Disney Security Study Guide / Comprehensive –
Expert Strategies, Review of Key Quizzes, and
Practice Questions for Guaranteed Success
Terms in this set (120)
The security professional has Controlling access
an obligation to maintain a
safe and secure workplace
Patrolling effectively
through
Following upon reports
The security professional is Body language, spoken language costume, uniform, the
expected to present a Disney look
professional image through
the use of:
What is an example of a Patrol Diligently
security professional's
ethical behavior?
How can you combat fatigue Varying your route, include physical activity, talk to others
during shift work? during patrol
the definition of patrol is: To move about an area to provide protection and conduct
observation
The four elements of the Mitigate, observe, evaluate, engage
primary approach to
patrolling are:
What are examples of Bag check
mitigation at WDW?
Yellow
Using the awareness
spectrum, which condition is
the best to stay in?
, Elements common to all Be visible, know your area, recognize, report, follow up on
patrols at WDW are: unsafe conditions
Which of the Disney four safety
keys hold the highest priority
When dealing with a Listen, Apologize, Solve, Thank
difficult guest a useful
technique to use is the
LAST method. What does
LAST stand for?
Our common goal with law promote personal safety, prevent crime, maintain order
enforcement agencies is to:
During a fire, our we conduct crowd control and keep cast, guest and media from
relationship with the fire the area
dept. is best served when:
Our protocol on call for assistance immediately and perform first aid within
cooperating with training
EMT/Paramedics allows
the security professional
to:
when dealing with members direct to media relations
of the media it is best to:
Our perception is influenced Physical, Environmental, learned
by three elements:
The five steps of effective Empathy, rapport, influence, behavioral change, active
listening and communication listening
are:
The goal of effective Resolve a problem through behavioral change
listening and
Expert Strategies, Review of Key Quizzes, and
Practice Questions for Guaranteed Success
Terms in this set (120)
The security professional has Controlling access
an obligation to maintain a
safe and secure workplace
Patrolling effectively
through
Following upon reports
The security professional is Body language, spoken language costume, uniform, the
expected to present a Disney look
professional image through
the use of:
What is an example of a Patrol Diligently
security professional's
ethical behavior?
How can you combat fatigue Varying your route, include physical activity, talk to others
during shift work? during patrol
the definition of patrol is: To move about an area to provide protection and conduct
observation
The four elements of the Mitigate, observe, evaluate, engage
primary approach to
patrolling are:
What are examples of Bag check
mitigation at WDW?
Yellow
Using the awareness
spectrum, which condition is
the best to stay in?
, Elements common to all Be visible, know your area, recognize, report, follow up on
patrols at WDW are: unsafe conditions
Which of the Disney four safety
keys hold the highest priority
When dealing with a Listen, Apologize, Solve, Thank
difficult guest a useful
technique to use is the
LAST method. What does
LAST stand for?
Our common goal with law promote personal safety, prevent crime, maintain order
enforcement agencies is to:
During a fire, our we conduct crowd control and keep cast, guest and media from
relationship with the fire the area
dept. is best served when:
Our protocol on call for assistance immediately and perform first aid within
cooperating with training
EMT/Paramedics allows
the security professional
to:
when dealing with members direct to media relations
of the media it is best to:
Our perception is influenced Physical, Environmental, learned
by three elements:
The five steps of effective Empathy, rapport, influence, behavioral change, active
listening and communication listening
are:
The goal of effective Resolve a problem through behavioral change
listening and
