1
NUR204 Final
NUR 204/ NUR204 Final Exam | Questions
& Answers| Grade A| 100% Correct
(Verified Solutions) (2025/ 2026 Update)
1. 4 principles of interpersonal power: 1. power exist in all
interactions and relationships
2. both people in a relationship have some power
3. power is circumstantial (can change)
4. power is negotiated (you pick movie and i pick snack)
2. 5 sources of power in interpersonal relationship: 1. legitimate
power
2. referent power
3. expert power
4. reward power
5. coercive power
3. legitimate power: Comes from a respect for a position another
holds (teachers, nurses, parents,police, company presidents)
NUR204 Final
, 4. referent power: Comes from our attraction to another person, or
the charisma a person holds
5. expert power: based on persons knowledge and experience
6. reward power: Give power to others based on their ability to
satisfy our needs with rewards ofmoney, gifts etc
7. coercive power: Involves the use of sanctions or punishment
(something they don't want) or withholding rewards
8. 2 types of Relationship Genesis: 1. Relationship of
Circumstance-interpersonal relationships that exist because of life
circumstances then establish a relationship of choice
2. Relationship of Choice- interpersonal relationships you CHOOSE to
start,maintain or end (friends, lovers, spouse)
9. 2 main goals of therapeutic nursing relationship: 1. helping
clients manage their health and live effectively
2. promote independence in their daily lives
10. Hildegard Peplau's (1952) Theory of Interpersonal
Relationships: -There is a relationship between the nurse and patient
, 3
NUR204 Final
-The nurse-patient relationship evolves and develops
- The nurse utilizes communication skills to develop the relationship
- Self-reflection is necessary to support the relationship and ensure
client
11. 3 phases of Peplau's Theory of nurse patient relationship: 1.
orientation phase (rapport, listening, assessing)
2. working phase (major work: care, reflection)
3. termination phase (summarizing anf closing, self-reflection required)
12. 5 components in nurse-client relationship: 1. Trust
2. Respect
3. Professional Intimacy
4. Empathy
5. Power
13. interpersonal power: the degree to which a person is able
to influence or control his or her relational power
14. strategies to improve communication competence: 1.
Become Knowledgeable, Skilled, and Motivated 2. be other-oriented
NUR204 Final
, 15. 6 key elements of communication process: 1. source of
participant (encode, decode)
2. message (verbal / nonverbal)
3. channel (pathway)
4. receiver (decoder)
5. feedback (response)
6. context (environment where it occurs)
16. 3 Models of communication: 1. message transfer model
2. message exchange model
3. message creation model
17. message transfer model: 1 way, elements: channel,
sender and receiver (videos for labs)
18. message exchange model: process of sending a receiving
feedback loop
(include physical and psychological context), circular instead of linear
(emails, phone calls, letters)
NUR204 Final
NUR 204/ NUR204 Final Exam | Questions
& Answers| Grade A| 100% Correct
(Verified Solutions) (2025/ 2026 Update)
1. 4 principles of interpersonal power: 1. power exist in all
interactions and relationships
2. both people in a relationship have some power
3. power is circumstantial (can change)
4. power is negotiated (you pick movie and i pick snack)
2. 5 sources of power in interpersonal relationship: 1. legitimate
power
2. referent power
3. expert power
4. reward power
5. coercive power
3. legitimate power: Comes from a respect for a position another
holds (teachers, nurses, parents,police, company presidents)
NUR204 Final
, 4. referent power: Comes from our attraction to another person, or
the charisma a person holds
5. expert power: based on persons knowledge and experience
6. reward power: Give power to others based on their ability to
satisfy our needs with rewards ofmoney, gifts etc
7. coercive power: Involves the use of sanctions or punishment
(something they don't want) or withholding rewards
8. 2 types of Relationship Genesis: 1. Relationship of
Circumstance-interpersonal relationships that exist because of life
circumstances then establish a relationship of choice
2. Relationship of Choice- interpersonal relationships you CHOOSE to
start,maintain or end (friends, lovers, spouse)
9. 2 main goals of therapeutic nursing relationship: 1. helping
clients manage their health and live effectively
2. promote independence in their daily lives
10. Hildegard Peplau's (1952) Theory of Interpersonal
Relationships: -There is a relationship between the nurse and patient
, 3
NUR204 Final
-The nurse-patient relationship evolves and develops
- The nurse utilizes communication skills to develop the relationship
- Self-reflection is necessary to support the relationship and ensure
client
11. 3 phases of Peplau's Theory of nurse patient relationship: 1.
orientation phase (rapport, listening, assessing)
2. working phase (major work: care, reflection)
3. termination phase (summarizing anf closing, self-reflection required)
12. 5 components in nurse-client relationship: 1. Trust
2. Respect
3. Professional Intimacy
4. Empathy
5. Power
13. interpersonal power: the degree to which a person is able
to influence or control his or her relational power
14. strategies to improve communication competence: 1.
Become Knowledgeable, Skilled, and Motivated 2. be other-oriented
NUR204 Final
, 15. 6 key elements of communication process: 1. source of
participant (encode, decode)
2. message (verbal / nonverbal)
3. channel (pathway)
4. receiver (decoder)
5. feedback (response)
6. context (environment where it occurs)
16. 3 Models of communication: 1. message transfer model
2. message exchange model
3. message creation model
17. message transfer model: 1 way, elements: channel,
sender and receiver (videos for labs)
18. message exchange model: process of sending a receiving
feedback loop
(include physical and psychological context), circular instead of linear
(emails, phone calls, letters)
