Professionalism in Allied Health ACTUAL
UPDATED Exam Questions and CORRECT
Answers
Health equity is when everyone receives equal treatment and availability of health care services.
- CORRECT ANSWER - False
At work, which type of person focuses on the negatives and looks for problems instead of
solutions? - CORRECT ANSWER - The complainer
Which of the following is an example of a workplace rule? - CORRECT ANSWER - All
of the above (cell phone use, lunch break length, attendance)
An allied health professional should respond to an angry person by _____ - CORRECT
ANSWER - remaining calm
Competence is one of the six key elements of building trust. - CORRECT ANSWER -
True.
Which option is not considered modeling professional behavior? - CORRECT ANSWER -
Wrinkled clothes
What benefits are linked to having an optimistic attitude? - CORRECT ANSWER - Higher
levels of resiliency
The majority of communication is nonverbal. - CORRECT ANSWER - True
What is a benefit of working in an emotionally intelligent workplace? - CORRECT
ANSWER - Reduced turnover
, Self-esteem reflects how confident you are in your abilities or skills. - CORRECT
ANSWER - False
Self-talk refers to things a person tells others. - CORRECT ANSWER - False
_____ is displayed when one follows their moral convictions and does the right thing in all
circumstances. - CORRECT ANSWER - Integrity
If required to maintain a certification to work in a healthcare facility, this is considered a _____.
- CORRECT ANSWER - Regulation
How can one improve patient satisfaction? - CORRECT ANSWER - All of the above (use
the patient's name, ask open ended questions, make eye contact)
_____ is the ability to identify emotions in others, and to comprehend another person's
perspectives on a situation. - CORRECT ANSWER - Empathy
If the "scene-stealer" coworker takes credit for your work, you should continue to let them do so
just to keep the peace. - CORRECT ANSWER - False
_____ is purposeful and requires one's full attention to understand what someone is sharing. -
CORRECT ANSWER - Listening
Patient satisfaction has many advantages, including ____. - CORRECT ANSWER -
Improved clinical outcomes
How can you improve your personal and interpersonal skills? - CORRECT ANSWER -
All of the above (attend workshops, ask others for constructive criticism, get a mentor)
Dishonesty in the workplace could cause _____. - CORRECT ANSWER - Life-
threatening situations
UPDATED Exam Questions and CORRECT
Answers
Health equity is when everyone receives equal treatment and availability of health care services.
- CORRECT ANSWER - False
At work, which type of person focuses on the negatives and looks for problems instead of
solutions? - CORRECT ANSWER - The complainer
Which of the following is an example of a workplace rule? - CORRECT ANSWER - All
of the above (cell phone use, lunch break length, attendance)
An allied health professional should respond to an angry person by _____ - CORRECT
ANSWER - remaining calm
Competence is one of the six key elements of building trust. - CORRECT ANSWER -
True.
Which option is not considered modeling professional behavior? - CORRECT ANSWER -
Wrinkled clothes
What benefits are linked to having an optimistic attitude? - CORRECT ANSWER - Higher
levels of resiliency
The majority of communication is nonverbal. - CORRECT ANSWER - True
What is a benefit of working in an emotionally intelligent workplace? - CORRECT
ANSWER - Reduced turnover
, Self-esteem reflects how confident you are in your abilities or skills. - CORRECT
ANSWER - False
Self-talk refers to things a person tells others. - CORRECT ANSWER - False
_____ is displayed when one follows their moral convictions and does the right thing in all
circumstances. - CORRECT ANSWER - Integrity
If required to maintain a certification to work in a healthcare facility, this is considered a _____.
- CORRECT ANSWER - Regulation
How can one improve patient satisfaction? - CORRECT ANSWER - All of the above (use
the patient's name, ask open ended questions, make eye contact)
_____ is the ability to identify emotions in others, and to comprehend another person's
perspectives on a situation. - CORRECT ANSWER - Empathy
If the "scene-stealer" coworker takes credit for your work, you should continue to let them do so
just to keep the peace. - CORRECT ANSWER - False
_____ is purposeful and requires one's full attention to understand what someone is sharing. -
CORRECT ANSWER - Listening
Patient satisfaction has many advantages, including ____. - CORRECT ANSWER -
Improved clinical outcomes
How can you improve your personal and interpersonal skills? - CORRECT ANSWER -
All of the above (attend workshops, ask others for constructive criticism, get a mentor)
Dishonesty in the workplace could cause _____. - CORRECT ANSWER - Life-
threatening situations
