SSDA Exam 421 Study Guide Complete
Solutions
Oversized price - ANSWER-Measures over 108 inches but not more than 130 inches
in combined length and girth and applies to standard post
Balloon Price - ANSWER-Applies to standard post parcels and priority mail
addressed for delivery zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108
inches) in combined length and girth
Dimensional Weight Pricing - ANSWER-Applies to priority mail packages shipped to
zones 5-8 that exceeds one cubic foot (1,728 cubic inches)
PS Form 153 - ANSWER-Signature Confirmation
PS Form 3813 (black) - ANSWER-Domestic insured Mail Receipt--items insured for
$200 or less
PS Form 3813-P (Blue) - ANSWER-Domestic Insured Mail Receipt--items insured
for $200 or more
PS Form 3849 - ANSWER-Sorry we missed you or notice left
PS Form 3800 (Green) - ANSWER-Certified Mail--provides mailing receipt with a
unique identifier number with proof of mailing and date & time the item was delivered
or delivery was attempted
PS Form 3877 - ANSWER-Firm mailing book for accountable Mail--provides to
record multiple mailings for a single transaction
Registered Mail - ANSWER-Most secure service that the postal service offers; may
NOT be placed in an envelope or mailer manufactured of plastic, glossy paper, spun
bonded olefin such as Tyvek, or substances that will not be absorbed by an ink seal
PS Form 3806 - ANSWER-Receipt for Registered Mail
Label , 200 - ANSWER-Registered mail--used to designate registered mail
Collect on Delivery or COD - ANSWER-Merchandise for which mailer has not been
paid
PS Form 3816 - ANSWER-Used to document the acceptance and delivery of Collect
on Delivery (COD) parcel
, Return Receipt - ANSWER-Provides the customer with evidence of delivery
including the date and time receipient's signature
PS Form 3811 - ANSWER-Domestic return receipt
PS Form 3812-A - ANSWER-Return receipt after mailing--electronic return receipt
PS Form 3804 - ANSWER-Return receipt for merchandise--provides the mailer with
a mailing receipt and return receipt
Restricted delivery service - ANSWER-Mail is delivered only to a specific addressee
or the adressee's authorized agent
PS Form 3817 - ANSWER-Certificate of mailing--electronic that provides proof of
date mail was presented to the postal service for mailing
PS Form 3606 - ANSWER-Certificate of bulk mailing, used for specify the number of
pieces mailed but cannot be used as an itemized list of individual pieces
Special Handling - ANSWER-Provides preferential handling to the extent practicable
in dispatch and transportation
PS Form 1000 - ANSWER-Domestic or international claim--provides customers with
complete instructions for filing domestic or international claim
Verbal commumication - ANSWER-Spoken words orally
Non-verbal communication - ANSWER-Process by which non-verbal and verbal
behavior interact to exchange and interpretation of information within a given
situation or context
EDDM - ANSWER-Every Door Direct Mail; customers mail 5,000 or fewer flat-sized
mail pieces within an area serviced by a single post office
PS Form 1093-A - ANSWER-Application for post office box service automatic
recurring renewal payment
Retail Motto - ANSWER-Clean, stocked, and friendly- everyday
Individual accountability - ANSWER-A unit where sales and services associate has
stamp stock assigned to them and accountable for any losses
Segmented inventory accountability - ANSWER-A unit in which the manager in
charge of the unit reserve is financially accountable for stamp stock/products until it
is requisitioned by the sales and service associate
PS Form 1412 - ANSWER-Daily financial report--designed to provide a running
record of receipt controls, stamp accountability, and cash retained
Solutions
Oversized price - ANSWER-Measures over 108 inches but not more than 130 inches
in combined length and girth and applies to standard post
Balloon Price - ANSWER-Applies to standard post parcels and priority mail
addressed for delivery zones 1-4 only
weighs less than 20 pound but measure more than 84 inches (but no more than 108
inches) in combined length and girth
Dimensional Weight Pricing - ANSWER-Applies to priority mail packages shipped to
zones 5-8 that exceeds one cubic foot (1,728 cubic inches)
PS Form 153 - ANSWER-Signature Confirmation
PS Form 3813 (black) - ANSWER-Domestic insured Mail Receipt--items insured for
$200 or less
PS Form 3813-P (Blue) - ANSWER-Domestic Insured Mail Receipt--items insured
for $200 or more
PS Form 3849 - ANSWER-Sorry we missed you or notice left
PS Form 3800 (Green) - ANSWER-Certified Mail--provides mailing receipt with a
unique identifier number with proof of mailing and date & time the item was delivered
or delivery was attempted
PS Form 3877 - ANSWER-Firm mailing book for accountable Mail--provides to
record multiple mailings for a single transaction
Registered Mail - ANSWER-Most secure service that the postal service offers; may
NOT be placed in an envelope or mailer manufactured of plastic, glossy paper, spun
bonded olefin such as Tyvek, or substances that will not be absorbed by an ink seal
PS Form 3806 - ANSWER-Receipt for Registered Mail
Label , 200 - ANSWER-Registered mail--used to designate registered mail
Collect on Delivery or COD - ANSWER-Merchandise for which mailer has not been
paid
PS Form 3816 - ANSWER-Used to document the acceptance and delivery of Collect
on Delivery (COD) parcel
, Return Receipt - ANSWER-Provides the customer with evidence of delivery
including the date and time receipient's signature
PS Form 3811 - ANSWER-Domestic return receipt
PS Form 3812-A - ANSWER-Return receipt after mailing--electronic return receipt
PS Form 3804 - ANSWER-Return receipt for merchandise--provides the mailer with
a mailing receipt and return receipt
Restricted delivery service - ANSWER-Mail is delivered only to a specific addressee
or the adressee's authorized agent
PS Form 3817 - ANSWER-Certificate of mailing--electronic that provides proof of
date mail was presented to the postal service for mailing
PS Form 3606 - ANSWER-Certificate of bulk mailing, used for specify the number of
pieces mailed but cannot be used as an itemized list of individual pieces
Special Handling - ANSWER-Provides preferential handling to the extent practicable
in dispatch and transportation
PS Form 1000 - ANSWER-Domestic or international claim--provides customers with
complete instructions for filing domestic or international claim
Verbal commumication - ANSWER-Spoken words orally
Non-verbal communication - ANSWER-Process by which non-verbal and verbal
behavior interact to exchange and interpretation of information within a given
situation or context
EDDM - ANSWER-Every Door Direct Mail; customers mail 5,000 or fewer flat-sized
mail pieces within an area serviced by a single post office
PS Form 1093-A - ANSWER-Application for post office box service automatic
recurring renewal payment
Retail Motto - ANSWER-Clean, stocked, and friendly- everyday
Individual accountability - ANSWER-A unit where sales and services associate has
stamp stock assigned to them and accountable for any losses
Segmented inventory accountability - ANSWER-A unit in which the manager in
charge of the unit reserve is financially accountable for stamp stock/products until it
is requisitioned by the sales and service associate
PS Form 1412 - ANSWER-Daily financial report--designed to provide a running
record of receipt controls, stamp accountability, and cash retained
