1 of 65
Term
Which of the following is MOST useful as a source for lead
generation?
Give this one a try later!
Phonebook listings Authorization network
Discount rates Referral partnerships
, Don't know?
2 of 65
Term
When proposing check processing services to be included in a
merchant's existing terminal, what steps should be taken to ensure
the ability to process transactions?
Give this one a try later!
Verify the terminal and check
Train staff on customer service
reader/imager compatibility
protocols and sales techniques
with the processor
Install new software updates and Conduct a market analysis and
enhance internet security measures adjust pricing strategies
Don't know?
3 of 65
Term
A merchant has a IP-facing device. Which action MUST be
completed to ensure PCI compliance?
Give this one a try later!
, Complete IP scanning
Upgrade All hardware to the latest
quarterly and complete a SAQ
models And software
annually
Implement a new marketing Conduct customer satisfaction
campaign to boost sales surveys and improve service
Don't know?
4 of 65
Term
Which of the following describes a valid reason for a merchant to be
removed from the MATCH list?
Give this one a try later!
The merchant was erroneously
The merchant has changed their
placed on the MATCH list, or
business model entirely
the listing is for reason code 12
The merchant has improved their The merchant has received multiple
sales performance significantly customer complaints recently
Don't know?
5 of 65
, Term
How should a payments professional react if a potential merchant
does not want to provide information required on the W-9 form?
Give this one a try later!
Explain the 1099K IRS
regulations that require Suggest the merchant ignore the w-
acquirers and payment entities 9 form requirements
to report gross sales
Advise the merchant to switch to Tell the merchant to hire an
cash-only transactions accountant for all tax matters
Don't know?
6 of 65
Term
How can a payments professional protect merchants from higher
transaction fees dues to AVS mismatches?
Give this one a try later!
Educate the merchant on the
Advise the merchant to ignore avs
need to input correct address
mismatches
data?
Term
Which of the following is MOST useful as a source for lead
generation?
Give this one a try later!
Phonebook listings Authorization network
Discount rates Referral partnerships
, Don't know?
2 of 65
Term
When proposing check processing services to be included in a
merchant's existing terminal, what steps should be taken to ensure
the ability to process transactions?
Give this one a try later!
Verify the terminal and check
Train staff on customer service
reader/imager compatibility
protocols and sales techniques
with the processor
Install new software updates and Conduct a market analysis and
enhance internet security measures adjust pricing strategies
Don't know?
3 of 65
Term
A merchant has a IP-facing device. Which action MUST be
completed to ensure PCI compliance?
Give this one a try later!
, Complete IP scanning
Upgrade All hardware to the latest
quarterly and complete a SAQ
models And software
annually
Implement a new marketing Conduct customer satisfaction
campaign to boost sales surveys and improve service
Don't know?
4 of 65
Term
Which of the following describes a valid reason for a merchant to be
removed from the MATCH list?
Give this one a try later!
The merchant was erroneously
The merchant has changed their
placed on the MATCH list, or
business model entirely
the listing is for reason code 12
The merchant has improved their The merchant has received multiple
sales performance significantly customer complaints recently
Don't know?
5 of 65
, Term
How should a payments professional react if a potential merchant
does not want to provide information required on the W-9 form?
Give this one a try later!
Explain the 1099K IRS
regulations that require Suggest the merchant ignore the w-
acquirers and payment entities 9 form requirements
to report gross sales
Advise the merchant to switch to Tell the merchant to hire an
cash-only transactions accountant for all tax matters
Don't know?
6 of 65
Term
How can a payments professional protect merchants from higher
transaction fees dues to AVS mismatches?
Give this one a try later!
Educate the merchant on the
Advise the merchant to ignore avs
need to input correct address
mismatches
data?
