1|Page
CLEET CERTIFICATION PHASE 1 NEWEST 2025
ACTUAL EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |A+
GRADED
What could happen to you if you are convicted of impersonating
a police officer? - ANSWER-All of the above. (You could be
fined, you could be imprisoned, you could lose your license.)
Who do security guards represent? - ANSWER-Their employer
and their employer's clients.
Public relations skills help you to effectively perform those
duties which involve: - ANSWER-Other people.
Which of the following is a true statement about a security
guard's relationship to the public or client employees? -
ANSWER-Security officers enforce the client's rules, policies,
and procedures.
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Which of the following actions demonstrates good public
relations? - ANSWER-Enforcing all rules, policies, and
procedures without expressing personal opinions or
disagreement.
Is rolling up a long sleeved shirt an acceptable adjustment to a
uniform if not authorized? - ANSWER-No.
Maintaining a good physical appearance means; - ANSWER-
Being well groomed.
Maintaining a professional work area means: - ANSWER-
Keeping desks and counters clean and organized.
How should you respond to people who try to use their
friendship with you? - ANSWER-Be fair.
Which of the following words does NOT describe a guideline
for communicating with people? - ANSWER-Aggressive.
How should you speak to communicate across language
barriers? - ANSWER-Clearly and slowly.
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Which of the following words does NOT represent a guideline
for communicating across language barriers? - ANSWER-Shout.
How can you maintain your professionalism when
communicating with the media? - ANSWER-Be pleasant at all
times.
What is the proper response to a request to answer questions
from the media? - ANSWER-Refer media representatives to
your supervisor.
In addition to being understanding when making a court
appearance, you should also be: - ANSWER-Yourself.
What is one way of maintaining your credibility during a court
appearance? - ANSWER-Project a professional image.
When finishing an emergency call, should you hang up the
telephone first? - ANSWER-No.
CLEET CERTIFICATION PHASE 1 NEWEST 2025
ACTUAL EXAM QUESTIONS AND CORRECT
DETAILED ANSWERS (VERIFIED ANSWERS) |A+
GRADED
What could happen to you if you are convicted of impersonating
a police officer? - ANSWER-All of the above. (You could be
fined, you could be imprisoned, you could lose your license.)
Who do security guards represent? - ANSWER-Their employer
and their employer's clients.
Public relations skills help you to effectively perform those
duties which involve: - ANSWER-Other people.
Which of the following is a true statement about a security
guard's relationship to the public or client employees? -
ANSWER-Security officers enforce the client's rules, policies,
and procedures.
,2|Page
Which of the following actions demonstrates good public
relations? - ANSWER-Enforcing all rules, policies, and
procedures without expressing personal opinions or
disagreement.
Is rolling up a long sleeved shirt an acceptable adjustment to a
uniform if not authorized? - ANSWER-No.
Maintaining a good physical appearance means; - ANSWER-
Being well groomed.
Maintaining a professional work area means: - ANSWER-
Keeping desks and counters clean and organized.
How should you respond to people who try to use their
friendship with you? - ANSWER-Be fair.
Which of the following words does NOT describe a guideline
for communicating with people? - ANSWER-Aggressive.
How should you speak to communicate across language
barriers? - ANSWER-Clearly and slowly.
, 3|Page
Which of the following words does NOT represent a guideline
for communicating across language barriers? - ANSWER-Shout.
How can you maintain your professionalism when
communicating with the media? - ANSWER-Be pleasant at all
times.
What is the proper response to a request to answer questions
from the media? - ANSWER-Refer media representatives to
your supervisor.
In addition to being understanding when making a court
appearance, you should also be: - ANSWER-Yourself.
What is one way of maintaining your credibility during a court
appearance? - ANSWER-Project a professional image.
When finishing an emergency call, should you hang up the
telephone first? - ANSWER-No.
