C715 Chapter 9 Questions With All Correct &
Verified Answers
group Correct answer-Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
formal group Correct answer-A designated work group defined by an organization's structure.
informal group Correct answer-A group that is neither formally structured nor organizationally
determined; such a group appears in response to the need for social contact.
social identity theory Correct answer-Perspective that considers when and why individuals
consider themselves members of groups.
ingroup favoritism Correct answer-Perspective in which we see members of our ingroup as better
than other people, and people not in our group as all the same.
Several characteristics make a social identity important to a person: Correct answer-Not
surprisingly, people who have the same values or characteristics as other members of their
organization have higher levels of group identification.
Similarity characteristic Correct answer-Demographic similarity can also lead to stronger
identification for new hires.
Distinctiveness characteristic Correct answer-People are more likely to notice identities that show
how they are different from other groups.
Status characteristic Correct answer-people use identities to define themselves and increase self-
esteem.
Uncertainty reduction Correct answer-Membership in a group also helps some people understand
who they are and how they fit into the world.
five-stage group-development model Correct answer-The five distinct stages groups go through:
forming, storming, norming, performing, and adjourning.
forming stage Correct answer-The first stage in group development, characterized by much
uncertainty.
storming stage Correct answer-The second stage in group development, characterized by
intragroup conflict.
norming stage Correct answer-The third stage in group development, characterized by close
relationships and cohesiveness.
performing stage Correct answer-The fourth stage in group development, during which the group
is fully functional.
adjourning stage Correct answer-The final stage in group development for temporary groups,
characterized by concern with wrapping up activities rather than task performance.
Verified Answers
group Correct answer-Two or more individuals, interacting and interdependent, who have come
together to achieve particular objectives.
formal group Correct answer-A designated work group defined by an organization's structure.
informal group Correct answer-A group that is neither formally structured nor organizationally
determined; such a group appears in response to the need for social contact.
social identity theory Correct answer-Perspective that considers when and why individuals
consider themselves members of groups.
ingroup favoritism Correct answer-Perspective in which we see members of our ingroup as better
than other people, and people not in our group as all the same.
Several characteristics make a social identity important to a person: Correct answer-Not
surprisingly, people who have the same values or characteristics as other members of their
organization have higher levels of group identification.
Similarity characteristic Correct answer-Demographic similarity can also lead to stronger
identification for new hires.
Distinctiveness characteristic Correct answer-People are more likely to notice identities that show
how they are different from other groups.
Status characteristic Correct answer-people use identities to define themselves and increase self-
esteem.
Uncertainty reduction Correct answer-Membership in a group also helps some people understand
who they are and how they fit into the world.
five-stage group-development model Correct answer-The five distinct stages groups go through:
forming, storming, norming, performing, and adjourning.
forming stage Correct answer-The first stage in group development, characterized by much
uncertainty.
storming stage Correct answer-The second stage in group development, characterized by
intragroup conflict.
norming stage Correct answer-The third stage in group development, characterized by close
relationships and cohesiveness.
performing stage Correct answer-The fourth stage in group development, during which the group
is fully functional.
adjourning stage Correct answer-The final stage in group development for temporary groups,
characterized by concern with wrapping up activities rather than task performance.
