________ is the means through which managers ensure that employees' activities and outputs are
congruent with the organization's goals.
A) Performance standardization
B) Performance budgeting
C) Performance management
D) Performance indicator
E) Performance dampener correct answers C) Performance management
Which of the following is an example of using performance management to fulfill an
administrative purpose?
A) Define the results, behaviors, and, to some extent, employee characteristics that are necessary.
B) Develop employees who are effective at their jobs.
C) Use performance appraisal to make decisions such as pay raises, promotions, retention-
termination, layoffs, and recognition of individual performance.
D) Identify employees' strengths and weaknesses and link employees to appropriate training and
development activities.
E) Confront employees with their performance weaknesses. correct answers C) Use performance
appraisal to make decisions such as pay raises, promotions, retention-termination, layoffs, and
recognition of individual performance.
Globo Analytics Inc., a data analysis company, has modified its performance management
system. Apart from training employees on their specific tasks, the trainers and managers help the
employees become more aware of the overall goals of the company and how their individual
performances influence the broader goals of the company. As a result of this, employees'
performances have become more consistent with the organization's strategies, goals, and culture.
This initiative of Globo focuses on the ________ criterion of performance management.
A) consistency
B) strategic congruence
, C) social
D) acceptability
E) risk avoidance correct answers B) strategic congruence
Which performance management evaluation criterion reflects the extent to which a performance
measure assesses all the relevant—and only the relevant—aspects of performance?
A) Reliability
B) Strategic congruence
C) Acceptability
D) Specificity
E) Validity correct answers E) Validity
The extent to which a performance measure gives guidance to employees about what is expected
of them is called
A) reliability.
B) validity.
C) specificity.
D) acceptability.
E) strategic congruence. correct answers C) specificity.
Every year managers are given targets for categorizing their employees' performance at the end
of the year. The managers are allowed 5 percent at the top, 80 percent in the middle and then 15
percent at the bottom. This company is using
A) forced distribution.
B) the high low ranking system.
C) paired comparison.
D) alternation ranking.
E) simple ranking. correct answers A) forced distribution