UPDATED ACTUAL Exam Questions and
CORRECT Answers
How has SCM found it place among the hot strategic issues of the day? - CORRECT
ANSWER - 1.) Meet the needs of demanding customers worldwide.
2.) Build unique competencies to fend off fierce rivals
3.) Span the globe to acquire the best resources, and
4.) Do all of these efficiently.
The new environment dictate two rules - CORRECT ANSWER - 1.) Everything happens
faster,
2.) Anything that can be done will be done, if not by you, then by someone else, somewhere.
Two objectives that led the decision to vertically integrate - CORRECT ANSWER - 1.)
The desire to reduce costs and
2.) The desire to increase control
The theoretical benefits of vertical integration almost never emerged. - CORRECT
ANSWER - 1. Decreased competitiveness was attributed to the vertical integration
strategies undertaken to improve performance.
2. Diluted managerial focus
3. Increased bureaucracy
4. Inertia increased costs and decreased control.
Relationship integration via collaborative buyer - CORRECT ANSWER - Supplier
alliance was born
Environmental scanning - CORRECT ANSWER - The acquisition and use of information
about events, trends, and relationships in an organization's internal and external environments.
, Scanning can be passive or active,. Scanning becomes a primary mode of organizational
learning. Proactive scanner use insight gained to avoid surprises, identify opportunities and
threats, and improve both tactical and strategic decision making.
Scanning systems pursue the following objectives: - CORRECT ANSWER - 1. Detect
important cultural, economic, legal, political, social, and technological events and trends.
2. Help managers accurately and objectively understand the company's strengths and
weaknesses.
3. Identify and define potential opportunities and threats implied by identified events and trends
4. Provide a common and correct perception for tactical and strategic planning.
5. Promote an adaptable, forward-looking mind-set among managers and employees.
A critical step in the analysis is to organize the findings in a way that communicates a compelling
story - CORRECT ANSWER - For this reason, SWOT (strengths, weaknesses,
opportunities, and threats) analysis often accompanies scanning efforts.q
Issue - Competitive Pressure - CORRECT ANSWER - - Must reduce costs relentlessly
- Must seek innovation and non-imitable products / processes
- Must create switching costs via relationship
Issue - Corporate Social Responsibility - CORRECT ANSWER - - Must understand how
customers define "good" or ethical business practice
- Must understand global social norms and track working conditions in SC
- Must develop, implement, and communicate company codes of conduct
Issue - Customer Expectations - CORRECT ANSWER - - Must get into the minds of
downstream customers
- Must realize that the best way to adapt to the future is to create it
- Must build learning organization that thrives on continuous improvement