Chick-fil-A Certified Trainer Knowledge
Test 2025/2026 Exam Questions and
Answers | A+ Score Assured
how is a team member apron related to food safety? - 🧠ANSWER ✔✔*team
member should avoid touching apron while working with food
*team member should not let soiled apron touch clean dishes
*cooked/ready-to-eat food should not come in contact with soiled apron
*a loose apron could come in contact with food, and this should be avoided
which of the following statements can correctly be made about team
member fingernails? - 🧠ANSWER ✔✔*fingernails must not extend beyond
fingertips
*false fingernails are not allowed in resturant
*fingernail polish is acceptable only in guest service areas and must be a
solid color
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,-Which of the following statements correctly describes preparing to brew
tea? - 🧠ANSWER ✔✔*place clean, dry 22 qt container onto brewer base in
preparation for brewing tea
- team member should remove from refrigerator only amount of ingredients
that can be prepared/assembled within - 🧠ANSWER ✔✔30 min
What is create raving fans? - 🧠ANSWER ✔✔both a & b- Chick-fil-A's
business strategy, practives and principles utilized by truett cathy for more
than 65 years
-Which of the following statements can correctly be made about Icedream
mix? - 🧠ANSWER ✔✔*Pouches of Icedream mix must be chilled for a
minimum of 48 hours before use
*Each pouch of Icedream must be shaken before opening it
Shelf life for ingredients and holding time for finished products have been
carefully calculated to ensure that guests receive fresh, safe food, so Team
Member should always observe these guidelines completely. - 🧠ANSWER
✔✔true
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,-Which of the following is something Team Member should never do with
towels? (Select all that apply.) - 🧠ANSWER ✔✔*Never place towels
saturated with dirt or oil into sanitizer bucket
*Never use a dripping towel -- wring it out first
*Never use disposable towels designated for Restrooms in any other part
of Restaurant
*Never re-use towels that have been used on a contaminated surface for
other tasks
If guest seeks nutritional information, what resources can Team Member
suggest? - 🧠ANSWER ✔✔* D. all of the above
A. POS printout
B. Printed copy of Chick-fil-A Nutritional Guide
C.Nutritional information available on Chick-fil-A One app
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, - Chick-fil-A's approach to cleaning is _____. - 🧠ANSWER ✔✔Do it right
and do it regularly
When you realize that guest has arrived at Restaurant to pick up a mobile
order, which of the following questions is appropriate? (Select all that
apply.) - 🧠ANSWER ✔✔*"Have you already checked in on the Chick-fil-A
One app? & *"What is the name on your order?"
- When deciding how to best serve guests, Team Member can observe
personal circumstances such as ____. (Select all that apply.) - 🧠ANSWER
✔✔*A Is guest carrying a heavy purse or briefcase?
*B Is guest with several small children?
*C Is guest juggling a large package?
*D Is guest walking with a cane?
All breaded chicken contains _____. - 🧠ANSWER ✔✔both milk and eggs
Which of the following is an example of an effective (approved) hair
restraint? - 🧠ANSWER ✔✔A. Hairnet
B. Visor or hat from TeamStyle collection
C. Chick-fil-A Chef hat
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
Test 2025/2026 Exam Questions and
Answers | A+ Score Assured
how is a team member apron related to food safety? - 🧠ANSWER ✔✔*team
member should avoid touching apron while working with food
*team member should not let soiled apron touch clean dishes
*cooked/ready-to-eat food should not come in contact with soiled apron
*a loose apron could come in contact with food, and this should be avoided
which of the following statements can correctly be made about team
member fingernails? - 🧠ANSWER ✔✔*fingernails must not extend beyond
fingertips
*false fingernails are not allowed in resturant
*fingernail polish is acceptable only in guest service areas and must be a
solid color
1
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,-Which of the following statements correctly describes preparing to brew
tea? - 🧠ANSWER ✔✔*place clean, dry 22 qt container onto brewer base in
preparation for brewing tea
- team member should remove from refrigerator only amount of ingredients
that can be prepared/assembled within - 🧠ANSWER ✔✔30 min
What is create raving fans? - 🧠ANSWER ✔✔both a & b- Chick-fil-A's
business strategy, practives and principles utilized by truett cathy for more
than 65 years
-Which of the following statements can correctly be made about Icedream
mix? - 🧠ANSWER ✔✔*Pouches of Icedream mix must be chilled for a
minimum of 48 hours before use
*Each pouch of Icedream must be shaken before opening it
Shelf life for ingredients and holding time for finished products have been
carefully calculated to ensure that guests receive fresh, safe food, so Team
Member should always observe these guidelines completely. - 🧠ANSWER
✔✔true
2
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
,-Which of the following is something Team Member should never do with
towels? (Select all that apply.) - 🧠ANSWER ✔✔*Never place towels
saturated with dirt or oil into sanitizer bucket
*Never use a dripping towel -- wring it out first
*Never use disposable towels designated for Restrooms in any other part
of Restaurant
*Never re-use towels that have been used on a contaminated surface for
other tasks
If guest seeks nutritional information, what resources can Team Member
suggest? - 🧠ANSWER ✔✔* D. all of the above
A. POS printout
B. Printed copy of Chick-fil-A Nutritional Guide
C.Nutritional information available on Chick-fil-A One app
3
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
, - Chick-fil-A's approach to cleaning is _____. - 🧠ANSWER ✔✔Do it right
and do it regularly
When you realize that guest has arrived at Restaurant to pick up a mobile
order, which of the following questions is appropriate? (Select all that
apply.) - 🧠ANSWER ✔✔*"Have you already checked in on the Chick-fil-A
One app? & *"What is the name on your order?"
- When deciding how to best serve guests, Team Member can observe
personal circumstances such as ____. (Select all that apply.) - 🧠ANSWER
✔✔*A Is guest carrying a heavy purse or briefcase?
*B Is guest with several small children?
*C Is guest juggling a large package?
*D Is guest walking with a cane?
All breaded chicken contains _____. - 🧠ANSWER ✔✔both milk and eggs
Which of the following is an example of an effective (approved) hair
restraint? - 🧠ANSWER ✔✔A. Hairnet
B. Visor or hat from TeamStyle collection
C. Chick-fil-A Chef hat
4
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
STATEMENT. ALL RIGHTS RESERVED
