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TICO is funded by
a. the Ontario government
b. consumers
c. Ontario registrants
d. the Canadian travel industry
c. Ontario registrants
TICO works with consumers to ensure that
a. they are aware of their rights under the Travel Industry Act, 2002
b. they take their vacations in Ontario
c. the travel industry is promoted to consumers
d. consumers receive the lowest price from travel agents
a. they are aware of their rights under the Travel Industry Act, 2002
TICO enhances industry professionalism in many ways,
including
a. offering courses to travel counsellors to enhance their skill
b. maintaining an informative and up-to-date website
c. encouraging consumers to consider a career in travel
d. working with end suppliers
b. maintaining an informative and up-to-date website
The registration and inspection of travel businesses in
,Ontario is conducted by
a. the federal government
b. International Air Transport Association (IATA)
c. the Ministry of Consumer Services
a. the Travel Industry Council of Ontario (TICO)
d. the Travel Industry Council of Ontario (TICO
Joe Smith is a travel agent with ABC Travel. He went out of his way to ensure that all the
travel arrangements for Dorothy and David Black were "perfect." The couple paid ABC
Travel and then ABC Travel forwarded the funds to the travel wholesaler. When the travel
wholesaler declared bankruptcy and the Blacks' trip was ruined, Joe Smith made a claim on
the Travel Industry Compensation Fund for the $75.00 service fee he charged as a
destination specialist. TICO will - Correct answer-refuse the claim because the
Compensation Fund does not cover service fees
Sally Smith belongs to a travel program. She saves up her points for two years until she has
enough for a vacation package at a sun destination. The travel wholesaler noted in the
brochure that the trip was valued at $2500.00. After Sally transfers the points to the travel
wholesaler, the wholesaler declares bankruptcy. Sally files a claim on the Travel Industry
Compensation Fund for $2500.00. Would her claim be eligible for reimbursement? - Correct
answer-No, because Sally did not actually pay money for the trip.
, The Travel Industry Act, 2002 defines travel agent as
a. a person who owns and operates a travel service
b. a person who sells travel services provided by another person
c. a person who sells travel services to other travel agents and wholesalers
d. a person who conducts sightseeing tours
b. a person who sells travel services provided by another person
The Travel Industry Compensation Fund applies to
a. Ontario consumers who purchase travel from any travel agency in Canada
b. Manitoba consumers who purchase travel from an Ontario travel agency
c. Manitoba consumers who purchase from a local agency that has a branch agency in
Ontario
d. Ontario consumers who travel exclusively in Ontario
b. Manitoba consumers who purchase travel from an Ontario travel agency
In cases where the Registrar issues a false advertising order because a registrant's
advertising violates the Act, when does the order take effect?
a. on the date the advertisement would next have appeared
b. immediately
c. one week after the order is issued
d. one month after the order is issued
b. immediately
ABC agency is promoting a resort on its website. It has
included an artist's drawing of the resort as part of the representation. Would TICO approve
of this?
a. no, because only photographs may be used in a