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MKTG 3340 EXAM 1 QUESTIONS WITH COMPLETE ANSWERS

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MKTG 3340 EXAM 1 QUESTIONS WITH COMPLETE ANSWERS

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what are disadvantages of secondary data


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can be biased, no longer relevant, outdated, may not be exactly what you
need, may not be available, may not be accurate, available to competitors

,what is post purchase evaluation?


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used to reduce cognitive dissonance (post purchase anxiety)




what is consideration set?


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group of brands that a consumer would consider acceptable from among all
the brands they know of




what are the 2 goals of marketing?


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1. discover (assess) the needs and wants of prospective customers
2. satisfy these needs & wants through EXCHANGE (each are better off after
exchange)




what is diversification analysis?


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, helps a firm search for growth & consolidation opportunities among current &
new markets as well as current & new products




what are barriers to entry?


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business practices that make it difficult for new firms to enter the market




what is customer value proposition?


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what are we promising the customer? what is their benefit?




BCG Growth-Share Matrix: star


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- star: market leaders, fast growing, require investments; high market growth
rate & high relative market share




what are tech trends?

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- smart home tech
- privacy backlash
- advances in nanotech
- cloud wars




what is alternative evaluation


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determine objective (fact) & subjective (opinion) evaluative criteria & attempt
to influence consumers to show greater interest; alter beliefs about brand,
competitors brands, attach more importance to those which brand excels




what is selling concept?


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shove ads down consumers throats & hope they will eventually buy it;
commonly used for unsold goods




what is market penetration strategy


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