CPHRM Review Questions with answers
What is the ultimate goal of Enterprise Risk Management? - -Optimize risk financing
and mitigation strategies
-True/False: ERM's goal is to develop highly-specialized functional silos to manage
specific risks - -False
-For a risk management program to be effective, it needs: - -1. Organizational
Commitment
2. Visibility and access
3. Physician acceptance or understanding
-True/False: Complete authority is not a necessary element of a risk management
program. - -True
-The risk management professional must work closely with the media for which of
the following responses:
1. protect a celebrity's identity
2. protect divulging the truth
3. protect the confidentiality of a situation
4. protect the identify of a patient in protective custody - -1, 3, and 4 only
-To have a successful quality improvement process, a risk mgmt. program must
have which of the following?
1. Autocratic management style
2. Interactive multidisciplinary teams
3. A mindset that most problems are caused by process
4. Full support of senior management - -2, 3, and 4 only
-True/False: Risk Management programs with autocratic management styles have a
successful quality improvement process. - -False
-Ultimately, the accountability for the risk management program belongs to the: - -
Board
-When a FDA inspector comes to a facility, the risk manager should:
1. Accompany the inspector
2. Not keep a log of the visit
3. Tell no one the inspector is in the facility
4. Ask to see the inspector's credentials - -1 and 4 only
-Generally, an incident is defined as: - -Any happening which is not consistent with
the routine delivery of care or operation of the organization
-True/False: An adverse event, undesired effect, or injury is not required for an
incident to occur. - -True
What is the ultimate goal of Enterprise Risk Management? - -Optimize risk financing
and mitigation strategies
-True/False: ERM's goal is to develop highly-specialized functional silos to manage
specific risks - -False
-For a risk management program to be effective, it needs: - -1. Organizational
Commitment
2. Visibility and access
3. Physician acceptance or understanding
-True/False: Complete authority is not a necessary element of a risk management
program. - -True
-The risk management professional must work closely with the media for which of
the following responses:
1. protect a celebrity's identity
2. protect divulging the truth
3. protect the confidentiality of a situation
4. protect the identify of a patient in protective custody - -1, 3, and 4 only
-To have a successful quality improvement process, a risk mgmt. program must
have which of the following?
1. Autocratic management style
2. Interactive multidisciplinary teams
3. A mindset that most problems are caused by process
4. Full support of senior management - -2, 3, and 4 only
-True/False: Risk Management programs with autocratic management styles have a
successful quality improvement process. - -False
-Ultimately, the accountability for the risk management program belongs to the: - -
Board
-When a FDA inspector comes to a facility, the risk manager should:
1. Accompany the inspector
2. Not keep a log of the visit
3. Tell no one the inspector is in the facility
4. Ask to see the inspector's credentials - -1 and 4 only
-Generally, an incident is defined as: - -Any happening which is not consistent with
the routine delivery of care or operation of the organization
-True/False: An adverse event, undesired effect, or injury is not required for an
incident to occur. - -True
