Organizational Behavior - C715 Questions
With All Correct & Verified Answers
Employees A and B work together on the same project team. When the team faces a complex
problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that
the team can effectively influence its environment. Employee A tends to do well on jobs that are
routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Correct answer-Employee A exhibits negative core self evaluation, and employee B exhibits positive
core self evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting. Which
factors will influence Employee B's perception in this situation? Choose 1 answer Correct answer-
Situation, target, and perceiver
A person is broadminded, courageous, and forgiving. Which type of values are these? Choose 1
answer Correct answer-Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this? Choose 1 answer Correct answer-Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by
lower-order needs and higher-order needs?Choose 1 answer Correct answer-Maslow's Hierarchy
of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in
compensation. Manager A is upset by this relationship and is looking for a new job.Which theory
explains A's motivation to look for a new job Correct answer-Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week.
This production goal was higher than the employee had ever achieved during any week. The
manager gave the employee a tally sheet to mark after each assembly was completed.Considering
the goal-setting theory of motivation, the manager was counting on which factors to influence the
employee to achieve the production goal? Correct answer-Specificity and feedback
What defines a set of expected behavior patterns attributed to a person occupying a given position in
a social unit? Correct answer-Group role
Which type of group is defined by the organization's structure? Correct answer-Formal group
Management has noticed that the quality improvement work group is struggling because members
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness? Correct answer-Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head
informs the department staff of a new policy prohibiting the eating of food at the desk. Which type
of conflict resolution technique does this represent? Correct answer-Authoritative command
, What is an advantage of a cohesive group? Correct answer-When performance-related goals are
high, a cohesive group is more productive.
What is an advantage of a group that is not very cohesive? Correct answer-When performance
norms are low, productivity may be higher than in a cohesive group.
Which term describes the tendency for individuals to expend less effort when working collectively
than when working individually? Correct answer-Social loafing
What is a strength of group decision making? Correct answer-Increased diversity of views
Which statement is true about work teams? Correct answer-Members of the group generate
positive synergy through coordinated effort.
What type of team is formed when employees from about the same hierarchical level but from
different work areas come together to accomplish a task? Correct answer-Cross-functional team
What are primary factors that differentiate virtual teams from face-to-face teams? Correct answer-
Overcome time and space constraints and create limited social context
What is a characteristic of problem-solving teams that is different than cross-functional teams?
Correct answer-Problem-solving team members come from the same work unit.
A team was assigned a project. Halfway through the project it was obvious that the team was failing
to meet expectations. Management had made sure that individuals assigned to the team had good
interpersonal skills as well as good problem-solving and decision-making skills. However, they
overlooked other abilities of team members required for accomplishing the work. Correct answer-
Technical expertise
When organizing a team to develop a new quality control system, management wanted to assign
team members having characteristics common to effective teams .Which list specifies common
characteristics of effective teams? Correct answer-A manageable level of conflict, members who
are conscientious, and effective leadership
A company switched from assembly lines to self-managed work teams. What can team members do
to improve the synergy and success of their teams? Correct answer-Take action on problems as
individual members as well as in work teams
A company is changing their work organization from employees working individually to the use of
teams. Which reward system could be used to foster long-term team effectiveness? Correct
answer-Reward system that rewards both individual and group activity
Management is considering a reorganization of sales regions and plans to allow employees to live
and work in their respective sales territories throughout the United States. However, the vice
president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Correct answer-Virtual teams
What is the optimal method for maximizing team member participation in a global meeting?
Correct answer-Video conferencing technology
With All Correct & Verified Answers
Employees A and B work together on the same project team. When the team faces a complex
problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that
the team can effectively influence its environment. Employee A tends to do well on jobs that are
routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Correct answer-Employee A exhibits negative core self evaluation, and employee B exhibits positive
core self evaluation
Employee B was upset by Employee A's behavior at the department's planning meeting. Which
factors will influence Employee B's perception in this situation? Choose 1 answer Correct answer-
Situation, target, and perceiver
A person is broadminded, courageous, and forgiving. Which type of values are these? Choose 1
answer Correct answer-Instrumental values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this? Choose 1 answer Correct answer-Intrinsic reward
Which theory of motivation focuses on 5 levels of needs, and further separates those needs by
lower-order needs and higher-order needs?Choose 1 answer Correct answer-Maslow's Hierarchy
of Needs Theory
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in
compensation. Manager A is upset by this relationship and is looking for a new job.Which theory
explains A's motivation to look for a new job Correct answer-Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week.
This production goal was higher than the employee had ever achieved during any week. The
manager gave the employee a tally sheet to mark after each assembly was completed.Considering
the goal-setting theory of motivation, the manager was counting on which factors to influence the
employee to achieve the production goal? Correct answer-Specificity and feedback
What defines a set of expected behavior patterns attributed to a person occupying a given position in
a social unit? Correct answer-Group role
Which type of group is defined by the organization's structure? Correct answer-Formal group
Management has noticed that the quality improvement work group is struggling because members
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness? Correct answer-Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head
informs the department staff of a new policy prohibiting the eating of food at the desk. Which type
of conflict resolution technique does this represent? Correct answer-Authoritative command
, What is an advantage of a cohesive group? Correct answer-When performance-related goals are
high, a cohesive group is more productive.
What is an advantage of a group that is not very cohesive? Correct answer-When performance
norms are low, productivity may be higher than in a cohesive group.
Which term describes the tendency for individuals to expend less effort when working collectively
than when working individually? Correct answer-Social loafing
What is a strength of group decision making? Correct answer-Increased diversity of views
Which statement is true about work teams? Correct answer-Members of the group generate
positive synergy through coordinated effort.
What type of team is formed when employees from about the same hierarchical level but from
different work areas come together to accomplish a task? Correct answer-Cross-functional team
What are primary factors that differentiate virtual teams from face-to-face teams? Correct answer-
Overcome time and space constraints and create limited social context
What is a characteristic of problem-solving teams that is different than cross-functional teams?
Correct answer-Problem-solving team members come from the same work unit.
A team was assigned a project. Halfway through the project it was obvious that the team was failing
to meet expectations. Management had made sure that individuals assigned to the team had good
interpersonal skills as well as good problem-solving and decision-making skills. However, they
overlooked other abilities of team members required for accomplishing the work. Correct answer-
Technical expertise
When organizing a team to develop a new quality control system, management wanted to assign
team members having characteristics common to effective teams .Which list specifies common
characteristics of effective teams? Correct answer-A manageable level of conflict, members who
are conscientious, and effective leadership
A company switched from assembly lines to self-managed work teams. What can team members do
to improve the synergy and success of their teams? Correct answer-Take action on problems as
individual members as well as in work teams
A company is changing their work organization from employees working individually to the use of
teams. Which reward system could be used to foster long-term team effectiveness? Correct
answer-Reward system that rewards both individual and group activity
Management is considering a reorganization of sales regions and plans to allow employees to live
and work in their respective sales territories throughout the United States. However, the vice
president of sales wants the regionally-dispersed agents to participate in weekly sales meetings.
Correct answer-Virtual teams
What is the optimal method for maximizing team member participation in a global meeting?
Correct answer-Video conferencing technology
