AMCA CMAC PRACTICE TEST 3 – 2025
QUESTIONS AND ACCURATE
ANSWERS
If the physician is running behind in his or her patient appointment times, the clinical medical
assistant should explain the delay to waiting patients if it is in excess of how many minutes?
ANSW✅✅15
After one year absence, a patient returns to your office for a physical examination. The clinical
medical assistant should re-verify which of the following patient information? ANSW✅✅All of
these answers
What is the best reason for the clinical medical assistant to check examination room supplies
throughout the day? ANSW✅✅Minimizing any interruption in patient flow
You must personally escort which type of patient to the examination room? ANSW✅✅All of these
answers
When scheduling an appointment for a new patient, which of the following is the most important
information to consider? ANSW✅✅Chief complaint
How should you schedule appointments for the patient who habitually arrives up to an hour late for
scheduled appointment times? ANSW✅✅At the end of the day
The clinical medical assistant should do which of the following when a patient does not show up for
an appointment? ANSW✅✅Document the failed appointment in the patient's chart
When does double booking occur? ANSW✅✅Booking 2 patients for 1 physician at the same time
Even though the day's office schedule has no buffer times available, which patient would you have
to fit into the day's schedule? ANSW✅✅A 50-year-old woman who requires a preoperative
history and physical examination for a schedules surgical procedure
, To achieve minimal disruption in the daily schedule while accommodating acutely ill patient, what
should the clinical medical assistant do? ANSW✅✅Leave "buffer" times in the appointment
schedule
Which of the following do you NOT need to know in order to complete the matrix before scheduling
any appointments? ANSW✅✅When the patients prefer to set up appointments
A scheduled patient calls the office to change the date and time of the appointment. What do you
need to do? ANSW✅✅Delete the patient's name from the original appointment and place it in
the new date and time slot
What is the most important reason for documenting all appointment "no shows" in each patient's
medical record? ANSW✅✅To provide risk management
The office appointment book must provide space for recording all the patient information EXCEPT
which of the following? ANSW✅✅Patient's address
Which of the following are the three most common types of medical records? ANSW✅✅Active,
inactive, closed
Medical office patient records are most likely filed using which of the following systems?
ANSW✅✅Alphabetic
A patient in the military has been stationed overseas for three years. The patient is not stateside and
has called to schedule an appointment. Where in your files would you most likely find the record?
ANSW✅✅Inactive files
Which of the following filing systems provides the greatest amount of confidentiality?
ANSW✅✅Numeric
Of the following, which is considered subjective information within the medical record?
ANSW✅✅Family history
A new patient arrives for his or her appointment and provides date of birth, home address and
phone number, place of employment, and health insurance carrier. What is this information referred
to as? ANSW✅✅Demographic
QUESTIONS AND ACCURATE
ANSWERS
If the physician is running behind in his or her patient appointment times, the clinical medical
assistant should explain the delay to waiting patients if it is in excess of how many minutes?
ANSW✅✅15
After one year absence, a patient returns to your office for a physical examination. The clinical
medical assistant should re-verify which of the following patient information? ANSW✅✅All of
these answers
What is the best reason for the clinical medical assistant to check examination room supplies
throughout the day? ANSW✅✅Minimizing any interruption in patient flow
You must personally escort which type of patient to the examination room? ANSW✅✅All of these
answers
When scheduling an appointment for a new patient, which of the following is the most important
information to consider? ANSW✅✅Chief complaint
How should you schedule appointments for the patient who habitually arrives up to an hour late for
scheduled appointment times? ANSW✅✅At the end of the day
The clinical medical assistant should do which of the following when a patient does not show up for
an appointment? ANSW✅✅Document the failed appointment in the patient's chart
When does double booking occur? ANSW✅✅Booking 2 patients for 1 physician at the same time
Even though the day's office schedule has no buffer times available, which patient would you have
to fit into the day's schedule? ANSW✅✅A 50-year-old woman who requires a preoperative
history and physical examination for a schedules surgical procedure
, To achieve minimal disruption in the daily schedule while accommodating acutely ill patient, what
should the clinical medical assistant do? ANSW✅✅Leave "buffer" times in the appointment
schedule
Which of the following do you NOT need to know in order to complete the matrix before scheduling
any appointments? ANSW✅✅When the patients prefer to set up appointments
A scheduled patient calls the office to change the date and time of the appointment. What do you
need to do? ANSW✅✅Delete the patient's name from the original appointment and place it in
the new date and time slot
What is the most important reason for documenting all appointment "no shows" in each patient's
medical record? ANSW✅✅To provide risk management
The office appointment book must provide space for recording all the patient information EXCEPT
which of the following? ANSW✅✅Patient's address
Which of the following are the three most common types of medical records? ANSW✅✅Active,
inactive, closed
Medical office patient records are most likely filed using which of the following systems?
ANSW✅✅Alphabetic
A patient in the military has been stationed overseas for three years. The patient is not stateside and
has called to schedule an appointment. Where in your files would you most likely find the record?
ANSW✅✅Inactive files
Which of the following filing systems provides the greatest amount of confidentiality?
ANSW✅✅Numeric
Of the following, which is considered subjective information within the medical record?
ANSW✅✅Family history
A new patient arrives for his or her appointment and provides date of birth, home address and
phone number, place of employment, and health insurance carrier. What is this information referred
to as? ANSW✅✅Demographic
