HRIR 3450 - CHAPTER 9 EXAM
QUESTIONS WITH CORRECT
DETAILED ANSWERS
What are the most common forms of assistance (if parties cannot agree on the terms of
an agreement) - Answer-Conciliation and mediation
Involve a neutral third party attempting to aid in reaching a settlement on outstanding
contract issues that are preventing a conclusion to the bargaining process
Contract Dispute Resolution Policy Issues - Answer-What form(s) of third-party
assistance are made available?
What is the role of the assistance provider?
Is third-party assistance required before a strike or lockout?
How long must the parties wait after conciliation or mediation before a strike or lockout?
Difference between a one stage and a two stage conciliation process - Answer-Once
stage involves either a conciliation officer or a conciliation board
Two stage involves conciliation officer and then a conciliation board if no settlement is
reached with the conciliation officer
Conciliation officers - Answer-Government ministry employees who attempt to assist the
parties to reach an agreement on the unresolved issues in collective bargaining
Function as facilitators - they do not have any authority over the parties and do not
make recommendations regarding the terms of the distpute
Conciliation Board - Answer-Consists of a union nominee, an employer nominee and a
neutral chairperson selected by the parties nominees.
The board hears the bargaining positions of the parties on unresolved items to be dealt
with in collective bargaining and then makes recommendations for a settlement
Recommendations are not binding
Cooling off period - Answer-The time the parties must wait after conciliation before they
can strike or lockout
, Ranges from 7 - 21 days
No board report - Answer-Confirms that a conciliation board will not be appointed and
begins the countdown to when a strike or a lockout may commence
There is no empirical evidence that... - Answer-The conciliation reduces the overall
incidence of strikes
A conciliation board has the same potential advantages as a.. - Answer-Conciliation
officer
However, the extent to which conciliation board reports actually have any effect is
difficult to determine.
Mediators - Answer-Attempt to assist the parties by actively engaging in union
management negotiations and introducing possible alternatives in contract proposals to
facilitate a settlement on outstanding bargaining issues
How may a mediator help resolve a dispute? - Answer-Typically play a more active role
i negotiations
He or she might help each side understand the other's position.
Where the parties are hostile, the mediator might encourage them to focus on the
issues and separate them if necessary.
The mediator could repackage proposals or come up with new compromises the parties
have not previously considered.
Most importantly, the mediator might make proposals allowing negotiators to back away
from a previous position without losing face.
Mediators may suggest compromise terms or even privately voice an opinion to one of
the parties on their position
Fact finding - Answer-Is a process found in SOME private and public sector relations
statues.
A fact finder is an individual who investigates the issues and reports to the minister
Arbitration - Answer-A dispute resolution method in which management and union
representatives present evidence and arguments to a neutral third party.
Makes a final and binding decisions establishing the terms of the collective agreement
after hearing the parties.
QUESTIONS WITH CORRECT
DETAILED ANSWERS
What are the most common forms of assistance (if parties cannot agree on the terms of
an agreement) - Answer-Conciliation and mediation
Involve a neutral third party attempting to aid in reaching a settlement on outstanding
contract issues that are preventing a conclusion to the bargaining process
Contract Dispute Resolution Policy Issues - Answer-What form(s) of third-party
assistance are made available?
What is the role of the assistance provider?
Is third-party assistance required before a strike or lockout?
How long must the parties wait after conciliation or mediation before a strike or lockout?
Difference between a one stage and a two stage conciliation process - Answer-Once
stage involves either a conciliation officer or a conciliation board
Two stage involves conciliation officer and then a conciliation board if no settlement is
reached with the conciliation officer
Conciliation officers - Answer-Government ministry employees who attempt to assist the
parties to reach an agreement on the unresolved issues in collective bargaining
Function as facilitators - they do not have any authority over the parties and do not
make recommendations regarding the terms of the distpute
Conciliation Board - Answer-Consists of a union nominee, an employer nominee and a
neutral chairperson selected by the parties nominees.
The board hears the bargaining positions of the parties on unresolved items to be dealt
with in collective bargaining and then makes recommendations for a settlement
Recommendations are not binding
Cooling off period - Answer-The time the parties must wait after conciliation before they
can strike or lockout
, Ranges from 7 - 21 days
No board report - Answer-Confirms that a conciliation board will not be appointed and
begins the countdown to when a strike or a lockout may commence
There is no empirical evidence that... - Answer-The conciliation reduces the overall
incidence of strikes
A conciliation board has the same potential advantages as a.. - Answer-Conciliation
officer
However, the extent to which conciliation board reports actually have any effect is
difficult to determine.
Mediators - Answer-Attempt to assist the parties by actively engaging in union
management negotiations and introducing possible alternatives in contract proposals to
facilitate a settlement on outstanding bargaining issues
How may a mediator help resolve a dispute? - Answer-Typically play a more active role
i negotiations
He or she might help each side understand the other's position.
Where the parties are hostile, the mediator might encourage them to focus on the
issues and separate them if necessary.
The mediator could repackage proposals or come up with new compromises the parties
have not previously considered.
Most importantly, the mediator might make proposals allowing negotiators to back away
from a previous position without losing face.
Mediators may suggest compromise terms or even privately voice an opinion to one of
the parties on their position
Fact finding - Answer-Is a process found in SOME private and public sector relations
statues.
A fact finder is an individual who investigates the issues and reports to the minister
Arbitration - Answer-A dispute resolution method in which management and union
representatives present evidence and arguments to a neutral third party.
Makes a final and binding decisions establishing the terms of the collective agreement
after hearing the parties.
