D072 Exam 1 Questions With Correct Answers!!
Active listening
Giving full attention to speaker with the intent to fully understand
self-awareness
Perceive, assess, and exhibit appropriate emotions
self-management
Channel appropriate emotions
social awareness
Understand and emphasize how others feel
Relationship management
Assist others with managing their own emotions
Emotional Intelligence (EI)
the ability to perceive, understand, manage, and use emotions
intelligence quotient (IQ)
Measure of intelligence based on age
knowledge
Understanding a subject
skills
Experiences and behaviors associated with the application of knowledge
Ability
Natural capability to do something
Active listening
Giving full attention to speaker with the intent to fully understand
self-awareness
Perceive, assess, and exhibit appropriate emotions
self-management
Channel appropriate emotions
social awareness
Understand and emphasize how others feel
Relationship management
Assist others with managing their own emotions
Emotional Intelligence (EI)
the ability to perceive, understand, manage, and use emotions
intelligence quotient (IQ)
Measure of intelligence based on age
knowledge
Understanding a subject
skills
Experiences and behaviors associated with the application of knowledge
Ability
Natural capability to do something
