Rights
c. Civil and Judicial Rights
d. Civil and Personal Rights - ans -a. Constitutional and Civil Rights
Which answer best describes security's role in a workplace violence program?
a. Security is the sole department responsible for the workplace violence program
b. Security has virtually no role in the workplace violence program
c. Workplace violence programs are a partnership between security and many
other healthcare disciplines
d. State and federal governments dictate the role of security in workplace
violence programs - ans -c. Workplace violence programs are a partnership
between security and many other healthcare disciplines
A protection order is designed to do what?
a. Provide a legal mechanism to enforce no contact between victim and assailant
,b. Begin the process of reconciliation between victim and assailant
c. Protect the physical well being of the victim
d. Both A and C - ans -d. Both A and C
Which of the following best describe de-escalation techniques:
a. Do not provide limits
b. Do not spend time listening to the individual
c. Use listening skills and respond in a way that shows empathy
d. Both A and B - ans -c. Use listening skills and respond in a way that shows
empathy
Which of the following is NOT a valid assumption when developing a plan for
response to a civil disturbance?
a. Availability of adequate staffing may be affected
b. Planning and coordination will be an ongoing activity
c. Outside services such as transportation and deliveries will not be affected
d. Needed response by police and fire may be delayed - ans -c. Outside services
such as transportation and deliveries will not be affected
Who should handle any demonstrator action on public sidewalks or streets?
a. Administration
b. Security
c. Facility personnel
d. Local law enforcement - ans -d. Local law enforcement
During a disturbance, which of these is a critical action to be taken by the facility?
a. Control access and validate all entering the building as necessary
b. Lock all doors so no one can leave or enter
c. Allow free access to building as if business as usual
d. Validate those entering the building only - ans -a. Control access and validate all
entering the building as necessary
Which of these is an example of an internal event that could affect your medical
center?
a. Loss of electricity
b. Major vehicle accident
c. Severe weather
, d. Wild land fires - ans -a. Loss of electricity
Which of these is NOT a community planning partner regarding the healthcare
organization's emergency program?
a. Health department
b. Sheriff's office
c. Local fire department
d. Local TV station - ans -d. Local TV station
Which of these does The Joint Commission deem a critical area of the emergency
management plan?
a. Communication
b. Food
c. Mortuary
d. Decontamination - ans -a. Communication
Which of these are required in exercising the organization's emergency
management plan?
a. Monthly testing
b. Two exercises yearly
c. An exercise with actual patients
d. An exercise using a medical evacuation helicopter - ans -b. Two exercises yearly
Which of these is an operational function of security officers during emergency
situations?
a. Patient treatment
b. Crowd control
c. Spokesperson to the media
d. Initiation of facility evacuation - ans -b. Crowd control
Which of the following categories is NOT part of a bomb threat plan?
a. Establishing authority
b. Searching for the bomb
c. Pretension
d. Receiving the threat - ans -c. Pretension
What is the most common delivery of a bomb threat?
AND CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
The basic structure of a typical healthcare organization resembles a
a. Circle
b. Pentagon
c. Pyramid
d. Straight line - ans -b. Pyramid
Which of the following is a physical environment consideration, as defined by the
Joint Commission?
a. Staffing competency
b. Medical records
c. Life safety
d. Patient privacy - ans -c. Life safety
Security officers face sanctions under criminal law if they violate the
constitutional or civil rights of a party or engage in criminal acts. The sanctions are
in which two areas?
a. Constitutional and Civil Rights
b. Judicial and Constitutional Rights
c. Civil and Judicial Rights
d. Civil and Personal Rights - ans -a. Constitutional and Civil Rights
Which answer best describes security's role in a workplace violence program?
a. Security is the sole department responsible for the workplace violence program
b. Security has virtually no role in the workplace violence program
c. Workplace violence programs are a partnership between security and many
other healthcare disciplines
d. State and federal governments dictate the role of security in workplace
violence programs - ans -c. Workplace violence programs are a partnership
between security and many other healthcare disciplines
A protection order is designed to do what?
a. Provide a legal mechanism to enforce no contact between victim and assailant
,b. Begin the process of reconciliation between victim and assailant
c. Protect the physical well being of the victim
d. Both A and C - ans -d. Both A and C
Which of the following best describe de-escalation techniques:
a. Do not provide limits
b. Do not spend time listening to the individual
c. Use listening skills and respond in a way that shows empathy
d. Both A and B - ans -c. Use listening skills and respond in a way that shows
empathy
Which of the following is NOT a valid assumption when developing a plan for
response to a civil disturbance?
a. Availability of adequate staffing may be affected
b. Planning and coordination will be an ongoing activity
c. Outside services such as transportation and deliveries will not be affected
d. Needed response by police and fire may be delayed - ans -c. Outside services
such as transportation and deliveries will not be affected
Who should handle any demonstrator action on public sidewalks or streets?
a. Administration
b. Security
c. Facility personnel
d. Local law enforcement - ans -d. Local law enforcement
During a disturbance, which of these is a critical action to be taken by the facility?
a. Control access and validate all entering the building as necessary
b. Lock all doors so no one can leave or enter
c. Allow free access to building as if business as usual
d. Validate those entering the building only - ans -a. Control access and validate all
entering the building as necessary
Which of these is an example of an internal event that could affect your medical
center?
a. Loss of electricity
b. Major vehicle accident
c. Severe weather
, d. Wild land fires - ans -a. Loss of electricity
Which of these is NOT a community planning partner regarding the healthcare
organization's emergency program?
a. Health department
b. Sheriff's office
c. Local fire department
d. Local TV station - ans -d. Local TV station
Which of these does The Joint Commission deem a critical area of the emergency
management plan?
a. Communication
b. Food
c. Mortuary
d. Decontamination - ans -a. Communication
Which of these are required in exercising the organization's emergency
management plan?
a. Monthly testing
b. Two exercises yearly
c. An exercise with actual patients
d. An exercise using a medical evacuation helicopter - ans -b. Two exercises yearly
Which of these is an operational function of security officers during emergency
situations?
a. Patient treatment
b. Crowd control
c. Spokesperson to the media
d. Initiation of facility evacuation - ans -b. Crowd control
Which of the following categories is NOT part of a bomb threat plan?
a. Establishing authority
b. Searching for the bomb
c. Pretension
d. Receiving the threat - ans -c. Pretension
What is the most common delivery of a bomb threat?
