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D072 Fundamentals for Success in Business Questions
and Correct Answers/ Latest Update / Already Graded
Ability
Ans: Possession of the means to do something
Active Listening
Ans: Giving the sender full, undisrupted attention with the intention of fully
receiving his or her message
Aggressive Communicator
Ans: Forceful communication style often carried out in a loud and hostile
manner
Assertive communicator
Ans: Productive communication style used by those who express their ideas
while listening attentively to others
Attraction-Selection-Attrition (A-S-A)
Ans: A theory holding that (1) Individuals are attracted to organization whose
members are similar to themselves in terms of personality, values, interests and
other attribute; (2) organizations are more likely to select those who possess
knowledge, skills, and abilities similar to the ones their existing members possess;
and (3) over time, those who do not fit in well are more likely to leave
Attrition
Ans: The unpredictable and uncontrollable but normal reduction of work force
due to resignations, retirement, sickness, or death
© 2025/ 2026 | ® All rights reserved
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Autocratic Style
Ans: Leadership style that keeps close control over subordinates and does not
seek much input from others
Barrier to Effective Communication
Ans: Factor that prevents the receiver from receiving and understanding the
message accurately
Behavioral Event Interviews
Ans: Guided interview questions where individuals describe their thoughts and
feelings during specific situations and a coach helps establish a development plan
Channel
Ans: Means of passing information from sender to recipient, such as via face-to-
face meeting or telephone calls
Code of Ethics
Ans: Guide that publicly sets out an organization's key values and ethical
obligations
Coercive power
Ans: Ability to take something away or punish someone for noncompliance
Communication
Ans: Sharing understanding and meanings via oral, nonverbal, and written forms
Communication Style
© 2025/ 2026 | ® All rights reserved
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Ans: Dominant way in which an individual interacts and exchanges information
with others
Consideration
Ans: The relationship oriented between behaviors of a leader
Corporate Culture
Ans: The attitudes, values, and standards of behavior that distinguishes one
organization form another
Corporate Social Responsibility (CSR)
Ans: Philosophy in which a company voluntarily engages in actions that benefit
society, be it economically, socially, politically, or environmentally
Cultutal Diversity
Ans: The existence of a variety of cultural or ethnic groups within a workplace
CVF Model
Ans: Framework for assessing organizational culture and organizational
dynamics
Design Thinking
Ans: A method of problem-solving strategy wherein the data collected are
expressed visually in order to create new strategies, ways, and methods to solve
problems, create opportunities or strengthen weaknesses
Effective Communication
© 2025/ 2026 | ® All rights reserved
D072 Fundamentals for Success in Business Questions
and Correct Answers/ Latest Update / Already Graded
Ability
Ans: Possession of the means to do something
Active Listening
Ans: Giving the sender full, undisrupted attention with the intention of fully
receiving his or her message
Aggressive Communicator
Ans: Forceful communication style often carried out in a loud and hostile
manner
Assertive communicator
Ans: Productive communication style used by those who express their ideas
while listening attentively to others
Attraction-Selection-Attrition (A-S-A)
Ans: A theory holding that (1) Individuals are attracted to organization whose
members are similar to themselves in terms of personality, values, interests and
other attribute; (2) organizations are more likely to select those who possess
knowledge, skills, and abilities similar to the ones their existing members possess;
and (3) over time, those who do not fit in well are more likely to leave
Attrition
Ans: The unpredictable and uncontrollable but normal reduction of work force
due to resignations, retirement, sickness, or death
© 2025/ 2026 | ® All rights reserved
, 2 | Page
Autocratic Style
Ans: Leadership style that keeps close control over subordinates and does not
seek much input from others
Barrier to Effective Communication
Ans: Factor that prevents the receiver from receiving and understanding the
message accurately
Behavioral Event Interviews
Ans: Guided interview questions where individuals describe their thoughts and
feelings during specific situations and a coach helps establish a development plan
Channel
Ans: Means of passing information from sender to recipient, such as via face-to-
face meeting or telephone calls
Code of Ethics
Ans: Guide that publicly sets out an organization's key values and ethical
obligations
Coercive power
Ans: Ability to take something away or punish someone for noncompliance
Communication
Ans: Sharing understanding and meanings via oral, nonverbal, and written forms
Communication Style
© 2025/ 2026 | ® All rights reserved
, 3 | Page
Ans: Dominant way in which an individual interacts and exchanges information
with others
Consideration
Ans: The relationship oriented between behaviors of a leader
Corporate Culture
Ans: The attitudes, values, and standards of behavior that distinguishes one
organization form another
Corporate Social Responsibility (CSR)
Ans: Philosophy in which a company voluntarily engages in actions that benefit
society, be it economically, socially, politically, or environmentally
Cultutal Diversity
Ans: The existence of a variety of cultural or ethnic groups within a workplace
CVF Model
Ans: Framework for assessing organizational culture and organizational
dynamics
Design Thinking
Ans: A method of problem-solving strategy wherein the data collected are
expressed visually in order to create new strategies, ways, and methods to solve
problems, create opportunities or strengthen weaknesses
Effective Communication
© 2025/ 2026 | ® All rights reserved
