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C715 Chapter 9 Questions and Correct Answers/ Latest
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group
Ans: Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
formal group
Ans: A designated work group defined by an organization's structure.
informal group
Ans: A group that is neither formally structured nor organizationally
determined; such a group appears in response to the need for social contact.
social identity theory
Ans: Perspective that considers when and why individuals consider themselves
members of groups.
ingroup favoritism
Ans: Perspective in which we see members of our ingroup as better than other
people, and people not in our group as all the same.
Several characteristics make a social identity important to a person:
Ans: Not surprisingly, people who have the same values or characteristics as
other members of their organization have higher levels of group identification.
Similarity characteristic
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Ans: Demographic similarity can also lead to stronger identification for new
hires.
Distinctiveness characteristic
Ans: People are more likely to notice identities that show how they are
different from other groups.
Status characteristic
Ans: people use identities to define themselves and increase self-esteem.
Uncertainty reduction
Ans: Membership in a group also helps some people understand who they are
and how they fit into the world.
five-stage group-development model
Ans: The five distinct stages groups go through: forming, storming, norming,
performing, and adjourning.
forming stage
Ans: The first stage in group development, characterized by much uncertainty.
storming stage
Ans: The second stage in group development, characterized by intragroup
conflict.
norming stage
© 2025/ 2026 | ® All rights reserved
C715 Chapter 9 Questions and Correct Answers/ Latest
Update / Already Graded
group
Ans: Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
formal group
Ans: A designated work group defined by an organization's structure.
informal group
Ans: A group that is neither formally structured nor organizationally
determined; such a group appears in response to the need for social contact.
social identity theory
Ans: Perspective that considers when and why individuals consider themselves
members of groups.
ingroup favoritism
Ans: Perspective in which we see members of our ingroup as better than other
people, and people not in our group as all the same.
Several characteristics make a social identity important to a person:
Ans: Not surprisingly, people who have the same values or characteristics as
other members of their organization have higher levels of group identification.
Similarity characteristic
© 2025/ 2026 | ® All rights reserved
, 2 | Page
Ans: Demographic similarity can also lead to stronger identification for new
hires.
Distinctiveness characteristic
Ans: People are more likely to notice identities that show how they are
different from other groups.
Status characteristic
Ans: people use identities to define themselves and increase self-esteem.
Uncertainty reduction
Ans: Membership in a group also helps some people understand who they are
and how they fit into the world.
five-stage group-development model
Ans: The five distinct stages groups go through: forming, storming, norming,
performing, and adjourning.
forming stage
Ans: The first stage in group development, characterized by much uncertainty.
storming stage
Ans: The second stage in group development, characterized by intragroup
conflict.
norming stage
© 2025/ 2026 | ® All rights reserved
