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MKTG 3340 TEST 1 OROSY TERMS QUESTIONS WITH COMPLETE ANSWERS

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MKTG 3340 Test 1. It includes definitions and explanations of foundational topics such as customer insights, SWOT analysis, marketing research, consumer buyer behavior, segmentation strategies (geographic, demographic, psychographic, behavioral), market positioning, marketing mix, BCG Growth-Share Matrix, and customer relationship management (CRM). The material is structured as concise term–definition pairs, making it a practical tool for studying and memorizing essential concepts in marketing.

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Fresh marketing information based understandings of customers and the marketplace
that become the basis for creating customer value, engagement, and relationships


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Customer insights

,Taking aggressive actions to affect forces in the environment


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Proactive response




strengths, weaknesses, opportunities, threats to a company


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SWOT analysis




The tendency to remember good points on brands they like


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Selective retention




The systematic design, collection, analysis, and reporting of data relevant to a company's
specific marketing situation


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, Marketing research




The process of building and maintaining a strategic fit between company
goals/capabilities and the changing market opportunities


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Strategic planning




Gathering primary data by asking questions to subjects


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Survey Research




A person's consistent evaluations or tendencies toward an idea/product


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Attitude




A process by which companies create value for customers and build strong relationships
in order to capture value from customers

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