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ITAM - Segment One (CAMP & KPAs ) & Segment Two: Questions With Solutions

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ITAM - Segment One (CAMP & KPAs ) & Segment Two: Questions With Solutions

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ITAM - Segment One (CAMP & KPAs ) & Segment Two:
Questions With Solutions

Segment One (CAMP & KPAs)

CAMP Correct Answer - Certified Asset Management Professional

CAMP Cert. course provides Correct Answer - The basics of IT asset
management and helps me create my programs roadmap

CAMP Cert. course includes topics Correct Answer - That range from
creating common goals for ITAM program to strategically positioning my
ITAM program within my organization

IT Asset Management - Code of Ethics Correct Answer - Management of
the financial, contractual, and inventory aspects of IT Assets within an
organization is essential to the future of business operations

ITAM Processes (max/min) Correct Answer - maximize benefits &
minimize risk
of IT assets in the organization

12 KPAs Correct Answer - 1. Acquisition
2. Asset Identification
3. Communication & Education
4. Compliance
5. Disposal
6. Documentation
7. Financial
8. Legislation
9. Policy
10. Project
11. Program
12. Vendor

Core KPAs that are the foundation of every functional ITAM program
Correct Answer - 1. Program Management
2. Communication & Education Management

, 3. Policy Management
Segment Two

Best practices to build a complete set of ITAM processes Correct Answer -
Each of the 12 key process areas (KPAs) interrelate and depend on the other
KPA's to build a complete set of ITAM processes. These help build a solid set of
processes that have been time tested to create a mature ITAM program

Purpose of the ITAM program Correct Answer - To manage assets and find
real savings opportunities that'll improve the organizations bottom line.

Ex: accomplished with savings generated through the financial step program

Tag: common goal - find savings

Savings Opportunities Correct Answer - - Redeployment of assets to
another business unit
- Reduced costs through effective vendor management and negotiation
- Investment planning on future acquisitions
- Invoice reconciliation of procured assets
- Effective warranty management

ITAM functions that result in savings opportunities Correct Answer - -
software license management
- financial management
- risk management
- contract and vendor management
- inventory management
- procurement management
- lease management
- change and service management
- disposal management

Tag: common goal - reduce risk

Savings example for software license management Correct Answer - -
avoid over purchasing
- avoid non-compliance penalties
- upgrade preparations and protection

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