WGU C715 Practice Test Questions With All
Correct Answers
Employees A and B work together on the same project team. When the team faces a complex
problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that
the team can effectively influence its environment. Employee A tends to do well on jobs that are
routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?
A) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self
evaluation.
B) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self
evaluation.
C) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self
evaluation.
D) Employee A exhibits positive core self evaluation and employee B exhibits po Correct answer-B)
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self
evaluation.
Employee B was upset by Employees A's behavior at the department planning meeting, Which
factors will influence Employee B's perception in this situation?
A) Problem, Criteria, and Alternatives
B) Situation, target, and perceiver
C) Heredity, environment, perceiver
D) Stimulation, task, and skills Correct answer-B) situation, target, and perceiver
A person is broadminded courageous and forgiving. Which of the values are these?
A) Transitory values
B) Terminal values
C) Instrumental values
D) Determinate values Correct answer-C) Instrumental Values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this?
A) Affiliation reward
B) Intrinsic reward
C) Compensatory reward
D) Extrinsic reward Correct answer-B) Intrinsic reward
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in
compensation. Manager A is upset by the relationship and is looking for a new job. Which theory
explains A's motivation to look for a new job?
A) Inequity theory
B) Perceptual fairness theory
C) Perception theory
D) Equity theory Correct answer-D) Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week.
This production goal was higher than the employee had ever achieved during any week. The
, manager gave the employee a tally sheet to mark after each assembly was completed. Considering
the goal-setting theory of motivation, the manager was counting on which factors to influence the
employee to achieve the production goal?
A) Feedback and reflection
B) Challenge and power
C) Specificity and feedback
D) Challenge and direction Correct answer-C) Specificity and feedback
Which theory of motivation focuses on 5 levels of needs, and further separated those needs by
lower-order needs and higher-order needs?
A) Two-factor theory
B) McClelland's theory of needs
C) McGregors Theory X and Theory Y
D) Maslow's Heirarchy of needs theory Correct answer-D) Maslow's Heirarchy of needs theory
Which of the five-stage group development model is characterized by close relationships and
cohesiveness?
A) Norming
B) Performing
C) Forming
D) Storming Correct answer-A) Norming
What defines a set of expected behavior patterns attributed to a person occupying a given position in
a social unit?
A) Group conformity
B) Group role
C) Group Status
D) Group norm Correct answer-B) Group role
Which type of group is defined by the organizations structure?
A) Designated group
B) Formal group
C) Unified group
D) Informal Group Correct answer-B) Formal group
Management has noticed that the quality improvement work group is struggling because member's
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness?
A) Decrease the difficulty of becoming a group member
B) Physically isolate the group
C) Establish more rigid roles for group members
D) Make the group larger Correct answer-B) Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head
informs the department staff of a new policy prohibiting the eating of food at the desk. Which type
of conflict resolution technique does this represents?
A) Authoritative command
B) Altering the structural variables
C) Altering the human variable
D) Problem solving Correct answer-A) Authoritative command
Correct Answers
Employees A and B work together on the same project team. When the team faces a complex
problem, the team leader usually asks B to generate alternative solutions for the team to consider.
Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that
the team can effectively influence its environment. Employee A tends to do well on jobs that are
routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.
Which statement is correct?
A) Employee A exhibits positive core self evaluation, and employee B exhibits negative core self
evaluation.
B) Employee A exhibits negative core self evaluation, and employee B exhibits positive core self
evaluation.
C) Employee A exhibits negative core self evaluation, and employee B exhibits negative core self
evaluation.
D) Employee A exhibits positive core self evaluation and employee B exhibits po Correct answer-B)
Employee A exhibits negative core self evaluation, and employee B exhibits positive core self
evaluation.
Employee B was upset by Employees A's behavior at the department planning meeting, Which
factors will influence Employee B's perception in this situation?
A) Problem, Criteria, and Alternatives
B) Situation, target, and perceiver
C) Heredity, environment, perceiver
D) Stimulation, task, and skills Correct answer-B) situation, target, and perceiver
A person is broadminded courageous and forgiving. Which of the values are these?
A) Transitory values
B) Terminal values
C) Instrumental values
D) Determinate values Correct answer-C) Instrumental Values
An employee enjoys having a large span of responsibility and is motivated to do well because of
personal feelings. Which kind of reward is this?
A) Affiliation reward
B) Intrinsic reward
C) Compensatory reward
D) Extrinsic reward Correct answer-B) Intrinsic reward
Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation.
Manager B supervises 5 district units with 50 employees and also receives $100,000 in
compensation. Manager A is upset by the relationship and is looking for a new job. Which theory
explains A's motivation to look for a new job?
A) Inequity theory
B) Perceptual fairness theory
C) Perception theory
D) Equity theory Correct answer-D) Equity theory
A manager challenged an employee to produce an average of 24 assemblies each day for a week.
This production goal was higher than the employee had ever achieved during any week. The
, manager gave the employee a tally sheet to mark after each assembly was completed. Considering
the goal-setting theory of motivation, the manager was counting on which factors to influence the
employee to achieve the production goal?
A) Feedback and reflection
B) Challenge and power
C) Specificity and feedback
D) Challenge and direction Correct answer-C) Specificity and feedback
Which theory of motivation focuses on 5 levels of needs, and further separated those needs by
lower-order needs and higher-order needs?
A) Two-factor theory
B) McClelland's theory of needs
C) McGregors Theory X and Theory Y
D) Maslow's Heirarchy of needs theory Correct answer-D) Maslow's Heirarchy of needs theory
Which of the five-stage group development model is characterized by close relationships and
cohesiveness?
A) Norming
B) Performing
C) Forming
D) Storming Correct answer-A) Norming
What defines a set of expected behavior patterns attributed to a person occupying a given position in
a social unit?
A) Group conformity
B) Group role
C) Group Status
D) Group norm Correct answer-B) Group role
Which type of group is defined by the organizations structure?
A) Designated group
B) Formal group
C) Unified group
D) Informal Group Correct answer-B) Formal group
Management has noticed that the quality improvement work group is struggling because member's
seem to be working in different directions. Which suggested action can the company take to increase
group cohesiveness?
A) Decrease the difficulty of becoming a group member
B) Physically isolate the group
C) Establish more rigid roles for group members
D) Make the group larger Correct answer-B) Physically isolate the group
To resolve a conflict between the department staff and the janitorial staff, the department head
informs the department staff of a new policy prohibiting the eating of food at the desk. Which type
of conflict resolution technique does this represents?
A) Authoritative command
B) Altering the structural variables
C) Altering the human variable
D) Problem solving Correct answer-A) Authoritative command
