D072 Vocab Exam 13 Questions With Correct
Answers!!
Ability
Possession of the means or skill to do something
Active listening
Giving the sender full, undisturbed attention with the intention of fully receiving his or her
message
aggressive communicator
Forceful communication style often carried out in a loud and hostile manner
assertive communicator
Productive communication style used by those who express their ideas while listening attentively
to others
Attraction-selection-attrition (A-S-A)
A theory holding that (1) individuals are attracted to organizations whose members are similar to
themselves in terms of personality, values, interests, and other attributes; (2) organizations are
more likely to select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely to leave
Attrition
The unpredictable and uncontrollable but normal reduction of work force due to resignations,
retirement, sickness, or death
Autocratic style
Leadership style that keeps close control over subordinates and does not seek much input from
others
barrier to effective communication
, Factor that prevents the receiver from receiving and understanding the message accurately
Behavioral Event Interviews
Guided interview questions where individuals describe their thoughts and feelings during
specific situations and a coach helps establish a development plan
channel
Means of passing information from sender to recipient, such as via face-to-face meeting or
telephone call
code of ethics
Guide that publicly sets out an organization's key values and ethical obligations
Coercive power
Ability to take something away or punish someone for noncompliance
Communication
Sharing understanding and meaning via oral, nonverbal, and written forms
communication style
Dominant way in which an individual interacts and exchanges information with others
Consideration
The relationship oriented behaviors of a leader
corporate culture
The attitudes, values, and standards of behavior that distinguishes one organization from another
corporate social responsibility (CSR)
Philosophy in which a company voluntarily engages in actions that benefit society, be it
economically, socially, politically, or environmentally
cultural alignment
Answers!!
Ability
Possession of the means or skill to do something
Active listening
Giving the sender full, undisturbed attention with the intention of fully receiving his or her
message
aggressive communicator
Forceful communication style often carried out in a loud and hostile manner
assertive communicator
Productive communication style used by those who express their ideas while listening attentively
to others
Attraction-selection-attrition (A-S-A)
A theory holding that (1) individuals are attracted to organizations whose members are similar to
themselves in terms of personality, values, interests, and other attributes; (2) organizations are
more likely to select those who possess knowledge, skills, and abilities similar to the ones their
existing members possess; and (3) over time, those who do not fit in well are more likely to leave
Attrition
The unpredictable and uncontrollable but normal reduction of work force due to resignations,
retirement, sickness, or death
Autocratic style
Leadership style that keeps close control over subordinates and does not seek much input from
others
barrier to effective communication
, Factor that prevents the receiver from receiving and understanding the message accurately
Behavioral Event Interviews
Guided interview questions where individuals describe their thoughts and feelings during
specific situations and a coach helps establish a development plan
channel
Means of passing information from sender to recipient, such as via face-to-face meeting or
telephone call
code of ethics
Guide that publicly sets out an organization's key values and ethical obligations
Coercive power
Ability to take something away or punish someone for noncompliance
Communication
Sharing understanding and meaning via oral, nonverbal, and written forms
communication style
Dominant way in which an individual interacts and exchanges information with others
Consideration
The relationship oriented behaviors of a leader
corporate culture
The attitudes, values, and standards of behavior that distinguishes one organization from another
corporate social responsibility (CSR)
Philosophy in which a company voluntarily engages in actions that benefit society, be it
economically, socially, politically, or environmentally
cultural alignment
