Human Resource Management correct answers the policies, practices, and systems that influence
employees' behavior, attitudes, and performance
Change correct answers refers to the adoption of a new idea or behavior by a company.
Competitiveness correct answers refers to a company's ability to maintain and gain market share
in its industry
Role Behaviors correct answers are the behaviors required of an individual in his or her role as a
jobholder in a social work environment. These role behaviors vary on a number of dimensions.
Human Resource Management plays a role in a company's ______, ______, and _______.
correct answers survival, effectiveness, and competitiveness
Human Resource Management is a means to contribute to?? correct answers profitability, quality,
and other business goals
3 Most important Categories for an HR Decision and must pass all correct answers Moral, Legal,
Ethical
Functions of HRM correct answers - Analysis and design of work
- Training and development
- performance management
- compensation and benefits
- employee relations/labor relations
- Recruitment and selection
- personnel policies
, - legal compliance
- support for business strategy
3 HR product lines correct answers 1. Administrative Services and Transactions
2. Business Partner Services
3. Strategic Partner
Administrative Services and Transactions correct answers compensation, hiring, staffing
Business Partner Services correct answers Developing effective HR systems and helping
implement business plans, talent management
Strategic Partner correct answers Contributing to business strategy based on considerations of
human capital, business capabilities, readiness, and developing HR practices as strategic
differentiators
Strategy Formulation correct answers Strategic planning groups decide on a strategic direction
by defining the company's mission and goals, its external opportunities and threats, and its
internal strengths and weaknesses.
Internal growth strategy correct answers A focus on new market and product development,
innovation, and joint ventures.
Downsizing correct answers is the planned elimination of large numbers of personnel, designed
to enhance organizational effectiveness
External Growth Strategy correct answers An emphasis on acquiring vendors and suppliers or
buying businesses that allow a company to expand into new markets.