Exam Questions and CORRECT Answers
The Devoted Health Guides... - CORRECT ANSWER - Consist of a team of clinical and
service professionals who work together for each of our members.
Which answer best describes the eligibility requirements for an individual to enroll a Devoted
Health Medicare Advantage plan? - CORRECT ANSWER - Live in the plan service area,
eligible for Part A and enrolled in Part B as of the plan start date, have a qualifying election
period and if a SNP they must have the special need associated with the plan
In what situation is an agent representing Devoted Health required to review the entire summary
of benefits during a compliant sales presentation to a prospect? - CORRECT ANSWER -
On every sales presentation.
True or False - A Devoted Health HMO or PPO MA only member may also have a stand alone
prescription drug plan - CORRECT ANSWER - False
What can Devoted Health members expect after enrollment? - CORRECT ANSWER -
Welcome text message, if the individual has transition needs a welcome call and a welcome kit
with a benefit guide. The ID card will be mailed separate.
Luis lives in Phoenix and receives full subsidy low income subsidy (LIS). He is reviewing
Devoted's MAPD options with his agent, Wayne. Which statement is most appropriate for
Wayne to make regarding Luis' options? - CORRECT ANSWER - Because Luis receives
the full low-income subsidy (LIS) from SSA or the Federal government, he would not be subject
to paying the premium on the Devoted Health Premium plan, and may suit his needs best.
What are Devoted Health's core ingredients? - CORRECT ANSWER - Newer MA plan,
tech platform, strong provider partnerships, Devoted Guides, Devoted Medical Group
Mrs. Davis is a Devoted Health HMO member and on March 21st calls Angie her Devoted sales
agent stating that she wants to switch her primary care physician (PCP). What can Angie tell