NCCAP NATIONAL EXAM QUESTIONS
AND ANSWERS
Resident Council - Answer- An advocacy group made up of a formal group of
residents to support all resident concerns, to have access to the administration, to
understand and have access to a formal and written process, and to promote
positive activities, such as committees, election information and speakers.
Activity - Answer- Anything engaging that is not physical therapy, or ADL.
Certification - Answer- An award used to recognize a person as having met special
qualifications of a professional board within a field.
Leisure - Answer- Time where there is no demand of work or duties.
Advocacy - Answer- Supporting a cause or issue by writing, speaking out or
otherwise calling attention to it in order to elicit a change.
Recreation - Answer- Doing something for the fun or excercise
Interpretive guidelines - Answer- An explanation of how actions should be done
according to the rules which are being interpreted.
Professionalism - Answer- Acting in a manner, especially at work, that is respectful
and upholds the others dignity.
Accountability - Answer- Being responsible for your actions and taking any
consequences.
Professional Organization - Answer- A group of people in the same profession who
support the members through education, advocacy and certifications.
Departmentalization - Answer- Defining groups that carry out specific tasks, such as
housekeeping and nursing.
Protesting - Answer- Speaking out on an issue, usually through marching, gathering,
signs and speeches.
Profession - Answer- An occupation requiring specialized knowledge and usually
academic preparation.
Survey Process - Answer- The process of checking an institution for rule following
based on observation, records and interviews.
Responsibility - Answer- Being morally, legally and or socially responsible for actions
and words.
, Ethics - Answer- A set of moral principles and values to follow.
CCRC - Answer- Continuing Care Retirement Community
Activism - Answer- Action to support an issue.
NCCAP - Answer- National Certification Council of Activity Professionals
Deficiency - Answer- Being lacking or inadequate in standards or rules set by the
federal government or state.
Continuum of Care - Answer- Health care through the stages of illness or aging:
Independent living, assisted living, nursing home and skilled nursing.
Organization - Answer- An administrative and functional structure for a group of
people in a similar business.
Chain of Command - Answer- The line in which authority flows from the top
executive down to the ranks of employees and accountability flows up.
Organizational Chart - Answer- A visual chart showing the Chain of Command from
the executive director or CEO, through the directors then managers, etc... of the
departments.
Tag number ftag - Answer- Federal laws on long term care homes listed in
chronological order by regulation number which pertain to the different areas that are
surveyed according to OBRA legislation.
Ombudsmen - Answer- Person appointed by the government to investigate
complaints by residents and report back for further investigation.
Validity - Answer- The extent which something is true.
Reliability - Answer- Able to be counted on to do a job correctly and do the right thing
Plan of correction - Answer- A series of steps to change or eliminate incorrect
behavior.
Organizational culture - Answer- The sum of the mission,vision, values and behavior
that make up the social and pyschological environment of an organization.
Osha - Answer- Occupational safety and health administration
Authority - Answer- Power an individual or group has over others, that enable them
to carry out a job, but comes with responsibility.
Msds - Answer- Material safety data sheet
Cms - Answer- Centers for Medicare and Medicaid Services
AND ANSWERS
Resident Council - Answer- An advocacy group made up of a formal group of
residents to support all resident concerns, to have access to the administration, to
understand and have access to a formal and written process, and to promote
positive activities, such as committees, election information and speakers.
Activity - Answer- Anything engaging that is not physical therapy, or ADL.
Certification - Answer- An award used to recognize a person as having met special
qualifications of a professional board within a field.
Leisure - Answer- Time where there is no demand of work or duties.
Advocacy - Answer- Supporting a cause or issue by writing, speaking out or
otherwise calling attention to it in order to elicit a change.
Recreation - Answer- Doing something for the fun or excercise
Interpretive guidelines - Answer- An explanation of how actions should be done
according to the rules which are being interpreted.
Professionalism - Answer- Acting in a manner, especially at work, that is respectful
and upholds the others dignity.
Accountability - Answer- Being responsible for your actions and taking any
consequences.
Professional Organization - Answer- A group of people in the same profession who
support the members through education, advocacy and certifications.
Departmentalization - Answer- Defining groups that carry out specific tasks, such as
housekeeping and nursing.
Protesting - Answer- Speaking out on an issue, usually through marching, gathering,
signs and speeches.
Profession - Answer- An occupation requiring specialized knowledge and usually
academic preparation.
Survey Process - Answer- The process of checking an institution for rule following
based on observation, records and interviews.
Responsibility - Answer- Being morally, legally and or socially responsible for actions
and words.
, Ethics - Answer- A set of moral principles and values to follow.
CCRC - Answer- Continuing Care Retirement Community
Activism - Answer- Action to support an issue.
NCCAP - Answer- National Certification Council of Activity Professionals
Deficiency - Answer- Being lacking or inadequate in standards or rules set by the
federal government or state.
Continuum of Care - Answer- Health care through the stages of illness or aging:
Independent living, assisted living, nursing home and skilled nursing.
Organization - Answer- An administrative and functional structure for a group of
people in a similar business.
Chain of Command - Answer- The line in which authority flows from the top
executive down to the ranks of employees and accountability flows up.
Organizational Chart - Answer- A visual chart showing the Chain of Command from
the executive director or CEO, through the directors then managers, etc... of the
departments.
Tag number ftag - Answer- Federal laws on long term care homes listed in
chronological order by regulation number which pertain to the different areas that are
surveyed according to OBRA legislation.
Ombudsmen - Answer- Person appointed by the government to investigate
complaints by residents and report back for further investigation.
Validity - Answer- The extent which something is true.
Reliability - Answer- Able to be counted on to do a job correctly and do the right thing
Plan of correction - Answer- A series of steps to change or eliminate incorrect
behavior.
Organizational culture - Answer- The sum of the mission,vision, values and behavior
that make up the social and pyschological environment of an organization.
Osha - Answer- Occupational safety and health administration
Authority - Answer- Power an individual or group has over others, that enable them
to carry out a job, but comes with responsibility.
Msds - Answer- Material safety data sheet
Cms - Answer- Centers for Medicare and Medicaid Services
