CROWD MANAGEMENT QUESTIONS
WITH VERIFIED OPTIONS
During evacuation, communication problems... ANSW✅✅will exacerbate the situation
Facilitating Evacuation ANSW✅✅Do not withhold information
Must be a greater trust between authorities and the public
Wording of the warnings
Enhance cohesion - promote unity
Accommodating the public urge to help
Good crowd planning and management: ANSW✅✅improves the public's enjoyment of events and
encourages attendance
reduces crowd-related accidents, associated liability claims, and the possibility of more serious and
costly incidents.
Crowd management is the measures taken to... ANSW✅✅facilitate movement and enjoyment of
people.
To have an effective plan: ANSW✅✅facility management must be aware of the characteristics of
the audience attracted to a particular event and plan accordingly.
Patrons perception of the environment and various "sociological signals" they receive at an event
whether consciously or unconsciously can... ANSW✅✅escalate or de-escalate patron emotion and
influence their behavior.
Factors of crowd behavior ANSW✅✅General attitude of the facility staff
, Presence of interior and exterior security or law enforcement
Enforcement of rules
Timely communication of changes or delays in event programing
When people are informed of changes and delays and the reason for them
Pre-event and during the event, opportunities exist to ANSW✅✅educate the public on several
relevant topics associated with the event or actions to take in the event of emergencies.
Example: Parking and traffic control, Venue rules and prohibited actions, Location of medical
services, Location of concessions, Inclement weather plans, Evacuation plans or directions
Who can also play a significant role in public education and influencing crowd behavior?
ANSW✅✅The media
NFL Fan Behavior Policies ANSW✅✅Fans may be ejected
May have their tickets revoked
Can be arrested
Tattle text programs
Designated driver programs for intoxicated fans
Criminal Trespass ANSW✅✅Fans entering restricted areas may be subject to ejection or criminal
trespass
In some jurisdictions can be given jail time, fine or community service
WITH VERIFIED OPTIONS
During evacuation, communication problems... ANSW✅✅will exacerbate the situation
Facilitating Evacuation ANSW✅✅Do not withhold information
Must be a greater trust between authorities and the public
Wording of the warnings
Enhance cohesion - promote unity
Accommodating the public urge to help
Good crowd planning and management: ANSW✅✅improves the public's enjoyment of events and
encourages attendance
reduces crowd-related accidents, associated liability claims, and the possibility of more serious and
costly incidents.
Crowd management is the measures taken to... ANSW✅✅facilitate movement and enjoyment of
people.
To have an effective plan: ANSW✅✅facility management must be aware of the characteristics of
the audience attracted to a particular event and plan accordingly.
Patrons perception of the environment and various "sociological signals" they receive at an event
whether consciously or unconsciously can... ANSW✅✅escalate or de-escalate patron emotion and
influence their behavior.
Factors of crowd behavior ANSW✅✅General attitude of the facility staff
, Presence of interior and exterior security or law enforcement
Enforcement of rules
Timely communication of changes or delays in event programing
When people are informed of changes and delays and the reason for them
Pre-event and during the event, opportunities exist to ANSW✅✅educate the public on several
relevant topics associated with the event or actions to take in the event of emergencies.
Example: Parking and traffic control, Venue rules and prohibited actions, Location of medical
services, Location of concessions, Inclement weather plans, Evacuation plans or directions
Who can also play a significant role in public education and influencing crowd behavior?
ANSW✅✅The media
NFL Fan Behavior Policies ANSW✅✅Fans may be ejected
May have their tickets revoked
Can be arrested
Tattle text programs
Designated driver programs for intoxicated fans
Criminal Trespass ANSW✅✅Fans entering restricted areas may be subject to ejection or criminal
trespass
In some jurisdictions can be given jail time, fine or community service
