MYC200 EXAM STUDY GUIDE 2025/2026 QUESTIONS
WITH ANSWERS GRADED A+
✔✔True or False:
A patient can only schedule appointments for themselves. - ✔✔False, you can also
schedule appointments for people you have proxy access to.
✔✔Who chooses the final date and time of the appointment when using Direct
Scheduling? - ✔✔The patient
✔✔Who chooses the final date and time of the appointment when Requesting an
Appointment? - ✔✔The scheduling/registration staff
✔✔Is the appointment scheduled when registering for a delivery? - ✔✔No, because you
don't know exactly when the baby will arrive. There is an encounter created in
preparation for the delivery when it does happen.
✔✔Direct Scheduling - ✔✔Patients choose their appointment day and time without any
interaction from the staff.
Allows patients to choose location and provider, view a list of available times, and
schedule an appointment on their own.
✔✔Appointment Request - ✔✔Managed by Epic team to schedule and assign patient
appointments based on appointment request messages.
Patient first has to fill out a request form on MyChart.
✔✔Ticket Scheduling - ✔✔Puts control in provider's hands to place limits on type of
appointments patients can make.
(Ex: When a provider orders a mammogram for a patient, that patient can then make
their mammogram appointment from MyChart).
✔✔Telehealth - ✔✔A term that encompasses tools used to provide health services
remotely.
Typically, when people refer to telehealth, they are referring to specific tools such as
video visits, e-visits, and e-consults.
Some consider phone calls to be included in telehealth as well.
MyChart itself can be included under the telehealth umbrella since it is a way to provide
many kinds of health services remotely.
✔✔Video Visit - ✔✔A remote call between patient and provider (Needs to participate at
the same time)
✔✔E-Visit - ✔✔An asynchronous visit where the provider and patient communicate via
messages and questionnaires.
, ✔✔What are some tools that fall under the telehealth umbrella? - ✔✔Answers will vary.
Video visits, E-Visits, Patient Entered Flowsheets, MyChart, Phone Calls, etc.
✔✔In Text:
What would you type to reopen the record you just left? - ✔✔= + ENTER
✔✔In Text:
What would you type to exit a record/profile? - ✔✔Shift + F7
✔✔In Text:
What would you type to screen fast forward? - ✔✔Home + F9
✔✔In Text:
What would you type to learn more about an item? - ✔✔Shift + F5
✔✔Instant Activation - ✔✔An activation link can be sent manually or automatically to a
patient. Patient's will then finish creating their MyChart profile without being required to
enter an activation code.
The fastest, most efficient way to sign a patient up for MyChart.
✔✔Rooming Activity Section - MyChart Sign Up - ✔✔End users can send an instant
activation link to patients via email, text, or printed letter.
✔✔MyChart Admin Activity - ✔✔Has the same functionality as the Rooming Activity
Section, but in addition, users can generate a new activation code and adjust a patient's
proxy access, among other administration tools.
✔✔SmartLink - ✔✔
✔✔MyChart Bedside - ✔✔If a patient is being seen in a hospital setting, they might use
MyChart Bedside.
-View Upcoming Events
-View treatment team
-Send non-urgent messages and requests.
-View up to date health info and lab results
-Review educational materials
Sign up for and access MyChart.
✔✔Welcome Kiosk - ✔✔Epic's check-in kiosk that allows patients to sign up for
MyChart during the self-check-in process.
WITH ANSWERS GRADED A+
✔✔True or False:
A patient can only schedule appointments for themselves. - ✔✔False, you can also
schedule appointments for people you have proxy access to.
✔✔Who chooses the final date and time of the appointment when using Direct
Scheduling? - ✔✔The patient
✔✔Who chooses the final date and time of the appointment when Requesting an
Appointment? - ✔✔The scheduling/registration staff
✔✔Is the appointment scheduled when registering for a delivery? - ✔✔No, because you
don't know exactly when the baby will arrive. There is an encounter created in
preparation for the delivery when it does happen.
✔✔Direct Scheduling - ✔✔Patients choose their appointment day and time without any
interaction from the staff.
Allows patients to choose location and provider, view a list of available times, and
schedule an appointment on their own.
✔✔Appointment Request - ✔✔Managed by Epic team to schedule and assign patient
appointments based on appointment request messages.
Patient first has to fill out a request form on MyChart.
✔✔Ticket Scheduling - ✔✔Puts control in provider's hands to place limits on type of
appointments patients can make.
(Ex: When a provider orders a mammogram for a patient, that patient can then make
their mammogram appointment from MyChart).
✔✔Telehealth - ✔✔A term that encompasses tools used to provide health services
remotely.
Typically, when people refer to telehealth, they are referring to specific tools such as
video visits, e-visits, and e-consults.
Some consider phone calls to be included in telehealth as well.
MyChart itself can be included under the telehealth umbrella since it is a way to provide
many kinds of health services remotely.
✔✔Video Visit - ✔✔A remote call between patient and provider (Needs to participate at
the same time)
✔✔E-Visit - ✔✔An asynchronous visit where the provider and patient communicate via
messages and questionnaires.
, ✔✔What are some tools that fall under the telehealth umbrella? - ✔✔Answers will vary.
Video visits, E-Visits, Patient Entered Flowsheets, MyChart, Phone Calls, etc.
✔✔In Text:
What would you type to reopen the record you just left? - ✔✔= + ENTER
✔✔In Text:
What would you type to exit a record/profile? - ✔✔Shift + F7
✔✔In Text:
What would you type to screen fast forward? - ✔✔Home + F9
✔✔In Text:
What would you type to learn more about an item? - ✔✔Shift + F5
✔✔Instant Activation - ✔✔An activation link can be sent manually or automatically to a
patient. Patient's will then finish creating their MyChart profile without being required to
enter an activation code.
The fastest, most efficient way to sign a patient up for MyChart.
✔✔Rooming Activity Section - MyChart Sign Up - ✔✔End users can send an instant
activation link to patients via email, text, or printed letter.
✔✔MyChart Admin Activity - ✔✔Has the same functionality as the Rooming Activity
Section, but in addition, users can generate a new activation code and adjust a patient's
proxy access, among other administration tools.
✔✔SmartLink - ✔✔
✔✔MyChart Bedside - ✔✔If a patient is being seen in a hospital setting, they might use
MyChart Bedside.
-View Upcoming Events
-View treatment team
-Send non-urgent messages and requests.
-View up to date health info and lab results
-Review educational materials
Sign up for and access MyChart.
✔✔Welcome Kiosk - ✔✔Epic's check-in kiosk that allows patients to sign up for
MyChart during the self-check-in process.
