C215 OA Exam Study Guide Questions and Answers.
Which definition used for quality evaluates how well a product performs its intended function? Fitness for use Support services Value for price paid Psychological criteria 2. Which total quality management (TQM) process was developed to stress management’s responsibility for quality? Statistical quality control charts Fitness quality for use 14 points for quality improvement Product design quality 3. Which total quality management (TQM) process consists of several published standards and guidelines? ISO 1400 ISO 9002
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