Chapter 08: Effective Communication:
Health Care Team, Clients, Faculty and
Peers Carroll: 100% GUARANTEED PASS
A patient states, "I'm really turned off when the doctor hurries out of
here." The nurse responds, "You're feeling upset with your doctor
because he doesn't spend enough time with you." This interaction
demonstrates - ANSWER - reflecting
The patient states, "My pain is awful!" Which response illustrates the
use of focusing? - ANSWER - On a scale of 1 to 10, tell me the number
that represents your level of pain.
A patient states, "This is my fourth miscarriage." Which response by the
nurse demonstrates active listening? - ANSWER - "Having another
miscarriage must be hard to accept."
, The patient asks, "What is an IVAC thermometer?" The nurse replies, "It
is a heat-sensitive probe inserted into the sublingual area or rectal
orifice. Heat transmission proceeds via an electrical system to a control
center that interprets the temperature and displays it." This reply can
be analyzed as - ANSWER - unnecessary use of jargon.
A patient states, "I don't seem to be getting my strength back." The
nurse replies, "Don't worry. You are coming along just fine." This
response is an example of - ANSWER - false reassurance
The nurse enters a patient's room and asks, "How are things today?"
The nurse has used - ANSWER - an open-ended question.
Characteristics of one-way communication include all of the following
except - ANSWER - It always has negative value
Two-way communication differs from one-way communication because
with one-way communication - ANSWER - no feedback is expected.
A patient asks a practical/vocational nursing student the following
questions. To which option should the nurse respond, "I don't know the
answer to your question, but I'll find someone who will discuss it with
you"? - ANSWER - How much longer do I have to live?"
Health Care Team, Clients, Faculty and
Peers Carroll: 100% GUARANTEED PASS
A patient states, "I'm really turned off when the doctor hurries out of
here." The nurse responds, "You're feeling upset with your doctor
because he doesn't spend enough time with you." This interaction
demonstrates - ANSWER - reflecting
The patient states, "My pain is awful!" Which response illustrates the
use of focusing? - ANSWER - On a scale of 1 to 10, tell me the number
that represents your level of pain.
A patient states, "This is my fourth miscarriage." Which response by the
nurse demonstrates active listening? - ANSWER - "Having another
miscarriage must be hard to accept."
, The patient asks, "What is an IVAC thermometer?" The nurse replies, "It
is a heat-sensitive probe inserted into the sublingual area or rectal
orifice. Heat transmission proceeds via an electrical system to a control
center that interprets the temperature and displays it." This reply can
be analyzed as - ANSWER - unnecessary use of jargon.
A patient states, "I don't seem to be getting my strength back." The
nurse replies, "Don't worry. You are coming along just fine." This
response is an example of - ANSWER - false reassurance
The nurse enters a patient's room and asks, "How are things today?"
The nurse has used - ANSWER - an open-ended question.
Characteristics of one-way communication include all of the following
except - ANSWER - It always has negative value
Two-way communication differs from one-way communication because
with one-way communication - ANSWER - no feedback is expected.
A patient asks a practical/vocational nursing student the following
questions. To which option should the nurse respond, "I don't know the
answer to your question, but I'll find someone who will discuss it with
you"? - ANSWER - How much longer do I have to live?"
