Mandalyn Academy Final Exam Questions Answered Correctly Latest Update 2025-2026
What is another term for ethics? - Answers Code of Conduct
What document establishes the values that you live and work by, as well as your future goals? - Answers
Mission Statement
What are the two types of goals? - Answers Short & Long Term
What does procrastination mean? - Answers Putting of til tomorrow what you can do today
Where are you likely to find licensed massage therapists working today? - Answers Airports
Why did ancient Hebrews practice grooming rituals? - Answers They believed that their bodies were
gifts to be cared for
Which career requires a knowledge of cosmetic chemistry, makeup and camouflage techniques, and
business skills? - Answers Medical Esthetician
Where were makeup and showy clothing encouraged during the Victorian Age? - Answers Theatre
What can you do to begin your journey of success right now? - Answers Visualize yourself as a successful
esthetician
Give an example of an active problem-solving word. - Answers Create
What should you do when faced with a difficult client? - Answers Use language that evokes a positive
response
How should you communicate with fellow staff members? - Answers Remain objective
What should you avoid when communicating with your salon manager? - Answers Complaining about
colleagues and gossiping
What is part of your physical presentation? - Answers Posture, walk, and movement
What food should Estheticians avoid while working? - Answers Onions
When people are secure, how do they feel? - Answers Confident
What is the most common way communicable diseases are spread? - Answers Dirty hands
What are the characteristics of an ideal disinfectant? - Answers It has strips to check efficacy
How long should you flush a client's eyes with water if product gets into them? - Answers 15 minutes
What do people do when they believe in themselves? - Answers Stick to what they believe is right
,When should the client intake form be mentioned to the client? - Answers Prior to service- when they
schedule the appointment
What is the final step of the 10-step consultation process? - Answers Repeat
What term refers to an abnormal condition of all or part of the body that makes the body incapable of
carrying on normal functions? - Answers Disease
What question should you ask clients about their lifestyle during the consultation? - Answers "What do
you do for a living?"
What are the two new cells created through binary fission called? - Answers Daughter cells
What type of approach is generally best when applying makeup? - Answers Clean and natural
What is a sign that a client has human papilloma virus (HPV) or plantar warts? - Answers Black dots
What should your makeup do? - Answers Accentuate your best features
What should you do next after stopping the service when a client is accidentally cut and starts to bleed?
- Answers Put on gloves
What should you do to keep the work place healthy and looking its best? - Answers Clean fans and
humidifiers once weekly
True or False: As the population ages, it is expected that estheticians will find opportunities in new
settings, such as lifestyle and retirement centers. - Answers True
True or False: Your definition of success is determined by your employer. - Answers False
True or False: Balance is one of the most important factors in promoting and maintaining health. -
Answers True
True or False: If, during your first few days of work, your manager does not tell you when to expect your
first evaluation, you should assume that the salon does not evaluate its staff members. - Answers False
True or False: When a client is dissastisfied and you cannot change what she is unhappy about, you must
honestly and tactfully explain why you cannot make a change. - Answers True
True or False: Behaving in a professional manner is the first step in making meaningful in-salon
communication possible. - Answers True
True or False: Your learning ends when you finish school. - Answers False
True or False: Surfaces can be cleaned and disinfected at the same time. - Answers False
True or False: When a conflict arises, you should count to 10 and think before you speak. - Answers True
,True or False: When you take your temperature, you evaluate your own mood. - Answers True
Self Esteem - Answers Based on inner strength and begins with trusting your ability to reach your goals
Game Plan - Answers Actively deciding how you will meet your goals rather than just letting things
happen
Time Out - Answers You should give yourself this whenever you feel frustrated, overwhelmed, worried
or guilty about something
Brooding - Answers This reinforces frustration and costs you valuable time and energy
Motivation - Answers What propels you to do something
Ethics - Answers The moral principles by which we live and work
Self-management - Answers A well thought out process to achieve what you want in the long term
Self-control - Answers Learning how to handle a confrontation as well as letting people know how you
feel without going overboard
Key words - Answers You should note these and use them as a quick study guide when preparing for
tests
Sensitivity - Answers Combination of understanding empathy and acceptance
What should you do to be successful and maintain client loyalty? - Answers Ask them, "How's the
pressure?"
What type of water should be used in the steamer? - Answers Distilled
What can cause skin conditions? - Answers Both internal and external factors
What skin type is indicated by larger, visible follicles over most of the face? - Answers Oily skin
What is UVB and what are its characteristics? - Answers It has more energy than UVA
What beverage can cause dehydrated skin? - Answers Coffee
What are single-use items? - Answers Gloves
What is the main external cause of aging? - Answers Sun
What should you use to remove implements from the container of disinfectant solution? - Answers
Tongs
When should the Dr. Jacquet movement be performed as part of a facial treatment? - Answers After
desincrustation
, Where must you apply pressure when performing extractions to achieve optimum success? - Answers
Skin surrounding the follicular wall
When using a lancet for extractions, at what angle should it be inserted? - Answers 35 degrees
What step comes next after softening the client's skin with steam or warm towels when performing a
basic facial? - Answers Extractions
How far should the steamer nozzle be held from the client's skin? - Answers 18 inches
What are the contraindications for facial massage? - Answers Open sores, allergies, and sunburns
What type of cleanser should you use during the cleansing and analysis portion of a facial? - Answers
Milky
What type of mask is recommended for acne? - Answers Sulfur
How much water-soluble cleansing lotion should you apply to your fingers when preparing to cleanse
the client's skin for a facial? - Answers 1/2 teaspoon
What should clients with acne do as part of their home care routine? - Answers Use a foaming cleanser
with an exfoliant
Where should you apply paraffin wax to test its temperature? - Answers Inner wrist
True or False: Skin types cannot change over time. - Answers False
True or False: Clients with acne need to follow regular skin care programs. - Answers True
True or False: To function effectively and provide good service, you must maintain a well-stocked and
organized treatment room. - Answers True
True or False: Professional movements during a man's facial should flow against the hair growth. -
Answers False
True or False: Massage and exfoliation are not recommended for dry skin. - Answers False
True or False: Black skin has a greater number of melanocytes than Caucasian skin. - Answers False
True or False: Massage should not be performed as part of back facials or body treatments. - Answers
True
True or False: As an esthetician, you should strive to attend at least one esthetics class or conference
every month. - Answers False
True or False: If the skin is dry and tight, extractions will not be effective and will damage the skin. -
Answers True
What is another term for ethics? - Answers Code of Conduct
What document establishes the values that you live and work by, as well as your future goals? - Answers
Mission Statement
What are the two types of goals? - Answers Short & Long Term
What does procrastination mean? - Answers Putting of til tomorrow what you can do today
Where are you likely to find licensed massage therapists working today? - Answers Airports
Why did ancient Hebrews practice grooming rituals? - Answers They believed that their bodies were
gifts to be cared for
Which career requires a knowledge of cosmetic chemistry, makeup and camouflage techniques, and
business skills? - Answers Medical Esthetician
Where were makeup and showy clothing encouraged during the Victorian Age? - Answers Theatre
What can you do to begin your journey of success right now? - Answers Visualize yourself as a successful
esthetician
Give an example of an active problem-solving word. - Answers Create
What should you do when faced with a difficult client? - Answers Use language that evokes a positive
response
How should you communicate with fellow staff members? - Answers Remain objective
What should you avoid when communicating with your salon manager? - Answers Complaining about
colleagues and gossiping
What is part of your physical presentation? - Answers Posture, walk, and movement
What food should Estheticians avoid while working? - Answers Onions
When people are secure, how do they feel? - Answers Confident
What is the most common way communicable diseases are spread? - Answers Dirty hands
What are the characteristics of an ideal disinfectant? - Answers It has strips to check efficacy
How long should you flush a client's eyes with water if product gets into them? - Answers 15 minutes
What do people do when they believe in themselves? - Answers Stick to what they believe is right
,When should the client intake form be mentioned to the client? - Answers Prior to service- when they
schedule the appointment
What is the final step of the 10-step consultation process? - Answers Repeat
What term refers to an abnormal condition of all or part of the body that makes the body incapable of
carrying on normal functions? - Answers Disease
What question should you ask clients about their lifestyle during the consultation? - Answers "What do
you do for a living?"
What are the two new cells created through binary fission called? - Answers Daughter cells
What type of approach is generally best when applying makeup? - Answers Clean and natural
What is a sign that a client has human papilloma virus (HPV) or plantar warts? - Answers Black dots
What should your makeup do? - Answers Accentuate your best features
What should you do next after stopping the service when a client is accidentally cut and starts to bleed?
- Answers Put on gloves
What should you do to keep the work place healthy and looking its best? - Answers Clean fans and
humidifiers once weekly
True or False: As the population ages, it is expected that estheticians will find opportunities in new
settings, such as lifestyle and retirement centers. - Answers True
True or False: Your definition of success is determined by your employer. - Answers False
True or False: Balance is one of the most important factors in promoting and maintaining health. -
Answers True
True or False: If, during your first few days of work, your manager does not tell you when to expect your
first evaluation, you should assume that the salon does not evaluate its staff members. - Answers False
True or False: When a client is dissastisfied and you cannot change what she is unhappy about, you must
honestly and tactfully explain why you cannot make a change. - Answers True
True or False: Behaving in a professional manner is the first step in making meaningful in-salon
communication possible. - Answers True
True or False: Your learning ends when you finish school. - Answers False
True or False: Surfaces can be cleaned and disinfected at the same time. - Answers False
True or False: When a conflict arises, you should count to 10 and think before you speak. - Answers True
,True or False: When you take your temperature, you evaluate your own mood. - Answers True
Self Esteem - Answers Based on inner strength and begins with trusting your ability to reach your goals
Game Plan - Answers Actively deciding how you will meet your goals rather than just letting things
happen
Time Out - Answers You should give yourself this whenever you feel frustrated, overwhelmed, worried
or guilty about something
Brooding - Answers This reinforces frustration and costs you valuable time and energy
Motivation - Answers What propels you to do something
Ethics - Answers The moral principles by which we live and work
Self-management - Answers A well thought out process to achieve what you want in the long term
Self-control - Answers Learning how to handle a confrontation as well as letting people know how you
feel without going overboard
Key words - Answers You should note these and use them as a quick study guide when preparing for
tests
Sensitivity - Answers Combination of understanding empathy and acceptance
What should you do to be successful and maintain client loyalty? - Answers Ask them, "How's the
pressure?"
What type of water should be used in the steamer? - Answers Distilled
What can cause skin conditions? - Answers Both internal and external factors
What skin type is indicated by larger, visible follicles over most of the face? - Answers Oily skin
What is UVB and what are its characteristics? - Answers It has more energy than UVA
What beverage can cause dehydrated skin? - Answers Coffee
What are single-use items? - Answers Gloves
What is the main external cause of aging? - Answers Sun
What should you use to remove implements from the container of disinfectant solution? - Answers
Tongs
When should the Dr. Jacquet movement be performed as part of a facial treatment? - Answers After
desincrustation
, Where must you apply pressure when performing extractions to achieve optimum success? - Answers
Skin surrounding the follicular wall
When using a lancet for extractions, at what angle should it be inserted? - Answers 35 degrees
What step comes next after softening the client's skin with steam or warm towels when performing a
basic facial? - Answers Extractions
How far should the steamer nozzle be held from the client's skin? - Answers 18 inches
What are the contraindications for facial massage? - Answers Open sores, allergies, and sunburns
What type of cleanser should you use during the cleansing and analysis portion of a facial? - Answers
Milky
What type of mask is recommended for acne? - Answers Sulfur
How much water-soluble cleansing lotion should you apply to your fingers when preparing to cleanse
the client's skin for a facial? - Answers 1/2 teaspoon
What should clients with acne do as part of their home care routine? - Answers Use a foaming cleanser
with an exfoliant
Where should you apply paraffin wax to test its temperature? - Answers Inner wrist
True or False: Skin types cannot change over time. - Answers False
True or False: Clients with acne need to follow regular skin care programs. - Answers True
True or False: To function effectively and provide good service, you must maintain a well-stocked and
organized treatment room. - Answers True
True or False: Professional movements during a man's facial should flow against the hair growth. -
Answers False
True or False: Massage and exfoliation are not recommended for dry skin. - Answers False
True or False: Black skin has a greater number of melanocytes than Caucasian skin. - Answers False
True or False: Massage should not be performed as part of back facials or body treatments. - Answers
True
True or False: As an esthetician, you should strive to attend at least one esthetics class or conference
every month. - Answers False
True or False: If the skin is dry and tight, extractions will not be effective and will damage the skin. -
Answers True
