MIE 330 Study Guide Questions and
Answers
Assessment Centers - ✅✅ An assessment process in which multiple raters or
evaluators (assessors) evaluate employees' performance on a number of exercises,
usually as they work in a group at an off-site location.
360-Degree Feedback - ✅✅ Performance measurement by the employee's
supervisor, peers, employees and customers.
Mentor - ✅✅ An experienced, productive senior employee who helps develop a
less-experienced employee.
Coach - ✅✅ A peer or manager who works with an employee to motivate the
employee, help him or her develop skills, and provide reinforcement and feedback.
Using the MBTI - ✅✅ Helps organizations understand the communication,
motivation, teamwork, work styles, and leadership of the people in their groups.
Involuntary Turnover - ✅✅ Turnover initiated by an employer.
Often with employees who would prefer to stay.
Voluntary Turnover - ✅✅ Turnover initiated by employees.
Often when the organization would prefer to keep them.
, Distributive Justice - ✅✅ A judgment that the consequences given to employees
are just.
Procedural Justice - ✅✅ A judgment that fair methods were used to determine
the consequences an employee receives.
Interactional Justice - ✅✅ A judgment that the organization carried out its
actions in a way that took the employee's feelings into account.
Legal Requirements - ✅✅ -Wrongful Discharge
-Discrimination
-Employees' Privacy
-Notification of layoffs
Simple Ranking - ✅✅ Requires managers to rank employees in their group from
the highest performer to the poorest performer.
Graphic Rating Scale - ✅✅ Makes a list of traits and provides rating scale for
each trait. The employer uses the scale to indicate the extent to which an employee
displays each trait.
Behaviorally Anchored Rating Scale - ✅✅ Rates behavior in terms of a scale
showing specific statements of behavior that describe different levels of
performance.
Critical-Incidental Method - ✅✅ Based on managers' records of specific
examples of the employee acting in ways that are either effective or ineffective.
Employees receive feedback about what they do well and what they do poorly and
how they are helping the organization achieve its goals.
Answers
Assessment Centers - ✅✅ An assessment process in which multiple raters or
evaluators (assessors) evaluate employees' performance on a number of exercises,
usually as they work in a group at an off-site location.
360-Degree Feedback - ✅✅ Performance measurement by the employee's
supervisor, peers, employees and customers.
Mentor - ✅✅ An experienced, productive senior employee who helps develop a
less-experienced employee.
Coach - ✅✅ A peer or manager who works with an employee to motivate the
employee, help him or her develop skills, and provide reinforcement and feedback.
Using the MBTI - ✅✅ Helps organizations understand the communication,
motivation, teamwork, work styles, and leadership of the people in their groups.
Involuntary Turnover - ✅✅ Turnover initiated by an employer.
Often with employees who would prefer to stay.
Voluntary Turnover - ✅✅ Turnover initiated by employees.
Often when the organization would prefer to keep them.
, Distributive Justice - ✅✅ A judgment that the consequences given to employees
are just.
Procedural Justice - ✅✅ A judgment that fair methods were used to determine
the consequences an employee receives.
Interactional Justice - ✅✅ A judgment that the organization carried out its
actions in a way that took the employee's feelings into account.
Legal Requirements - ✅✅ -Wrongful Discharge
-Discrimination
-Employees' Privacy
-Notification of layoffs
Simple Ranking - ✅✅ Requires managers to rank employees in their group from
the highest performer to the poorest performer.
Graphic Rating Scale - ✅✅ Makes a list of traits and provides rating scale for
each trait. The employer uses the scale to indicate the extent to which an employee
displays each trait.
Behaviorally Anchored Rating Scale - ✅✅ Rates behavior in terms of a scale
showing specific statements of behavior that describe different levels of
performance.
Critical-Incidental Method - ✅✅ Based on managers' records of specific
examples of the employee acting in ways that are either effective or ineffective.
Employees receive feedback about what they do well and what they do poorly and
how they are helping the organization achieve its goals.
