USPS Post Office Exam 474 Questions and
Answers 2025-2026 Correct 100% A+
AAcustomerAasksAquestionsAaboutAshippingAchoices,AbutAyouAdoAnotAknowAtheAanswers.A
WhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AsayAyouAdoAnotAknowAaboutAshippingAchoicesAandAsuggestAthatAheAlookAonAtheA
USPS.A
Least:ASayAyouAwillAhaveAanswersAtomorrowAandAresearchAtheAshippingAchoicesAafterAfinis
hingAyourAdeliveries.
AAnewAemployeeAisAhavingAtroubleAlearningAhisAjobAwhichAforcesAyouAandAothersAtoAworkA
harderAtoAmeetAproductionAstandards.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-
ACORRECTAANSWERS-Most:ATellAhimAhowAtoAdoAhisAjobAquickerAandAbetter.A
Least:ADoAnothingAbecauseAhisAproductionAshouldAimproveAoverAtime.
AAcustomerAisAangryAbecauseAtheAnearbyAPostAOfficeAdoesAnotAhaveAaAproductAheAneedsA
today.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:ASuggestAanAalternateAproductAthatAmayAwork.A
Least:AGoAgetAtheAproductAatAanotherAfacilityAandAbringAitAbackAtoAtheAcustomer.
YouAareAtoAcompleteAaAtaskAbeforeAbeginningAdeliveries.AWhileAdoingAthatAtask,AyouAseeAt
woAcoworkersAhavingAtroubleAwithAaAjob.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo
?A-ACORRECTAANSWERS-
Most:AGiveAthemAonlyAsomeAquickAadviceAsoAyouAcanAcompleteAyourAtaskAinAtime.A
Least:AIgnoreAthemAandAfinishAyourAtask.
AAcustomerAcomplainsAtoAyouAaboutAanotherAPostalAemployee.AWhichAwouldAyouAbeAmost
AandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AExplainAthatAtheAemployeeAinAquestionAisAreallyAaAgoodAworkerAbutAwasAjustAhavingA
aAbadAday.A
Least:AListenAtoAhisAcomplaint,Aapologize,AandAsuggestAheAtalkAtoAtheAPostmaster.
AAcustomerAmovedAbutAisAnotAreceivingAhisAmailAbecauseAheAdidAnotAsubmitAaAChangeAofA
AddressAform.AHeAwantsAyouAtoAgiveAhimAhisAmailAanyway.AWhichAwouldAyouAbeAmostAand
AleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:ATellAhimAPostalApolicyAprohibitsAyouAfromAgivingAhimAmailAuntilAaAChangeAofAAddres
sAformAisAsubmitted.A
Least:ATellAhimAthereAisAnothingAyouAcanAdoAuntilAheAsubmitsAaAChangeAofAAddressAform.
AAcustomerAonAyourArouteAasksAhowAtoAfindAsomethingAonAtheAUSPSAwebsite.AWhichAwoul
dAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AExplainAwhereAtoAfindAitAandAofferAtoAhelpAwithAanyAotherAissuesAheAmayAhave.A
Least:AOfferAtoAhelpAhimAfindAitAonAhisAcomputer.
AAcustomerAasksAaboutAstatusAofAaApackageAthatAyouAdeliveredAdaysAago.AWhichAwouldAy
ouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AShowAhimAproofAofAdeliveryAandAtellAhimAheAisAresponsibleAforAtheApackageAonceAitAi
sAdelivered.A
Least:AShowAhimAproofAofAdeliveryAandAaskAifAitAmightAhaveAbeenAstolen.
, HowAmuchAexperienceAdoAyouAhaveAworkingAdirectlyAwithAcustomers?A-
ACORRECTAANSWERS-5-10Ayears
HowAwouldAyourAlatestAmanagerArateAyourApunctualityAcomparedAtoAotherAemployees?A-
ACORRECTAANSWERS-TheAveryAbest
HowAmanyAjobsAhaveAyouAleftAvoluntarilyAinAtheAlastAfourAyears?A-ACORRECTAANSWERS-
0
HowAwouldAyourAlatestAmanagerArateAyourAcustomerAserviceAskillsAcomparedAtoAothers?A-
ACORRECTAANSWERS-TheAveryAbest
HowAwouldAyourAlatestAmanagerArateAyourAperformanceAcomparedAtoAothersAemployees?A
-ACORRECTAANSWERS-TheAveryAbest
HowAmanyAunexcusedAabsencesAareAacceptableAbeforeAandAemployeeAisAdisciplined?A-
ACORRECTAANSWERS-None
HowAlongAwereAyouAatAyourAlatestAjobAbeforeAvoluntarilyAleaving?A-
ACORRECTAANSWERS-IAdidAnotAleaveAmyAlatestAjobAvoluntarily
HowAwouldAyourAlatestAmanagerArateAyourAverbalAcommunicationAskills?A-
ACORRECTAANSWERS-TheAveryAbest
HowAwouldAyourAlatestAmanagerArateAyourAmotivationAtoAbecomeAaAtopAperformer?A-
ACORRECTAANSWERS-ExtremelyAhigh
HowAmanyAunexcusedAtardiesAdidAyouAhaveAperAmonthAatAyourAlatestAjob?A-
ACORRECTAANSWERS-None
HowAwouldAyourAlatestAmanagerArateAtheAqualityAofAyourAwork?A-ACORRECTAANSWERS-
TheAveryAbest
HowAmanyAtimesAhaveAyouAbeenAhonoredAforAhighAperformanceAonAtheAjob?A-
ACORRECTAANSWERS-7-10
HowAmanyAfullAtimeAjobsAhaveAyouAleftAvoluntarilyAwithinAoneAmonthAofAstarting?A-
ACORRECTAANSWERS-0
HowAwouldAyourAlatestAmanagerArateAyourAattendanceAcomparedAtoAotherAemployees?A-
ACORRECTAANSWERS-TheAveryAbest
HowAmanyAtimesAhaveAyouAbeenAdisciplinedAforAviolatingAaAcompanyApolicy?A-
ACORRECTAANSWERS-0
HowAmanyAtimesAperAyearAdidAyouAhaveAunexcusedAabsencesAatAyourAlatestAjob?A-
ACORRECTAANSWERS-None
WhatAisAtheAlongestAtimeAyouAstayedAwithAoneAemployerAwithoutAvoluntarilyAleaving?A-
ACORRECTAANSWERS-5A-A10Ayears
HowAmanyAjobsAhaveAyouAleftAvoluntarilyAinAtheAlastAfourAyears?A-ACORRECTAANSWERS-
0
HowAlongAdoAyouAhopeAtoAworkAforAtheAUSPS?A-ACORRECTAANSWERS-
MoreAthanA10Ayears
IAusuallyAsetAchallengingAgoals
a.AMostAlikeAme
b.ASomewhatAlikeAme
ORA
c.ASomewhatAlikeAme
d.AMostAlikeAme
IAusuallyAsetAreasonableAgoalsA-ACORRECTAANSWERS-IAusuallyAsetAchallengingAgoals
a.AMostAlikeAme
Answers 2025-2026 Correct 100% A+
AAcustomerAasksAquestionsAaboutAshippingAchoices,AbutAyouAdoAnotAknowAtheAanswers.A
WhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AsayAyouAdoAnotAknowAaboutAshippingAchoicesAandAsuggestAthatAheAlookAonAtheA
USPS.A
Least:ASayAyouAwillAhaveAanswersAtomorrowAandAresearchAtheAshippingAchoicesAafterAfinis
hingAyourAdeliveries.
AAnewAemployeeAisAhavingAtroubleAlearningAhisAjobAwhichAforcesAyouAandAothersAtoAworkA
harderAtoAmeetAproductionAstandards.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-
ACORRECTAANSWERS-Most:ATellAhimAhowAtoAdoAhisAjobAquickerAandAbetter.A
Least:ADoAnothingAbecauseAhisAproductionAshouldAimproveAoverAtime.
AAcustomerAisAangryAbecauseAtheAnearbyAPostAOfficeAdoesAnotAhaveAaAproductAheAneedsA
today.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:ASuggestAanAalternateAproductAthatAmayAwork.A
Least:AGoAgetAtheAproductAatAanotherAfacilityAandAbringAitAbackAtoAtheAcustomer.
YouAareAtoAcompleteAaAtaskAbeforeAbeginningAdeliveries.AWhileAdoingAthatAtask,AyouAseeAt
woAcoworkersAhavingAtroubleAwithAaAjob.AWhichAwouldAyouAbeAmostAandAleastAlikelyAtoAdo
?A-ACORRECTAANSWERS-
Most:AGiveAthemAonlyAsomeAquickAadviceAsoAyouAcanAcompleteAyourAtaskAinAtime.A
Least:AIgnoreAthemAandAfinishAyourAtask.
AAcustomerAcomplainsAtoAyouAaboutAanotherAPostalAemployee.AWhichAwouldAyouAbeAmost
AandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AExplainAthatAtheAemployeeAinAquestionAisAreallyAaAgoodAworkerAbutAwasAjustAhavingA
aAbadAday.A
Least:AListenAtoAhisAcomplaint,Aapologize,AandAsuggestAheAtalkAtoAtheAPostmaster.
AAcustomerAmovedAbutAisAnotAreceivingAhisAmailAbecauseAheAdidAnotAsubmitAaAChangeAofA
AddressAform.AHeAwantsAyouAtoAgiveAhimAhisAmailAanyway.AWhichAwouldAyouAbeAmostAand
AleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:ATellAhimAPostalApolicyAprohibitsAyouAfromAgivingAhimAmailAuntilAaAChangeAofAAddres
sAformAisAsubmitted.A
Least:ATellAhimAthereAisAnothingAyouAcanAdoAuntilAheAsubmitsAaAChangeAofAAddressAform.
AAcustomerAonAyourArouteAasksAhowAtoAfindAsomethingAonAtheAUSPSAwebsite.AWhichAwoul
dAyouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AExplainAwhereAtoAfindAitAandAofferAtoAhelpAwithAanyAotherAissuesAheAmayAhave.A
Least:AOfferAtoAhelpAhimAfindAitAonAhisAcomputer.
AAcustomerAasksAaboutAstatusAofAaApackageAthatAyouAdeliveredAdaysAago.AWhichAwouldAy
ouAbeAmostAandAleastAlikelyAtoAdo?A-ACORRECTAANSWERS-
Most:AShowAhimAproofAofAdeliveryAandAtellAhimAheAisAresponsibleAforAtheApackageAonceAitAi
sAdelivered.A
Least:AShowAhimAproofAofAdeliveryAandAaskAifAitAmightAhaveAbeenAstolen.
, HowAmuchAexperienceAdoAyouAhaveAworkingAdirectlyAwithAcustomers?A-
ACORRECTAANSWERS-5-10Ayears
HowAwouldAyourAlatestAmanagerArateAyourApunctualityAcomparedAtoAotherAemployees?A-
ACORRECTAANSWERS-TheAveryAbest
HowAmanyAjobsAhaveAyouAleftAvoluntarilyAinAtheAlastAfourAyears?A-ACORRECTAANSWERS-
0
HowAwouldAyourAlatestAmanagerArateAyourAcustomerAserviceAskillsAcomparedAtoAothers?A-
ACORRECTAANSWERS-TheAveryAbest
HowAwouldAyourAlatestAmanagerArateAyourAperformanceAcomparedAtoAothersAemployees?A
-ACORRECTAANSWERS-TheAveryAbest
HowAmanyAunexcusedAabsencesAareAacceptableAbeforeAandAemployeeAisAdisciplined?A-
ACORRECTAANSWERS-None
HowAlongAwereAyouAatAyourAlatestAjobAbeforeAvoluntarilyAleaving?A-
ACORRECTAANSWERS-IAdidAnotAleaveAmyAlatestAjobAvoluntarily
HowAwouldAyourAlatestAmanagerArateAyourAverbalAcommunicationAskills?A-
ACORRECTAANSWERS-TheAveryAbest
HowAwouldAyourAlatestAmanagerArateAyourAmotivationAtoAbecomeAaAtopAperformer?A-
ACORRECTAANSWERS-ExtremelyAhigh
HowAmanyAunexcusedAtardiesAdidAyouAhaveAperAmonthAatAyourAlatestAjob?A-
ACORRECTAANSWERS-None
HowAwouldAyourAlatestAmanagerArateAtheAqualityAofAyourAwork?A-ACORRECTAANSWERS-
TheAveryAbest
HowAmanyAtimesAhaveAyouAbeenAhonoredAforAhighAperformanceAonAtheAjob?A-
ACORRECTAANSWERS-7-10
HowAmanyAfullAtimeAjobsAhaveAyouAleftAvoluntarilyAwithinAoneAmonthAofAstarting?A-
ACORRECTAANSWERS-0
HowAwouldAyourAlatestAmanagerArateAyourAattendanceAcomparedAtoAotherAemployees?A-
ACORRECTAANSWERS-TheAveryAbest
HowAmanyAtimesAhaveAyouAbeenAdisciplinedAforAviolatingAaAcompanyApolicy?A-
ACORRECTAANSWERS-0
HowAmanyAtimesAperAyearAdidAyouAhaveAunexcusedAabsencesAatAyourAlatestAjob?A-
ACORRECTAANSWERS-None
WhatAisAtheAlongestAtimeAyouAstayedAwithAoneAemployerAwithoutAvoluntarilyAleaving?A-
ACORRECTAANSWERS-5A-A10Ayears
HowAmanyAjobsAhaveAyouAleftAvoluntarilyAinAtheAlastAfourAyears?A-ACORRECTAANSWERS-
0
HowAlongAdoAyouAhopeAtoAworkAforAtheAUSPS?A-ACORRECTAANSWERS-
MoreAthanA10Ayears
IAusuallyAsetAchallengingAgoals
a.AMostAlikeAme
b.ASomewhatAlikeAme
ORA
c.ASomewhatAlikeAme
d.AMostAlikeAme
IAusuallyAsetAreasonableAgoalsA-ACORRECTAANSWERS-IAusuallyAsetAchallengingAgoals
a.AMostAlikeAme