Administrative Health Assistant (NRCAHA)
Chapter 1 correctly answered to pass
1. B: First Class Mail The postage class most used in the medical oflce is:
A: Priority mail
B: First class mail
C: Second class
mail D: Third class
mail
2. D: Have a fo- Statt meetings should be used to do all of the following EXCEPT:
rum to A: Share information about changes in oflce practice or
discuss procedures B: Discuss ways to improve patient satisfaction
employee C: Encourage statt to take advantage of opportunities to improve
com- plaints skills D: Have a forum to discuss employee complaints
When supplies which have been newly ordered arrive in the oflce, they
3. B: Checked should be: A: Kept in the reception area until there is time to put them
against the away
pack- ing slip B: Checked against the packing slip to make sure that everything that
to make sure has been ordered has arrived
that every- C: Put in front of the supplies already in the storage area
thing that has
been ordered has D: All of the above
arrived
4. A: Mouse The device that allows the computer operator to manipulate the cursor
without using the arrow keys is the:
A: Mouse
B: Graphic user
interface C: Modem
D: Monitor
5. D: software
Applications
1/
23
,Administrative Health Assistant (NRCAHA)
Chapter 1 correctly answered to pass
The programs that
allow the computer
operator to perform
various tasks are: A:
Microcomputer
chips
B
:
M
o
t
h
e
r
b
o
a
r
d
s
C
:
C
P
U
'
s
D: Applications Software
2/
23
, Administrative Health Assistant (NRCAHA)
Chapter 1 correctly answered to pass
6. D: Data When an insurance claim is filed electronically, the protocol used is called
Inter- electron- ic:
change A: Transaction
B: Payment
C: Filing
D: Data Interchange
The purpose of infection control systems is to:
7. C: Prevent
the
spread of disease A: Comply with state regulations
B: Determine how disease is
transmitted C: Prevent the spread
of disease
D: Maintain a high level of cleanliness
8. B: Calibration The process of testing and adjustment of test equipment is known as:
A: Control
B:
Calibration
C:
Verification
D:
Precision
9. C: Sterile Infection control is a term that is applied
proce- dures to: A: Wound cleaning
and tech- B: Hand cleaning
niques C: Sterile procedures and
techniques D: Environmental
control
3/
23
Chapter 1 correctly answered to pass
1. B: First Class Mail The postage class most used in the medical oflce is:
A: Priority mail
B: First class mail
C: Second class
mail D: Third class
2. D: Have a fo- Statt meetings should be used to do all of the following EXCEPT:
rum to A: Share information about changes in oflce practice or
discuss procedures B: Discuss ways to improve patient satisfaction
employee C: Encourage statt to take advantage of opportunities to improve
com- plaints skills D: Have a forum to discuss employee complaints
When supplies which have been newly ordered arrive in the oflce, they
3. B: Checked should be: A: Kept in the reception area until there is time to put them
against the away
pack- ing slip B: Checked against the packing slip to make sure that everything that
to make sure has been ordered has arrived
that every- C: Put in front of the supplies already in the storage area
thing that has
been ordered has D: All of the above
arrived
4. A: Mouse The device that allows the computer operator to manipulate the cursor
without using the arrow keys is the:
A: Mouse
B: Graphic user
interface C: Modem
D: Monitor
5. D: software
Applications
1/
23
,Administrative Health Assistant (NRCAHA)
Chapter 1 correctly answered to pass
The programs that
allow the computer
operator to perform
various tasks are: A:
Microcomputer
chips
B
:
M
o
t
h
e
r
b
o
a
r
d
s
C
:
C
P
U
'
s
D: Applications Software
2/
23
, Administrative Health Assistant (NRCAHA)
Chapter 1 correctly answered to pass
6. D: Data When an insurance claim is filed electronically, the protocol used is called
Inter- electron- ic:
change A: Transaction
B: Payment
C: Filing
D: Data Interchange
The purpose of infection control systems is to:
7. C: Prevent
the
spread of disease A: Comply with state regulations
B: Determine how disease is
transmitted C: Prevent the spread
of disease
D: Maintain a high level of cleanliness
8. B: Calibration The process of testing and adjustment of test equipment is known as:
A: Control
B:
Calibration
C:
Verification
D:
Precision
9. C: Sterile Infection control is a term that is applied
proce- dures to: A: Wound cleaning
and tech- B: Hand cleaning
niques C: Sterile procedures and
techniques D: Environmental
control
3/
23
