Understanding Business, 12e (Nickels)
Chapter 07 Management and Leadership
1) The main job of managers today is to watch over people to be sure they do what the manager
asks of them.
Answer: FALSE
Difficulty: 1 Easy
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
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Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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2) The best way to get people to do what a manager wants is for the manager to reprimand those
who don't do things correctly.
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Answer: FALSE
Difficulty: 1 Easy
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
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Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
3) Managers in progressive firms of all kinds tend to be friendly, and treat employees as partners.
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Answer: TRUE
Difficulty: 1 Easy
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
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Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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4) Managers must earn the trust of their employees.
Answer: TRUE
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Difficulty: 1 Easy
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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5) A modern manager's main job is to issue orders, then follow up to make sure employees do as
they were told.
Answer: FALSE
Difficulty: 1 Easy
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
N
6) Managers in progressive organizations tend to emphasize teamwork and cooperation rather
than discipline and giving orders.
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Answer: TRUE
Difficulty: 1 Easy
Topic: Definition of Management
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Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
SE
7) Despite all of the changes in the business environment, the basic way a manager performs his
or her job has remained remarkably constant.
Answer: FALSE
Difficulty: 1 Easy
D
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Remember
AACSB: Reflective Thinking
O
Accessibility: Keyboard Navigation
8) Given the lack of discipline and short attention spans of today's workers, modern managers
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must watch their workers closely, set strict rules, and vigorously enforce policies.
Answer: FALSE
Explanation: Today's managers emphasize teamwork and cooperation rather than discipline and
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order giving. Managers now guide, train, support, motivate, and coach employees.
Difficulty: 2 Medium
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Understand
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
9) In most high-tech industries, the best way to respond quickly to rapid technological changes is
to keep most authority and responsibility in the hands of a few key managers who provide
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precise, detailed directions to the workers.
Answer: FALSE
Explanation: Managers of high-tech firms realize that workers often know much more about
technology than they do. Thus, most progressive managers emphasize teamwork and cooperation
rather than discipline and order giving.
Difficulty: 2 Medium
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Understand
N
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
10) Due to the fact that employees today often know much more about technology and the
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technical aspects of their jobs than their managers do, progressive managers emphasize
teamwork and cooperation as a strategy for getting work done.
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Answer: TRUE
Explanation: Managers of high-tech firms realize that workers often know much more about
technology than they do. Thus, most modern managers emphasize teamwork and cooperation
rather than discipline and order giving.
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Difficulty: 2 Medium
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Understand
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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11) Alejandro is the general manager of a retail outlet in Arizona. By emphasizing teamwork and
acting in a role of coach rather than boss, Alejandro is considered to be a modern manager.
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Answer: TRUE
Explanation: Most modern managers tend to be more progressive. They choose to guide and
support their employees instead of giving orders.
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Difficulty: 3 Hard
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Apply
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AACSB: Knowledge Application
Accessibility: Keyboard Navigation
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12) Briana is an office manager and consistently has to tell her employees what to do, watch over
their tasks, and reprimand those who don't listen to her orders. Briana is a modern manager.
Answer: FALSE
Explanation: Most modern managers tend to be more progressive. They choose to guide and
support their employees instead of giving orders.
Difficulty: 3 Hard
Topic: Definition of Management
Learning Objective: 07-01 Describe the changes occurring today in the management function.
Bloom's: Apply
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AACSB: Knowledge Application
Accessibility: Keyboard Navigation
13) Managers make decisions about how to use organizational resources to accomplish goals.
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Answer: TRUE
Difficulty: 1 Easy
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Topic: Functions of Management
Learning Objective: 07-02 Describe the four functions of management.
Bloom's: Remember
AACSB: Reflective Thinking
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Accessibility: Keyboard Navigation
14) Financing is one of the four key functions of management.
Answer: FALSE
Difficulty: 1 Easy
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Topic: Functions of Management
Learning Objective: 07-02 Describe the four functions of management.
Bloom's: Remember
AACSB: Reflective Thinking
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Accessibility: Keyboard Navigation
15) The four key management functions are planning, organizing, leading, and controlling.
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Answer: TRUE
Difficulty: 1 Easy
Topic: Functions of Management
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Learning Objective: 07-02 Describe the four functions of management.
Bloom's: Remember
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
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